HELP on HKEY_Users problem

wadeoutthere · 04-29-2009, 02:38 PM

Everytime I try to open a link, it opens to microsoft word, and I cannot access the info on the web unless I copy the URL and paste it to the http thingy

wadeoutthere · 04-29-2009, 02:46 PM

Hi, I am not geekworthy to be here, but HELP
HKEY_LOCAL_MACHINE\software\classes\mht\openwithlist
When I click on a link, it opens in Word; does not go to the internet, even when Internet is on. This has just been happening the last couple of days

sdowney · 04-29-2009, 02:54 PM

Where did you get this link? This is a registry key entry. This is not a link to the internet.

wadeoutthere · 04-29-2009, 06:45 PM

Quote:

Originally Posted by sdowney

Where did you get this link? This is a registry key entry. This is not a link to the internet.

This is the message that comes up on my screen in Word. I am so confused. This has never happened before. How can I just click on a normal email link and have it go to the website.

**jenae** · 04-29-2009, 07:43 PM

Hi, we may have to send you to the Dark Lords of the security forum, however before that us plebes can have a look.

Go to Start > Run and copy and paste the following command in the below code box and click ok.

Code:

regedit /e C:\Note.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Office Word\shell\edit\command"
Press enter

Click on your C folder and find Note.txt and copy and paste the contents in this thread.

**jenae** · 04-29-2009, 07:49 PM

Hi, you have two threads with the same problem, gets confusing, and the detail you have supplied is different in each one? Close this one and we will deal with it in the other one.

wadeoutthere · 04-29-2009, 07:50 PM

Quote:

Originally Posted by jenae

Hi, we may have to send you to the Dark Lords of the security forum, however before that us plebes can have a look.

Go to Start > Run and copy and paste the following command in the below code box and click ok.

Code:

regedit /e C:\Note.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Office Word\shell\edit\command"
Press enter

Click on your C folder and find Note.txt and copy and paste the contents in this thread.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Office Word\shell\edit\command]
"command"=hex(7):38,00,6d,00,6c,00,71,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /dde"

wadeoutthere · 04-29-2009, 07:53 PM

How do I close this one. I went into two different forums, so I will know in the future not to do that.
THanks

**jenae** · 04-29-2009, 08:08 PM

Hi, go to start run and type:-

Code:

regsvr32 urlmon.dll

Press enter a confirmation should appear.Reboot to take effect.
Let us know how you got on.

wadeoutthere · 04-29-2009, 08:26 PM

Quote:

Originally Posted by jenae

Hi, go to start run and type:-

Code:

regsvr32 urlmon.dll

Press enter a confirmation should appear.Reboot to take effect.
Let us know how you got on.

I did as you instructed, and then rebooted.
Same stupid problem.
I opened my email, clicked on your link, which took me into MS Word. Arrrgggghhhh

**jenae** · 04-29-2009, 09:01 PM

Hi, go to control panel default programs and select "associate a file type or protocol with a program" go to .mht and change to "internet explorer".

wadeoutthere · 04-29-2009, 09:06 PM

I checked and it is already set to Internet Explorer.

**jenae** · 04-29-2009, 09:18 PM

Hi, not looking good, I thing I noticed your registry key is skewered the wrong way this may be causing a read problem, (although I doubt it) still will not hurt.
Copy and paste all below into notepad then in notepad select "file" then "save as" in the box save as word.reg and save to desktop, locate the file and double click to merge into registry, reboot to take effect.

Code:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Office Word\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
  5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
  00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
  31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
  00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00

If this fails I suggest you post over here:-

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

wadeoutthere · 04-29-2009, 09:40 PM

OK that didn't work. So you suggested I post over where?

**jcgriff2** · 04-30-2009, 01:46 AM

I have merged your 2 Vista threads.

