Getting random crashes + screeching feedback through headphones

kitsunewill · 11-03-2009, 01:14 AM

Hi,

For the last couple of months my PC has been locking up at random times. There is no BSOD and there is a screeching sound over my headphones when it crashs while my PC is playing a video or iTunes, etc.

I've run my Antivirus, Registry scanner, defrag, memory test and scandisk and nothing is coming up as being wrong.

Specs.

OS - Vista
Processor - Intel Pentium D 3.00 Ghz
RAM - Two gigs, DDR2
GPU - Nvidia 7600GT

garrry73 · 11-03-2009, 01:48 AM

Had a similar problem, while playing any type of audio file, streaming from the internet, an internal or external hard drive or off my phone (through a data cable or blue tooth), comp. would stop responding and would have to use task manager to log off, i eventually uninstalled my "multi media audio controller", downloaded the most recent from my motherboard manufacturers site and it fixed the problem. Hope this helps.

Dracia · 11-03-2009, 03:42 AM

Is there anything in event viewer that might point to what's going on?

supahkawaii · 11-03-2009, 04:05 AM

ah sorry wrong thread

Dracia · 11-03-2009, 04:10 AM

Please carry out the instructions in this post: http://www.techsupportforum.com/1871981-post2.html

supahkawaii · 11-03-2009, 04:28 AM

I believe I did this right. I have no idea what's in this information though. Hopefully someone can help me figure out why my computer is crashing.

kitsunewill · 11-03-2009, 11:38 AM

More info:

When this happens my computer totally stops working. I can't get any response at all and have to do a hard reset.

kitsunewill · 11-03-2009, 12:01 PM

Quote:

Originally Posted by Dracia

Please carry out the instructions in this post: http://www.techsupportforum.com/1871981-post2.html

Per instructions, here's the info you wanted:

EDIT: While gathering data for the second .zip I had an actual BSOD.

kitsunewill · 11-03-2009, 03:47 PM

Still getting these freezes.

DT Roberts · 11-03-2009, 09:13 PM

Have you ever changed the voltages in the BIOS? What's the make/model/wattage of the power supply?

kitsunewill · 11-04-2009, 12:41 AM

Quote:

Originally Posted by DT Roberts

Have you ever changed the voltages in the BIOS? What's the make/model/wattage of the power supply?

I've never done any kind of overclocking or BIOS changes, because I don;t know how.

The power supply is a Thermaltake TR2-430w.

DT Roberts · 11-04-2009, 06:52 AM

I personally think that's the problem. 430W probably won't do well in a modern system. I recommend an upgrade, at least a 650W.

**jcgriff2** · 11-04-2009, 08:23 AM

You are in desperate need of driver updates - Realtek audio drivers to start -

Code:

---------------------
Sound 
---------------------
              Description: Speakers (Realtek High Definition Audio)
              Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/8/2006 06:09:24, 1647976 bytes

`

Your HP USB keyboard -

Code:


 HP Wireless Multimedia Keyboard
| Vendor/Product ID: 0x05FE, 0x1005
| Matching Device ID: hid\vid_05fe&pid_1005&mi_00
| Upper Filters: kbfiltr
| Service: kbdhid
| Driver: kbfiltr.sys, 6/9/2006 13:27:54, 6144 bytes
|

Check in with Acer support --> http://gd.panam.acer.com/home/

You should also update with Vista Service Pack 2. Check Windows Updates - it should be there waiting for you.

www.update.microsoft.com

Regards . . .

jcgriff2

.

kitsunewill · 11-04-2009, 12:40 PM

Thanks jcgriff.

Downloading the drivers and things now. Although I don't have a USB keyboard, it is PS/2, myo mouse is USB and wireless.

11-03-2009, 01:14 AM	#1 (permalink)
kitsunewill Registered User Join Date: Nov 2009 Posts: 6 OS: Vista	Getting random crashes + screeching feedback through headphones Hi, For the last couple of months my PC has been locking up at random times. There is no BSOD and there is a screeching sound over my headphones when it crashs while my PC is playing a video or iTunes, etc. I've run my Antivirus, Registry scanner, defrag, memory test and scandisk and nothing is coming up as being wrong. Specs. OS - Vista Processor - Intel Pentium D 3.00 Ghz RAM - Two gigs, DDR2 GPU - Nvidia 7600GT

11-03-2009, 01:48 AM	#2 (permalink)
garrry73 Registered User Join Date: Dec 2008 Location: Michigan Posts: 88 OS: win xp pro sp 3 and vista ultimate 64bit	Re: Getting random crashes + screeching feedback through headphones Had a similar problem, while playing any type of audio file, streaming from the internet, an internal or external hard drive or off my phone (through a data cable or blue tooth), comp. would stop responding and would have to use task manager to log off, i eventually uninstalled my "multi media audio controller", downloaded the most recent from my motherboard manufacturers site and it fixed the problem. Hope this helps.

