vista bluescreen error

ravindra1982 · 08-13-2009, 11:45 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000040284
BCP2: 000000000000000C
BCP3: 0000000000000001
BCP4: FFFFF80001E72995
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081409-01.dmp
C:\Users\Venu Choudary\AppData\Local\Temp\WER-43883-0.sysdata.xml
C:\Users\Venu Choudary\AppData\Local\Temp\WEREB09.tmp.version.txt

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Plz give me solution...

my laptop dell studio1555 and recently i formated operating system.. when ever i start the system i am getting the bluescreen and restarting the system... plz help me.. the above are the error details....

~~T J Belfiore~~ · 08-14-2009, 12:12 AM

Hello and welcome, ravindra1982.

Please, follow these instructions and post the files in yours next post and I'll analyze your minidumps.

ravindra1982 · 08-16-2009, 10:17 AM

Dear friend,

i have fallowed the steps you mentioned and i am attaching the performance monitor html file and TSF_Vista_Support both files as a zip file please find the attachment and Plz give me solution.

Thanks....

Regards,
Ravindra

~~T J Belfiore~~ · 08-16-2009, 01:55 PM

I debugged the dumps and there seemed to be a faulty driver . . .

OA008Vid.sys = Creative Camera OA008

Reboot your computer and get into Safe Mode With Networking - How do I do this?

When in Safe Mode, uninstall Creative Camera by download Revo Uninstaller from HERE.

Reboot into your regular mode, ignoring Safe Mode and other modes - just go back to Windows.

Also, if all else fails you can go back into Safe Mode With Networking and do a system restore by:

Go to the START ORB, click Run, type msconfig, and then press ENTER.
Click Launch System Restore to begin restoring your computer to a previous, functional state.

08-13-2009, 11:45 PM	#1 (permalink)
ravindra1982 Registered User Join Date: Aug 2009 Posts: 2 OS: windows vista	vista bluescreen error Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: a BCP1: 0000000000040284 BCP2: 000000000000000C BCP3: 0000000000000001 BCP4: FFFFF80001E72995 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini081409-01.dmp C:\Users\Venu Choudary\AppData\Local\Temp\WER-43883-0.sysdata.xml C:\Users\Venu Choudary\AppData\Local\Temp\WEREB09.tmp.version.txt Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 Plz give me solution... my laptop dell studio1555 and recently i formated operating system.. when ever i start the system i am getting the bluescreen and restarting the system... plz help me.. the above are the error details....

08-14-2009, 12:12 AM	#2 (permalink)
~~T J Belfiore~~ Troubled Join Date: Mar 2009 Location: 530 Posts: 3,520 OS: 7 x64, XP x32 Blog Entries: 1	Re: vista bluescreen error Hello and welcome, ravindra1982. Please, follow these instructions and post the files in yours next post and I'll analyze your minidumps.

08-16-2009, 01:55 PM	#4 (permalink)
~~T J Belfiore~~ Troubled Join Date: Mar 2009 Location: 530 Posts: 3,520 OS: 7 x64, XP x32 Blog Entries: 1	Re: vista bluescreen error I debugged the dumps and there seemed to be a faulty driver . . . OA008Vid.sys = Creative Camera OA008 Reboot your computer and get into Safe Mode With Networking - How do I do this? When in Safe Mode, uninstall Creative Camera by download Revo Uninstaller from HERE. Reboot into your regular mode, ignoring Safe Mode and other modes - just go back to Windows. Also, if all else fails you can go back into Safe Mode With Networking and do a system restore by: Go to the START ORB, click Run, type msconfig, and then press ENTER. Click Launch System Restore to begin restoring your computer to a previous, functional state.