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#1 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 8
OS: Windows Vista
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Multiple problems following battery failure (during file transfer)
The other day I was transferring a bunch of files from a USB stick to my laptop (Acer 5920 if that helps) and the battery suddenly died during the transfer, although it had said I had half an hour left. Since this happened, I can't open picture files in photo gallery, I can't install anything, programs frequently crash, and the computer is generally running very slowly.
Does anyone know what's happened and how I can fix it? Thanks |
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#2 (permalink) |
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Moderator, Microsoft Supp
Join Date: Sep 2007
Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL !
Posts: 10,151
OS: Windows 7, Vista Ultimate
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Re: Multiple problems following battery failure (during file transfer)
Perform a Vista system restore. Chose a restore point prior to the trouble.
START | type rstrui jcgriff2 . |
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#3 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 8
OS: Windows Vista
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Re: Multiple problems following battery failure (during file transfer)
Thanks, but I just tried opening system restore and that too isn't working :(. Also, if I did that would it delete any files I've added recently? Yesterday I uploaded about 30 CDs into itunes and it would be a headache to do them again
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#4 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 8
OS: Windows Vista
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Re: Multiple problems following battery failure (during file transfer)
Ah, eventually this error message came up:
"There was an unexpected error: Class not registered (0x80040154) Please close System Restore and try again" |
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#5 (permalink) |
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Moderator, Microsoft Supp
Join Date: Sep 2007
Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL !
Posts: 10,151
OS: Windows 7, Vista Ultimate
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Re: Multiple problems following battery failure (during file transfer)
You still have the CDs from the upload, correct?
I would suggest that you back up any & all files that you wish to retain. A Vista re-install mey be neceaasry. Run the system file checker - SFC - START | type cmd.exe into the start search box | right-click on cmd.exe | select run as Administrator | the black command prompt ("DOS") screen will appear | type the following: Code:
sfc /scannow SFC general info - http://support.microsoft.com/kb/936212 SFC & the CBS log - http://support.microsoft.com/kb/928228 Regards. . . jcgriff2 |
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#6 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 8
OS: Windows Vista
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Re: Multiple problems following battery failure (during file transfer)
I get "access denied" with that and I'm definitely running as an administrator. Thanks for your help anyway, looks like I'll have to reinstall Vista like you say
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