Wish I could label this better, but all I can think is "multiple issues"

krayven · 06-04-2009, 05:33 PM

Hello. I am running an HP Pavilion dv6000 laptop running Windows Vista. Last night, I began experiencing failure in my different browsers. They'd stop working. Soon enough, my MSN messenger and other internet programs quit connecting to the internet. I called my ISP tech support line and, considering my other laptop was working and after some modem testing, they explained that this was most likely a worn out wireless adapter in my laptop.

Another issue I found is if I reboot my system or shut it down in normal Windows, it leads to a blue screen. Unfortunately, the text is extremely blurry on the blue screen but I can see the loader dumping the physical data or what not.

However...I am able to run out of safe mode and use any internet application, so I'm assuming that they were wrong. I started snooping around for my issue and promptly used Revo Uninstaller to delete my Norton and Trend programs, as they might've been blocking my browser access. This was to no avail. I then found out about hijack this and this forum, so I am wondering where I should go from here.

Please help!

**williamkidd** · 06-05-2009, 01:16 AM

Hi krayven,

It's possible that your issue may not be malware related but it would be a good idea to make sure.

Please follow the instructions in the sticky topic: New Instructions - Read This Before Posting for Malware Removal Help

06-04-2009, 05:33 PM	#1 (permalink)
krayven Registered User Join Date: Jun 2009 Posts: 1 OS: Vista	Wish I could label this better, but all I can think is "multiple issues" Hello. I am running an HP Pavilion dv6000 laptop running Windows Vista. Last night, I began experiencing failure in my different browsers. They'd stop working. Soon enough, my MSN messenger and other internet programs quit connecting to the internet. I called my ISP tech support line and, considering my other laptop was working and after some modem testing, they explained that this was most likely a worn out wireless adapter in my laptop. Another issue I found is if I reboot my system or shut it down in normal Windows, it leads to a blue screen. Unfortunately, the text is extremely blurry on the blue screen but I can see the loader dumping the physical data or what not. However...I am able to run out of safe mode and use any internet application, so I'm assuming that they were wrong. I started snooping around for my issue and promptly used Revo Uninstaller to delete my Norton and Trend programs, as they might've been blocking my browser access. This was to no avail. I then found out about hijack this and this forum, so I am wondering where I should go from here. Please help!

06-05-2009, 01:16 AM	#2 (permalink)
williamkidd Senior Trainee Analyst (SH) Join Date: May 2009 Posts: 34 OS: Vista Home Premium SP1/Win7 RC	Re: Wish I could label this better, but all I can think is "multiple issues" Hi krayven, It's possible that your issue may not be malware related but it would be a good idea to make sure. Please follow the instructions in the sticky topic: New Instructions - Read This Before Posting for Malware Removal Help