USB ports and cd drive not working

Samelam · 09-10-2009, 09:57 AM

Hi all

I've been having this problem for a while and I'm clueless as to how I can fix it.

Well today I just reinstalled Windows Vista in the hope that it would fix my problem but it hasn't!

A few months back my cd drive decided to randomly not work. Very rarely, when I first turn my laptop on it would detect a disc, but only for a short period of time! When its not doing that, the drive icon doesn't even show up in My Computer. The drive makes noises when I put a cd or dvd in it but then I get nothing!

Also a few weeks ago my USB ports decided to stop working properly. They work for my ipod, printer and phone, but not for my external hard drive or external cd-dvd drive (which both work on other computers) I have tried looking for drivers but I have no idea what drivers to install!

I'm an absolute idiot when it comes to technology, so if anyone can help I'd appreciate it SO much!

Thankyou!

joeten · 09-10-2009, 01:01 PM

hi this may be of help http://support.microsoft.com/gp/hard...evice_problems
http://support.microsoft.com/gp/cd_dvd_drive_problems
http://support.microsoft.com/kb/314060

Samelam · 09-13-2009, 09:54 AM

Quote:

Originally Posted by joeten

hi this may be of help http://support.microsoft.com/gp/hard...evice_problems
http://support.microsoft.com/gp/cd_dvd_drive_problems
http://support.microsoft.com/kb/314060

Hey! Thankyou so much for your help, the first link sorted out my USB ports and my cd drive is now recognised!

Although now I have a new problem in that my cd drive will not recognise any discs

I would try cleaning it but I have nothing to clean it with. And I have no idea how to do the system restore!

My laptop is such a calamity!

joeten · 09-14-2009, 07:45 AM

hi check out the other links i believe the second could prove useful

09-10-2009, 09:57 AM	#1 (permalink)
Samelam Registered User Join Date: Sep 2009 Posts: 2 OS: Vista	USB ports and cd drive not working Hi all I've been having this problem for a while and I'm clueless as to how I can fix it. Well today I just reinstalled Windows Vista in the hope that it would fix my problem but it hasn't! A few months back my cd drive decided to randomly not work. Very rarely, when I first turn my laptop on it would detect a disc, but only for a short period of time! When its not doing that, the drive icon doesn't even show up in My Computer. The drive makes noises when I put a cd or dvd in it but then I get nothing! Also a few weeks ago my USB ports decided to stop working properly. They work for my ipod, printer and phone, but not for my external hard drive or external cd-dvd drive (which both work on other computers) I have tried looking for drivers but I have no idea what drivers to install! I'm an absolute idiot when it comes to technology, so if anyone can help I'd appreciate it SO much! Thankyou!

09-10-2009, 01:01 PM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,173 OS: vista	Re: USB ports and cd drive not working hi this may be of help http://support.microsoft.com/gp/hard...evice_problems http://support.microsoft.com/gp/cd_dvd_drive_problems http://support.microsoft.com/kb/314060 __________________

09-14-2009, 07:45 AM	#4 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,173 OS: vista	Re: USB ports and cd drive not working hi check out the other links i believe the second could prove useful __________________