[SOLVED] Vista 64-bit BSOD

thedarkwolf25 · 08-30-2009, 08:52 PM

My friend has a Dell Studio laptop which is 6 months old. I have tried to find a solution and can't figure it out.

He is getting a BSOD which at first appeared to be random, however it now occurs every time he uses a flash drive.

The BSOD error code is:0x0000007E (0xFFFFFFC0000005,0xFFFFF8000283FB1,0xFFFFFA60037947D8,0xFFFFFA60037941B0)

The 0x0000007E is always the same, a few of the digits further in the code are different each time, but for the most part it is the same code.

The BSOD started after his dog knocked the laptop off his desk while he was downstairs.

Any help would be appreciated, and he needs his laptop for work so the faster the better.

Thanks in advance, if any more info is needed please let me know.

DT Roberts · 08-30-2009, 09:17 PM

Nothing to do with the dog, actually. I believe that a faulty update was installed: KB379879. It's been wreaking havoc for thousands of 64-bit users. It's now temporarily removed from Microsoft.

This is the fix: http://www.techerator.com/2009/08/fi...ndows-updates/

Good luck, and let me know if that doesn't solve it.

thedarkwolf25 · 08-30-2009, 09:32 PM

Looks like that fixed it, thanks a ton!

08-30-2009, 08:52 PM	#1 (permalink)
thedarkwolf25 Registered User Join Date: Apr 2009 Location: Denver, CO Posts: 358 OS: WinXP SP3 My System	[SOLVED] Vista 64-bit BSOD My friend has a Dell Studio laptop which is 6 months old. I have tried to find a solution and can't figure it out. He is getting a BSOD which at first appeared to be random, however it now occurs every time he uses a flash drive. The BSOD error code is:0x0000007E (0xFFFFFFC0000005,0xFFFFF8000283FB1,0xFFFFFA60037947D8,0xFFFFFA60037941B0) The 0x0000007E is always the same, a few of the digits further in the code are different each time, but for the most part it is the same code. The BSOD started after his dog knocked the laptop off his desk while he was downstairs. Any help would be appreciated, and he needs his laptop for work so the faster the better. Thanks in advance, if any more info is needed please let me know. __________________ "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." ~Albert Einstein

08-30-2009, 09:17 PM	#2 (permalink)
DT Roberts Windows Tech Team Join Date: Jun 2009 Location: Massachusetts Posts: 1,171 OS: Windows 7 RTM (x64), Vista SP2, XP Pro, Windows 7, Ubuntu 9.04 My System	Re: Vista 64-bit BSOD Nothing to do with the dog, actually. I believe that a faulty update was installed: KB379879. It's been wreaking havoc for thousands of 64-bit users. It's now temporarily removed from Microsoft. This is the fix: http://www.techerator.com/2009/08/fi...ndows-updates/ Good luck, and let me know if that doesn't solve it.

08-30-2009, 09:32 PM	#3 (permalink)
thedarkwolf25 Registered User Join Date: Apr 2009 Location: Denver, CO Posts: 358 OS: WinXP SP3 My System	Re: Vista 64-bit BSOD Looks like that fixed it, thanks a ton! __________________ "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." ~Albert Einstein Last edited by thedarkwolf25; 08-30-2009 at 09:53 PM.