[SOLVED] Internet Problems

VistahomPremium · 07-03-2009, 06:25 AM

Hi,
My internet isn't working, Can anyone help?

Whenever I connect the internet to my Vista Home Premium Computer via my Wireless LAN USB Connection the computer goes into a blue screen shutdown within 4 seconds of connection to the Internet. My other computer (which i am now using) with the Modem works perfectly but as soon as I connect the computers together my Vista computer shuts down. I have downloaded all Vista updates up to the about the 5th of June 09 (which was when it broke roughly). I have tried to connect both computers with just LAN (with internet disconnected) but they won't connect.

Any ideas?

If anyone can help me I'd really appreciate it
thanks, Derek

kenny111111 · 07-03-2009, 06:39 AM

hello have you tried system restore?

start > all programs > accessories > system tools > system restore > continue. does it give a date before june 2 Or 3 ??

good luck

******edit ***
you may have to check the different restore point option when you get to the restore page..

**lorjack** · 07-03-2009, 11:20 AM

Supply the following information please.

OS running on all affected systems
Make & models of all equipment (routers, network cards, modems).
Wired or wireless?
What wireless encryption is in use? (WPA, WPA2, WEP, None)
Browsers being used (Firefox, IE, Safari, Opera,...)
What security software is installed? (Firewalls, AV, Spyware, Malware,...)

Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.

ipconfig /all
ping www.google.com
ping 74.125.53.99

Note: To post results of commands, alternate click on the top of the command prompt > edit > select all >
alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on
a computer that can't connect to the internet then paste the contents in a text document and save it to a
portable media like a flash drive, then use an internet capable machine to post the contents.

What is the error code on the BSOD?

VistahomPremium · 07-05-2009, 11:26 PM

BSOD runs for 3-4 seconds and disappears it's to fast

VistahomPremium · 07-05-2009, 11:30 PM

I restored the computer to the date the internet got ****** up but after a day the computer is now asking for the Windows installation CD-ROM. (i can fix it but I can't find the disc)

**lorjack** · 07-07-2009, 06:35 PM

Asking for a disc? What is it trying to do?

VistahomPremium · 07-11-2009, 11:57 PM

it's a black screen asking for the Windows installation disc

**jcgriff2** · 07-12-2009, 09:48 AM

You will need to either find the Vista DVD as the system asks or use your recovery partition to re-install Vista.

VistahomPremium · 07-13-2009, 04:59 AM

I found it and i reinstalled it
i can go on the internet through safe mode +safe mode with networking
but in normal mode it's BSOD with internet on
i'm going to repair windows Vista from the disc, I was wondering if all your documents get destroyed. (i've got backups through)

**lorjack** · 07-15-2009, 07:13 PM

A repair install doesn't delete any of your files.

VistahomPremium · 07-16-2009, 03:46 AM

thx i'll do it then

VistahomPremium · 08-04-2009, 02:25 AM

I ran a restore from the start and it works perfectly

Thanks everyone for helping me

07-03-2009, 06:25 AM	#1 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	[SOLVED] Internet Problems Hi, My internet isn't working, Can anyone help? Whenever I connect the internet to my Vista Home Premium Computer via my Wireless LAN USB Connection the computer goes into a blue screen shutdown within 4 seconds of connection to the Internet. My other computer (which i am now using) with the Modem works perfectly but as soon as I connect the computers together my Vista computer shuts down. I have downloaded all Vista updates up to the about the 5th of June 09 (which was when it broke roughly). I have tried to connect both computers with just LAN (with internet disconnected) but they won't connect. Any ideas? If anyone can help me I'd really appreciate it thanks, Derek

07-03-2009, 06:39 AM	#2 (permalink)
kenny111111 Registered User Join Date: Mar 2009 Location: central florida USA Posts: 116 OS: vista sp2	Re: Internet Problems hello have you tried system restore? start > all programs > accessories > system tools > system restore > continue. does it give a date before june 2 Or 3 ?? good luck ****edit * you may have to check the different restore point option when you get to the restore page.. __________________ HAVE A GREAT DAY Kenny Last edited by kenny111111; 07-03-2009 at 06:41 AM.

07-03-2009, 11:20 AM	#3 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,209 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Internet Problems Supply the following information please. OS running on all affected systems Make & models of all equipment (routers, network cards, modems). Wired or wireless? What wireless encryption is in use? (WPA, WPA2, WEP, None) Browsers being used (Firefox, IE, Safari, Opera,...) What security software is installed? (Firewalls, AV, Spyware, Malware,...) Open up a command prompt (Start > run > cmd) Type the following bolded commands and post the results for each affected machine. ipconfig /all ping www.google.com ping 74.125.53.99 Note: To post results of commands, alternate click on the top of the command prompt > edit > select all > alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on a computer that can't connect to the internet then paste the contents in a text document and save it to a portable media like a flash drive, then use an internet capable machine to post the contents. What is the error code on the BSOD? __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

07-05-2009, 11:26 PM	#4 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	Re: Internet Problems BSOD runs for 3-4 seconds and disappears it's to fast

07-05-2009, 11:30 PM	#5 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	Re: Internet Problems I restored the computer to the date the internet got ****** up but after a day the computer is now asking for the Windows installation CD-ROM. (i can fix it but I can't find the disc)

07-07-2009, 06:35 PM	#6 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,209 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Internet Problems Asking for a disc? What is it trying to do? __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

07-11-2009, 11:57 PM	#7 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	Re: Internet Problems it's a black screen asking for the Windows installation disc

07-12-2009, 09:48 AM	#8 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,160 OS: Windows 7, Vista Ultimate My System	Re: Internet Problems You will need to either find the Vista DVD as the system asks or use your recovery partition to re-install Vista. __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

07-13-2009, 04:59 AM	#9 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	Re: Internet Problems I found it and i reinstalled it i can go on the internet through safe mode +safe mode with networking but in normal mode it's BSOD with internet on i'm going to repair windows Vista from the disc, I was wondering if all your documents get destroyed. (i've got backups through)

07-15-2009, 07:13 PM	#10 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,209 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Internet Problems A repair install doesn't delete any of your files. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

07-16-2009, 03:46 AM	#11 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	Re: Internet Problems thx i'll do it then

08-04-2009, 02:25 AM	#12 (permalink)
VistahomPremium Registered User Join Date: Jul 2009 Posts: 14 OS: Vista Home Premium	Re: Internet Problems I ran a restore from the start and it works perfectly Thanks everyone for helping me