Windows Vista loads so far and stops

jon401 · 10-28-2009, 02:12 PM

I have just got this machine which seems to load vista until it is about to display the login screen and stops with a black screen and a mouse pointer which moves about when the mouse is moved, it does the same in safe mode it gets to where I get the safe mode text in the corners and stops.

Tried a Vista repair but says no errors, Hirens HD Regenerate HD no errors found also a MEMtest no errors found, the only other thing thats displayed in safe mode is Documents folder but if I minimise this its just the black screen as a stated above.
System restore used from Vista install disk is also not working so I can't try that.

Is it zap and re-install time or can I repair, I know I can get any documents off machine if I install into another machine or put this drive as slave.

Can anyone help.

Regards John

joeten · 10-28-2009, 02:22 PM

Hi if you tried to run a repair from your disc with a service pack installed it won't work you would need to try it this way http://www.vistax64.com/tutorials/88...all-vista.html

jon401 · 10-28-2009, 02:31 PM

Thanks for link had a quick look at it so will try tomorrow night, yes the machine I have has Vista with SP1 upgrade, so didn't know you couldn't repair from the original DVD.

Regards John

joeten · 10-29-2009, 10:25 AM

Hi the service pack updates the os so your original disc is now older and the issue could be in the newer files for example

**l_b_rex** · 10-29-2009, 12:07 PM

You might want to try resetting the bios to defaults. Im not sure if it will work but what have you got to lose.

10-28-2009, 02:12 PM	#1 (permalink)
jon401 Registered User Join Date: Jul 2008 Posts: 7 OS: Vista SP1	Windows Vista loads so far and stops I have just got this machine which seems to load vista until it is about to display the login screen and stops with a black screen and a mouse pointer which moves about when the mouse is moved, it does the same in safe mode it gets to where I get the safe mode text in the corners and stops. Tried a Vista repair but says no errors, Hirens HD Regenerate HD no errors found also a MEMtest no errors found, the only other thing thats displayed in safe mode is Documents folder but if I minimise this its just the black screen as a stated above. System restore used from Vista install disk is also not working so I can't try that. Is it zap and re-install time or can I repair, I know I can get any documents off machine if I install into another machine or put this drive as slave. Can anyone help. Regards John

10-28-2009, 02:22 PM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,216 OS: vista	Re: Windows Vista loads so far and stops Hi if you tried to run a repair from your disc with a service pack installed it won't work you would need to try it this way http://www.vistax64.com/tutorials/88...all-vista.html __________________

10-28-2009, 02:31 PM	#3 (permalink)
jon401 Registered User Join Date: Jul 2008 Posts: 7 OS: Vista SP1	Re: Windows Vista loads so far and stops Thanks for link had a quick look at it so will try tomorrow night, yes the machine I have has Vista with SP1 upgrade, so didn't know you couldn't repair from the original DVD. Regards John

10-29-2009, 10:25 AM	#4 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,216 OS: vista	Re: Windows Vista loads so far and stops Hi the service pack updates the os so your original disc is now older and the issue could be in the newer files for example __________________

10-29-2009, 12:07 PM	#5 (permalink)
l_b_rex The almighty Dr.Tran! Join Date: Jun 2007 Posts: 1,119 OS: Vista Home Premium 32 bit	Re: Windows Vista loads so far and stops You might want to try resetting the bios to defaults. Im not sure if it will work but what have you got to lose. __________________ If my avatar piques your interest, go to google and search Dr.Tran video and have a look.