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#1 (permalink) |
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Registered User
Join Date: Jul 2009
Posts: 4
OS: windows vista gateway
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Blue screen, blue drvstore, kdcom.dll
Hello, I have a Blue screen. In the address it says kdcom.dll . When I go to systems 32 drvstore is blue.
Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: a BCP1: 0000082C BCP2: 00000002 BCP3: 00000000 BCP4: 81C746C6 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini052709-03.dmp C:\Users\Gateway Customer\AppData\Local\Temp\WER-62203-0.sysdata.xml C:\Users\Gateway Customer\AppData\Local\Temp\WERF99D.tmp.version.txt Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 I have a windows vista home premium gateway T-1628 notebook pc I would appreciate your help. Thanks Ryan ps: Should I sighn up for regcure.com? They say it will fix my kdcom.dll? |
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#4 (permalink) |
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Tech Hardware Team
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 1,572
OS: Vista (x64); Win7 (x32 & x64)
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Re: Blue screen, blue drvstore, kdcom.dll
Don't use RegCure. Here's a post that explains why: http://www.techsupportforum.com/micr...-cleaners.html
Please follow the instructions in this post to provide us with more info: http://www.techsupportforum.com/1871981-post2.html Also, please describe in detail what you're doing when the crashes occur.
__________________
![]() aka John MVP Windows - Desktop Experience "There are very few problems in life that can't be fixed by the proper application of high explosives" If I haven't replied in 48 hours, please send me a PM. |
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#5 (permalink) |
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Registered User
Join Date: Jul 2009
Posts: 4
OS: windows vista gateway
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Re: Blue screen, blue drvstore, kdcom.dll
I dont really do anything. It comes spontaniously
It will say stuff like: Bad pool header rql not less or equal debug kdcom.dll besides the usual like all the 0000x0x3's and stuff |
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#6 (permalink) | |
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Registered User
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Re: Blue screen, blue drvstore, kdcom.dll
Please follow the instructions given to you in Usasma's post. It enables us to find out what is causing your problems.
Quote:
__________________
Please do not PM me for support or add me to Windows Live Messenger. It's better for questions to be answered in the forum for others to read. You may PM me if you were expecting a response from me and 72 hours have passed. |
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