First time Blue Screen of Death victim, please help

StevoK · 09-21-2009, 12:47 PM

My brother just recently got the blue screen of death on his computer, but it only happened once. The problem now is that he starts up his computer, and is greeted with a message that says "Windows can not start" and "No hard disk to be found". I'm sorry about being so loose on the info but he doesn't know much about computers and this issue puzzles me as well. Please help, he is running Vista.

DT Roberts · 09-21-2009, 01:23 PM

Sounds like either a bad hard drive of some BIOS settings messed up. What motherboard are you using? If it's a laptop, I'll just need the model number.

StevoK · 09-21-2009, 04:44 PM

Not sure about the Motherboard, but it is a laptop. The model number is:

dv6404ca.

james137 · 09-21-2009, 05:50 PM

have you played with anything in the bios settings at any time?

StevoK · 09-21-2009, 06:01 PM

Nope, he has never touched anything in there prior.

**simpswr** · 09-21-2009, 06:01 PM

I would run diagnostics on the hard drive ( click here )

See this for how to make a bootable cd

09-21-2009, 12:47 PM	#1 (permalink)
StevoK Registered User Join Date: Mar 2009 Posts: 21 OS: Media Center	First time Blue Screen of Death victim, please help My brother just recently got the blue screen of death on his computer, but it only happened once. The problem now is that he starts up his computer, and is greeted with a message that says "Windows can not start" and "No hard disk to be found". I'm sorry about being so loose on the info but he doesn't know much about computers and this issue puzzles me as well. Please help, he is running Vista.

09-21-2009, 01:23 PM	#2 (permalink)
DT Roberts Windows Tech Team Join Date: Jun 2009 Location: Massachusetts Posts: 1,179 OS: Windows 7 RTM (x64), Vista SP2, XP Pro, Windows 7, Ubuntu 9.04 My System	Re: First time Blue Screen of Death victim, please help Sounds like either a bad hard drive of some BIOS settings messed up. What motherboard are you using? If it's a laptop, I'll just need the model number. __________________ A+ Certified Technician Using Device Manager Shrinking Partitions

09-21-2009, 04:44 PM	#3 (permalink)
StevoK Registered User Join Date: Mar 2009 Posts: 21 OS: Media Center	Re: First time Blue Screen of Death victim, please help Not sure about the Motherboard, but it is a laptop. The model number is: dv6404ca.

09-21-2009, 05:50 PM	#4 (permalink)
james137 Registered User Join Date: Aug 2009 Location: new zealand, auckland Posts: 278 OS: xp SP2, windows 7 SP1	Re: First time Blue Screen of Death victim, please help have you played with anything in the bios settings at any time?

09-21-2009, 06:01 PM	#5 (permalink)
StevoK Registered User Join Date: Mar 2009 Posts: 21 OS: Media Center	Re: First time Blue Screen of Death victim, please help Nope, he has never touched anything in there prior.

09-21-2009, 06:01 PM	#6 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,281 OS: XP, Vista, Win 7	Re: First time Blue Screen of Death victim, please help I would run diagnostics on the hard drive ( click here ) See this for how to make a bootable cd __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?