kazagirl

I received a message stating that I have corrupt files on my disk and I was advised to run the chkdsk utility. When I try to run chkdsk c: /r I receive the message that the volume is in use by another process. I mark the Yes for the disk to be checked the next time the computer restarts but nothing every happens. I have restarted my computer many times trying to run the chkdsk utility and I still end up receiving the message that the volume is in use. Does it matter which mode I am under because I am either in safe mode or safe mode with networks. I cannot get my computer to run in regular mode, it will just end up restarting after a blue screen pops up telling me that the computer is being restarted to prevent further damage. I know I have some sort of virus or trojan on my computer but I cannot get rid of it without the chkdsk utility. Please Help.

usasma

Run Startup Repair from the Vista installation DVD (on some systems you can access it through "Repair my computer" in the Safe Mode screen). More info on it here: http://www.bleepingcomputer.com/tuto...torial148.html

Startup Repair will run chkdsk /r and other things to ensure that you can boot (or will report that it can't fix it). You can also access the Command Prompt in the advanced options of Startup Repair - and then can run CHKDSK /R from there.