ntfs & scan disk @ start up

CAROLC3 · 07-08-2009, 09:05 PM

I run windows vista on a dell inspiron laptop, and when i start up my computer it does it's scan disk. About half way through the scan disk a black screen pops up and says something about ntfs and scan disk has stopped but recommends starting windows anyway, and it starts windows up. I tried doing a scan disk from control panel, and it freezes half way through, and I have to shut down the computer by the power button. Please help

**jenae** · 07-09-2009, 02:14 AM

Hi, and welcome to the forums from your post I take it you can still access windows? If so go to start, all programs, accessories, and right click on command prompt select "run as administrator". At the prompt type:-

Code:

 fsutil dirty query C: press enter

If it returns drive is "dirty "(even if it doesn't) at command prompt type:-

Code:

chkntfs /x c   press enter

Restart computer a chkdsk will not run. Now repeat the above process for opening a command prompt as administrator and at the prompt type:-

Code:

chkdsk /r  press enter

You will be told the volume is in use and do you wish to run at boot select "Y".
Reboot your computer.

Note:- This assumes your Vista install is on C drive. If you use spyware doctor or Zone Alarm both programs need to be disabled before running the chkdsk.

CAROLC3 · 07-19-2009, 03:28 PM

Thank you for the help, but my hard drive crashed, and dell sent me a new one. So needless to say i lost everything on the computer, and i am now up and running again with no issues as of yet. Again thank you

07-08-2009, 09:05 PM	#1 (permalink)
CAROLC3 Registered User Join Date: Jun 2009 Posts: 2 OS: windows vista home basic	ntfs & scan disk @ start up I run windows vista on a dell inspiron laptop, and when i start up my computer it does it's scan disk. About half way through the scan disk a black screen pops up and says something about ntfs and scan disk has stopped but recommends starting windows anyway, and it starts windows up. I tried doing a scan disk from control panel, and it freezes half way through, and I have to shut down the computer by the power button. Please help

07-09-2009, 02:14 AM	#2 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,307 OS: XP & Vista	Re: ntfs & scan disk @ start up Hi, and welcome to the forums from your post I take it you can still access windows? If so go to start, all programs, accessories, and right click on command prompt select "run as administrator". At the prompt type:- Code: fsutil dirty query C: press enter If it returns drive is "dirty "(even if it doesn't) at command prompt type:- Code: chkntfs /x c press enter Restart computer a chkdsk will not run. Now repeat the above process for opening a command prompt as administrator and at the prompt type:- Code: chkdsk /r press enter You will be told the volume is in use and do you wish to run at boot select "Y". Reboot your computer. Note:- This assumes your Vista install is on C drive. If you use spyware doctor or Zone Alarm both programs need to be disabled before running the chkdsk. __________________

07-19-2009, 03:28 PM	#3 (permalink)
CAROLC3 Registered User Join Date: Jun 2009 Posts: 2 OS: windows vista home basic	Re: ntfs & scan disk @ start up Thank you for the help, but my hard drive crashed, and dell sent me a new one. So needless to say i lost everything on the computer, and i am now up and running again with no issues as of yet. Again thank you