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Old 10-28-2009, 07:55 PM   #1 (permalink)
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Need a bit of help

Hi, I had a thread going in virus support that you can read here: http://www.techsupportforum.com/secu...returning.html

I was told to come here for the experts for this situation, which I will paste below (from thread linked above):

"Hey, me again, so I reformatted and everything and now I am clean. My main goal now is to prevent this from EVER happening again.

As I said yesterday I believe my external hard drive is infected (at least I have to treat it as such) and needs to be reformatted. To do this, I believe I need to plug it into my computer. How can I reformat it without it infecting my now clean laptop? I am now running the following protection:

-AviraAntiVir Personal Free Antivirus
-COMODO Firewall
-ThreatFire

With these three layers of protection going, how can I reformat this external HDD without getting infected again?

Thanks!"
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Old 10-30-2009, 12:15 PM   #2 (permalink)
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Re: Need a bit of help

Uhm, bump?
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Old 10-30-2009, 12:50 PM   #3 (permalink)
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Re: Need a bit of help

well for 1 really you want a good protection like McAfee but its not free its sinple freally if you notice you can right click on any file and it wil say scan with ....... just plug it in don't open the drive so you are looking at the files then open MyComputer and right click the drive plugged in and click the scan with link and your AV will scan the drive and delete and bad stuff in it this will then not need to be formatted

but as i said you are useing free software so its not that good i recommend McAfee not Norton Norton sucks

McAfee is not Free but if you google McAfee promo codes you can get discounts and its cheap and you want to get McAfee Total Protection this will stop any thing from ever tuching you the sec you download somthing bad before you even get chance to open it it will be gone and your computer safe

Last edited by TazGothmin; 10-30-2009 at 12:52 PM.
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Old 10-30-2009, 05:08 PM   #4 (permalink)
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Re: Need a bit of help

Avira should work too. Plug in your drive and don't open it, right click the Drive under Computer and choose to do a scan. Also download Malwarebytes and scan with that too.
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