11-03-2009, 03:42 AM	#3 (permalink)
Dracia Registered User Join Date: Mar 2008 Location: Surrey, UK Posts: 470 OS: Windows Vista Home Premium SP1 My System	Re: Getting random crashes + screeching feedback through headphones Is there anything in event viewer that might point to what's going on? __________________ Please do not PM me for support or add me to Windows Live Messenger. It's better for questions to be answered in the forum for others to read. You may PM me if you were expecting a response from me and 72 hours have passed.

11-03-2009, 04:05 AM	#4 (permalink)
supahkawaii Registered User Join Date: Nov 2009 Posts: 4 OS: vista 32bit	Re: Getting random crashes + screeching feedback through headphones ah sorry wrong thread Last edited by supahkawaii; 11-03-2009 at 04:10 AM.

11-03-2009, 04:10 AM	#5 (permalink)
Dracia Registered User Join Date: Mar 2008 Location: Surrey, UK Posts: 470 OS: Windows Vista Home Premium SP1 My System	Re: Getting random crashes + screeching feedback through headphones Please carry out the instructions in this post: http://www.techsupportforum.com/1871981-post2.html __________________ Please do not PM me for support or add me to Windows Live Messenger. It's better for questions to be answered in the forum for others to read. You may PM me if you were expecting a response from me and 72 hours have passed.

11-03-2009, 11:38 AM	#7 (permalink)
kitsunewill Registered User Join Date: Nov 2009 Posts: 6 OS: Vista	Re: Getting random crashes + screeching feedback through headphones More info: When this happens my computer totally stops working. I can't get any response at all and have to do a hard reset.

11-03-2009, 03:47 PM	#9 (permalink)
kitsunewill Registered User Join Date: Nov 2009 Posts: 6 OS: Vista	Re: Getting random crashes + screeching feedback through headphones Still getting these freezes.

11-03-2009, 09:13 PM	#10 (permalink)
DT Roberts Windows Tech Team Join Date: Jun 2009 Location: Massachusetts Posts: 1,189 OS: Windows 7 RTM (x64), Vista SP2, XP Pro, Windows 7, Ubuntu 9.04 My System	Re: Getting random crashes + screeching feedback through headphones Have you ever changed the voltages in the BIOS? What's the make/model/wattage of the power supply? __________________ A+ Certified Technician Using Device Manager Shrinking Partitions

11-04-2009, 06:52 AM	#12 (permalink)
DT Roberts Windows Tech Team Join Date: Jun 2009 Location: Massachusetts Posts: 1,189 OS: Windows 7 RTM (x64), Vista SP2, XP Pro, Windows 7, Ubuntu 9.04 My System	Re: Getting random crashes + screeching feedback through headphones I personally think that's the problem. 430W probably won't do well in a modern system. I recommend an upgrade, at least a 650W. __________________ A+ Certified Technician Using Device Manager Shrinking Partitions

11-04-2009, 08:23 AM	#13 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, S.O. . . . . . . . SHAMEFUL ACTIVITIES INDEED ! ! ! Posts: 10,164 OS: Windows 7, Vista Ultimate My System	Re: Getting random crashes + screeching feedback through headphones You are in desperate need of driver updates - Realtek audio drivers to start - Code: --------------------- Sound --------------------- Description: Speakers (Realtek High Definition Audio) Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.5322 (English) Driver Attributes: Final Retail Date and Size: 11/8/2006 06:09:24, 1647976 bytes ` Your HP USB keyboard - Code: HP Wireless Multimedia Keyboard \| Vendor/Product ID: 0x05FE, 0x1005 \| Matching Device ID: hid\vid_05fe&pid_1005&mi_00 \| Upper Filters: kbfiltr \| Service: kbdhid \| Driver: kbfiltr.sys, 6/9/2006 13:27:54, 6144 bytes \| Check in with Acer support --> http://gd.panam.acer.com/home/ You should also update with Vista Service Pack 2. Check Windows Updates - it should be there waiting for you. www.update.microsoft.com Regards . . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! ! Last edited by jcgriff2; 11-04-2009 at 08:25 AM.

11-04-2009, 12:40 PM	#14 (permalink)
kitsunewill Registered User Join Date: Nov 2009 Posts: 6 OS: Vista	Re: Getting random crashes + screeching feedback through headphones Thanks jcgriff. Downloading the drivers and things now. Although I don't have a USB keyboard, it is PS/2, myo mouse is USB and wireless.