I also can't create new text documents

Avulsion · 08-20-2009, 08:34 AM

I am running Vista Ultimate SP1 32-bit.

The Problem: When I try to right click and then hover over "New," Windows Explorer crashes. I have to ctrl-alt-del and kill it, then restart explorer.

I think the problem started about a week or two ago when I was fed up with not seeing a New -> Notepad or text document in the menu. So I tried to research a fix, and if I remember correctly, I might have modified a registry file. I didn't find out that it actually broke the New context menu until more recently. I would take a screenshot, but obviously can't Prnt Scr because Explorer crashes.

Perhaps the New Notepad option disappeared when I installed Notepad++ many months ago (version 5.4.4).

I read this thread: http://www.techsupportforum.com/micr...-document.html and I am fairly sure I followed the directions correctly from post #11. It didn't fix my problem.

I also just read this announcement: http://www.techsupportforum.com/micr...-cleaners.html and should tell you that I have CCleaner (v2.14.763) installed and I'm pretty sure I have used the registry cleaner on it in the past. But hopefully that is not related to my problem.

Here are some screenshots:

Thanks for the help!

**jcgriff2** · 08-20-2009, 09:28 AM

Hi -

I 1st must ask what that key named $$PROGRAM_ID$.1.Unicode is in HKCR. Any idea? Can you open it and take a look. I am unfamiliar with it. However, I don't know all 1/2 -3/4 million + registry entries either - so it may be legit. Just curious.

Also, do you have any system restore points to get you back about 2+ weeks ago?
START | rstrui - 2nd screen check the box lower-left for "show restore points older than 5 days..."

Regards. . .

jcgriff2

.

Avulsion · 08-20-2009, 10:37 AM

the $$PROGRAM_ID$.1.Unicode has something to do with a GIS program we use here created by a company called ESRI.

I really, really do not want to use the system restore option. Is there any way to fix this problem without doing that?

**jcgriff2** · 08-20-2009, 10:40 AM

I am speaking of Windows System Restore - not the option that restores your system back to factory default settings causing you to lose all.

Windows System restore touches only system files and most importantly - the registry. Your personal files remain untouched. I use it at home with the kids on a daily basis sometimes.

Avulsion · 08-20-2009, 12:03 PM

Well, unfortunately I do not have any backups. I have never used System Restore before, and when I tried rstrui, it specifically said, "No restore points have been created on your computer's system disk. To create a restore point open System Protection."

So, what next?

Avulsion · 08-21-2009, 01:18 PM

Since I cannot simply use the system restore option, is there another way to fix my problem? (Read: bump)

**jcgriff2** · 08-24-2009, 05:42 AM

Hi -

I suggest that you turn on system restore - go back into rstrui and create a restore point.

Did you run sfc /scannow?

Please run msinfo32 and save as NFO file -
START | msinfo32 - NFO is default file ext

Zip it up & attach.

Regards . .

jcgriff2

.

Avulsion · 08-26-2009, 09:40 AM

Something happened and now it is all fixed. It must have been from that original thread... Now it works!

08-20-2009, 08:34 AM	#1 (permalink)
Avulsion Registered User Join Date: Aug 2009 Posts: 6 OS: Vista Ultimate SP1	I also can't create new text documents I am running Vista Ultimate SP1 32-bit. The Problem: When I try to right click and then hover over "New," Windows Explorer crashes. I have to ctrl-alt-del and kill it, then restart explorer. I think the problem started about a week or two ago when I was fed up with not seeing a New -> Notepad or text document in the menu. So I tried to research a fix, and if I remember correctly, I might have modified a registry file. I didn't find out that it actually broke the New context menu until more recently. I would take a screenshot, but obviously can't Prnt Scr because Explorer crashes. Perhaps the New Notepad option disappeared when I installed Notepad++ many months ago (version 5.4.4). I read this thread: http://www.techsupportforum.com/micr...-document.html and I am fairly sure I followed the directions correctly from post #11. It didn't fix my problem. I also just read this announcement: http://www.techsupportforum.com/micr...-cleaners.html and should tell you that I have CCleaner (v2.14.763) installed and I'm pretty sure I have used the registry cleaner on it in the past. But hopefully that is not related to my problem. Here are some screenshots: Thanks for the help!

08-20-2009, 09:28 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Microsoft MVP Join Date: Sep 2007 Location: BSOD CENTRAL Southern New Jersey, USA Posts: 12,717 OS: Windows 7, Vista Ultimate My System	Re: I also can't create new text documents Hi - I 1st must ask what that key named $$PROGRAM_ID$.1.Unicode is in HKCR. Any idea? Can you open it and take a look. I am unfamiliar with it. However, I don't know all 1/2 -3/4 million + registry entries either - so it may be legit. Just curious. Also, do you have any system restore points to get you back about 2+ weeks ago? START \| rstrui - 2nd screen check the box lower-left for "show restore points older than 5 days..." Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Last edited by jcgriff2; 08-24-2009 at 05:36 AM.

08-20-2009, 10:37 AM	#3 (permalink)
Avulsion Registered User Join Date: Aug 2009 Posts: 6 OS: Vista Ultimate SP1	Re: I also can't create new text documents the $$PROGRAM_ID$.1.Unicode has something to do with a GIS program we use here created by a company called ESRI. I really, really do not want to use the system restore option. Is there any way to fix this problem without doing that?

08-20-2009, 10:40 AM	#4 (permalink)
jcgriff2 Moderator, Microsoft Support Microsoft MVP Join Date: Sep 2007 Location: BSOD CENTRAL Southern New Jersey, USA Posts: 12,717 OS: Windows 7, Vista Ultimate My System	Re: I also can't create new text documents I am speaking of Windows System Restore - not the option that restores your system back to factory default settings causing you to lose all. Windows System restore touches only system files and most importantly - the registry. Your personal files remain untouched. I use it at home with the kids on a daily basis sometimes. __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Last edited by jcgriff2; 08-24-2009 at 05:35 AM.

08-20-2009, 12:03 PM	#5 (permalink)
Avulsion Registered User Join Date: Aug 2009 Posts: 6 OS: Vista Ultimate SP1	Re: I also can't create new text documents Well, unfortunately I do not have any backups. I have never used System Restore before, and when I tried rstrui, it specifically said, "No restore points have been created on your computer's system disk. To create a restore point open System Protection." So, what next?

08-21-2009, 01:18 PM	#6 (permalink)
Avulsion Registered User Join Date: Aug 2009 Posts: 6 OS: Vista Ultimate SP1	Re: I also can't create new text documents Since I cannot simply use the system restore option, is there another way to fix my problem? (Read: bump)

08-24-2009, 05:42 AM	#7 (permalink)
jcgriff2 Moderator, Microsoft Support Microsoft MVP Join Date: Sep 2007 Location: BSOD CENTRAL Southern New Jersey, USA Posts: 12,717 OS: Windows 7, Vista Ultimate My System	Re: I also can't create new text documents Hi - I suggest that you turn on system restore - go back into rstrui and create a restore point. Did you run sfc /scannow? Please run msinfo32 and save as NFO file - START \| msinfo32 - NFO is default file ext Zip it up & attach. Regards . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread

08-26-2009, 09:40 AM	#8 (permalink)
Avulsion Registered User Join Date: Aug 2009 Posts: 6 OS: Vista Ultimate SP1	Re: I also can't create new text documents Something happened and now it is all fixed. It must have been from that original thread... Now it works!