Windows 7 Blue Screen (Brand New PC)

Harry3 · 11-03-2009, 03:17 PM

Hi

Just recieved a new PC today, and upon plugging it in and starting it up, it had blue dots spread around the BIOS screen, then two red lines down the screen while it loaded Windows 7. The loading bar then freezes, and it bluescreens and tries to restart.
When I tried to put it in Safe Mode, it says it cant run Setup while in Safe Mode.
Personally I think this is a hardware issue:

Intel i7 920 @ 2.66ghz
3 x 1gb OCZ Gold DDR3 RAM
Asus Radeon RX4850 1gb
Seagate 500gb HDD
Asus X58 P6T Deluxe
>>>> OCZ Mod X-Stream Pro 500W <<<<< - the possible problem, I dont think the company has given me nearly enough power to run the compenents properly.

This PC came from an Insurance supplier - as its a replacement PC to one that got stolen, and they didnt send me the PSU I asked for.

Any help much appreciated

Harry

(Sorry if this is the wrong section, but it could be any of the hardware or software

)

kevmacca · 11-03-2009, 04:45 PM

are you booting the pc with the windows 7 disc in the cd tray? it can only install that way.

**kodi** · 11-03-2009, 04:55 PM

I think you should be dealing with the Insurance Company with this problem as it clearly not an Acceptable replacement and if you tamper with it you will void any warranty it has.

Harry3 · 11-04-2009, 12:34 AM

Quote:

Originally Posted by kevmacca

are you booting the pc with the windows 7 disc in the cd tray? it can only install that way.

they have already installed it, but it needs to run setup for the profiles and everything.

They must have installed W7 using a different computer as they obviously never turned this computer on before sending it to me. Now I have got to wait another 2 weeks at least to get this damn thing replaced

11-03-2009, 03:17 PM	#1 (permalink)
Harry3 Registered User Join Date: Nov 2009 Posts: 4 OS: XP SP3	Windows 7 Blue Screen (Brand New PC) Hi Just recieved a new PC today, and upon plugging it in and starting it up, it had blue dots spread around the BIOS screen, then two red lines down the screen while it loaded Windows 7. The loading bar then freezes, and it bluescreens and tries to restart. When I tried to put it in Safe Mode, it says it cant run Setup while in Safe Mode. Personally I think this is a hardware issue: Intel i7 920 @ 2.66ghz 3 x 1gb OCZ Gold DDR3 RAM Asus Radeon RX4850 1gb Seagate 500gb HDD Asus X58 P6T Deluxe >>>> OCZ Mod X-Stream Pro 500W <<<<< - the possible problem, I dont think the company has given me nearly enough power to run the compenents properly. This PC came from an Insurance supplier - as its a replacement PC to one that got stolen, and they didnt send me the PSU I asked for. Any help much appreciated Harry (Sorry if this is the wrong section, but it could be any of the hardware or software )

11-03-2009, 04:45 PM	#2 (permalink)
kevmacca Registered User Join Date: Mar 2007 Location: manchester UK Posts: 223 OS: xp,vista,windows 7	Re: Windows 7 Blue Screen (Brand New PC) are you booting the pc with the windows 7 disc in the cd tray? it can only install that way.

11-03-2009, 04:55 PM	#3 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,408 OS: Windows 7-Ultimate 64 Bit My System	Re: Windows 7 Blue Screen (Brand New PC) I think you should be dealing with the Insurance Company with this problem as it clearly not an Acceptable replacement and if you tamper with it you will void any warranty it has. __________________ Brian