Please follow the advice given by jenae - click on the link at the end of the post.

jcgriff2

`

04-29-2009, 02:38 PM	#1 (permalink)
wadeoutthere Registered User Join Date: Feb 2009 Location: Abbotsford, BC Canada Posts: 12 OS: windows vista	Hkey_local_machine Everytime I try to open a link, it opens to microsoft word, and I cannot access the info on the web unless I copy the URL and paste it to the http thingy

04-29-2009, 02:46 PM	#2 (permalink)
wadeoutthere Registered User Join Date: Feb 2009 Location: Abbotsford, BC Canada Posts: 12 OS: windows vista	HELP on HKEY_Users problem Hi, I am not geekworthy to be here, but HELP HKEY_LOCAL_MACHINE\software\classes\mht\openwithlist When I click on a link, it opens in Word; does not go to the internet, even when Internet is on. This has just been happening the last couple of days

04-29-2009, 02:54 PM	#3 (permalink)
sdowney Registered User Join Date: Aug 2008 Posts: 24 OS: Vist Enterprise SP1	Re: HELP on HKEY_Users problem Where did you get this link? This is a registry key entry. This is not a link to the internet.

04-29-2009, 07:43 PM	#5 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,309 OS: XP & Vista	Re: HELP on HKEY_Users problem Hi, we may have to send you to the Dark Lords of the security forum, however before that us plebes can have a look. Go to Start > Run and copy and paste the following command in the below code box and click ok. Code: regedit /e C:\Note.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Office Word\shell\edit\command" Press enter Click on your C folder and find Note.txt and copy and paste the contents in this thread. __________________

04-29-2009, 07:49 PM	#6 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,309 OS: XP & Vista	Re: Hkey_local_machine Hi, you have two threads with the same problem, gets confusing, and the detail you have supplied is different in each one? Close this one and we will deal with it in the other one. __________________

04-29-2009, 07:53 PM	#8 (permalink)
wadeoutthere Registered User Join Date: Feb 2009 Location: Abbotsford, BC Canada Posts: 12 OS: windows vista	Re: Hkey_local_machine How do I close this one. I went into two different forums, so I will know in the future not to do that. THanks

04-29-2009, 08:08 PM	#9 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,309 OS: XP & Vista	Re: HELP on HKEY_Users problem Hi, go to start run and type:- Code: regsvr32 urlmon.dll Press enter a confirmation should appear.Reboot to take effect. Let us know how you got on. __________________

04-29-2009, 09:01 PM	#11 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,309 OS: XP & Vista	Re: HELP on HKEY_Users problem Hi, go to control panel default programs and select "associate a file type or protocol with a program" go to .mht and change to "internet explorer". __________________

04-29-2009, 09:06 PM	#12 (permalink)
wadeoutthere Registered User Join Date: Feb 2009 Location: Abbotsford, BC Canada Posts: 12 OS: windows vista	Re: HELP on HKEY_Users problem I checked and it is already set to Internet Explorer.

04-29-2009, 09:18 PM	#13 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,309 OS: XP & Vista	Re: HELP on HKEY_Users problem Hi, not looking good, I thing I noticed your registry key is skewered the wrong way this may be causing a read problem, (although I doubt it) still will not hurt. Copy and paste all below into notepad then in notepad select "file" then "save as" in the box save as word.reg and save to desktop, locate the file and double click to merge into registry, reboot to take effect. Code: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Office Word\shell\edit\command] @="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /dde" "command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\ 5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\ 00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\ 31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\ 00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00 If this fails I suggest you post over here:- NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help __________________

04-29-2009, 09:40 PM	#14 (permalink)
wadeoutthere Registered User Join Date: Feb 2009 Location: Abbotsford, BC Canada Posts: 12 OS: windows vista	Re: HELP on HKEY_Users problem OK that didn't work. So you suggested I post over where?

04-30-2009, 01:46 AM	#15 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,151 OS: Windows 7, Vista Ultimate My System	Re: HELP on HKEY_Users problem I have merged your 2 Vista threads. Please follow the advice given by jenae - click on the link at the end of the post. jcgriff2 ` __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !