Harrixon

I've been having problems with a system I built myself. When I use much of my PC's resourses (ie. any program more complex than Firefox or notepad) I wind up getting blue screen stop errors, and windows reboots itself. Often during the reboot, it blue screens before I can log back into Windows.

I read over the Microsoft STOP pages to troubleshoot the errors: many claimed I had hardware issues. I took my PC to a local repair shop and had them do a complete hardware check on my pc. They said that everything is A-OK. They ran my PC without errors for 4 days after a HD wipe and vista re-install. After I ran my pc for 2-3 hours and reinstalled a few programs (Elder Scrolls IV: Oblivion, Final Fantasy XI, Gamepad software, Mozilla Firefox, etc.) the torrential downpour of blue screens resumed.


I've enclosed a few of the problem reports of the stop messages:

---------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/11/2009 2:47 AM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041109-02.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 81C07FA5
BCP3: 95D40CA4
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1



----------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/11/2009 1:45 AM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041109-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: 826D1538
BCP2: 00000000
BCP3: 807B9C72
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: c8c141aa-ca8d-4674-8227-49441e2b4ee6




-------------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/10/2009 11:52 PM

Status
More information available

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041009-02.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: d1
BCP1: 4AF7989F
BCP2: 00000002
BCP3: 00000001
BCP4: 88700AB4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: a39d391b-2c3e-460d-8f4e-a2967c54339e



--------------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/10/2009 10:36 PM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041009-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 101
BCP1: 00000061
BCP2: 00000000
BCP3: 87E83120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 90e5a0f0-35d7-4bee-bb4f-1d06f98cc7a9

-------------------------------------------------------------------------------------






Here is my system information:
(Note: SP1 is uninstalled at the recommendation of the pc repair shop)

OS
Windows Vista Home Premium (build 6000)

PROCESSOR
3.20 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache

MOBO
Board: ASUSTeK Computer INC. M2A-VM 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS M2A-VM ACPI BIOS Revision 0804 06/15/2007

DRIVES
1000.20 Gigabytes Usable Hard Drive Capacity
911.52 Gigabytes Hard Drive Free Space
LITE-ON DVD D LH-16D1P ATA Device [CD-ROM drive]
LITE-ON DVDRW LH-20A1L ATA Device [CD-ROM drive]
WDC WD5000AAJS-00YFA0 ATA Device [Hard drive] (500.11 GB) -- drive 1
WDC WD5000AAJS-00YFA0 ATA Device [Hard drive] (500.11 GB) -- drive 0

MEMORY
2046 Megabytes Installed Memory
Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Slot 'A3' is Empty

DISPLAY
NVIDIA GeForce 8600 GTS [Display adapter]
ACER AL2223W [Monitor] (22.0"vis, s/n L840B0183922, May 2007) (2x)

COMMUNICATIONS
802.11n Wireless LAN Card
Realtek RTL8168B/8111B Family PCI-E GBE NIC

OTHER DEVICES
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
XBCD Xbox 360 Controller
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (6x)
Generic volume shadow copy
------------------------------------------------------------------------------------

As I mentioned before, I'm looking to troubleshoot these blue screen errors and get on with my life, ya know?
Let me know if there is any more information that you need.

Thank you heaps in advance,
Harrixon

Also, how to I configure windows to hold on the blue screen so that I can properly SEE my blue screen and write down the information it contains? I tried opening the dump files but to no avail.

makinu1der2

Hello

Disable automatic restart and you will be able to see the BSOD info.

http://pcsupport.about.com/od/window...startvista.htm

u27dd

Don't know if this is any use but I had a similar problem.
I took my pc to the shop and they said that it was ok, couldn't find any hardware problems. I took it back reinstalled and blue screen, auto shut downs every 10-20 min depending on what was running.
It turned out to be a heat problem, the case i had was too small and not enough air circulating, I bought a new case and some new fans and that resolved
the Cd that came with my motherboard had a utility that measured system temp etc so your's might too if not this might help http://www.almico.com/speedfan.php
it's a shot in the dark but it might help

joeten

hi i found this 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).
“STOP 0x0000008e” Error Message During Windows XP Setup {KB 315335} Win XP
Games: “Stop” Error Message That References Nv4_disp.dll {KB 325730} Flight Simulator, other games (wth Nvidia-based video adapter)
Your Computer Stops Responding When You Use the Highlighter Feature & the Font Color Feature {KB 829578} Win XP
0x1000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
(Click to consult the online MSDN article.)
Essentially the same error as 0x8E above.
0x0000008F: PP0_INITIALIZATION_FAILED MSDN article
0x00000090: PP1_INITIALIZATION_FAILED MSDN article
0x00000091: WIN32K_INIT_OR_RIT_FAILURE MSDN article
0x00000092: UP_DRIVER_ON_MP_SYSTEM MSDN article

usasma

The first 3 BCCode's (STOP code's) point at a driver issue when accessing memory.
The last one points to a timer issue with a secondary core in the processor.

I'd start by disconnecting all external devices and seeing if that stops the BSOD's. If it does, then plug them in one at a time until they start again.

You may also want to run the Vista Memory Diagnostic (link here: http://www.bleepingcomputer.com/tuto...torial146.html )

Finally, did the shop tell you why they wanted SP1 off of the system? This will leave you vulnerable to exploits that SP1 is supposed to protect against.

Harrixon

@makinu1ser2
I disabled the restart at BSOD, so now I'm keeping track of what errors I recieve. Thank ya!

@u27dd
As far as circulation goes, I have a Coolermaster Cosmos. This thing is massive.
http://www.newegg.com/Product/Produc...82E16811119138

I also have a Tuniq Tower 120 mounted on my CPU. Again, massive.
http://www.newegg.com/Product/Produc...82E16835154001

SpeedFan readout:
GPU 62C
Temp1 33C
Temp2 36C
Temp3 25C
HD0 42C
HD1 41C
Core 40C

@usasma
They said that SP1 might interfere with the installation of some programs, so I should wait to install it.
I'll re-run the Windows Memory Diagnostic Tool and post results later.
Also, my only non-essential devices are Wireless Logitech KB/Mouse, XBOX 360 controller for windows, and my PCI wireless card.
http://www.logitech.com/index.cfm/ke...s/147&cl=us,en
http://www.microsoft.com/hardware/ga...s.aspx?pid=091
http://www.newegg.com/Product/Produc...82E16833180052

I'm also in the process of downloading drivers directly from the product websites. I've had them up to date via Device Manager, but I'm downloading and installing them myself. SP1 is also on the "to-do" list.

jcgriff2

SP1 a must - it must be installed.

usasma

Updating stuff through Windows Update is (IMO) an uncertain proposition. In XP this feature was worthless, but it was improved in Vista and is even better in Win7.

Still, I prefer going to the manufacturer of the device's website for drivers. They have the unmodified drivers that they designed for the hardware.

FYI - I've got some eye issues, so I'll occasionally miss things in a post. In this case, I didn't spot the fact that you'd alread done the memory test. Sorry! :0(

SP1 has proven to be a great addition to Vista. At this time any program installation issues would be due (IMO) to problems with the programs rather than with SP1.

FWIW - you can test without the XBox controller, and even without the Wireless adapter.

What we've got here is a system that passed hardware diagnostics in the shop. And was wiped and Windows was reinstalled. No BSOD's were observed until you started adding stuff to the system.

So, IMO, it's most likely something that you've added to the system. You mentioned adding "Elder Scrolls IV: Oblivion, Final Fantasy XI, Gamepad software, Mozilla Firefox, etc." - so I'd look at those things first. I'd start with the hardware devices (the gamepad, etc) and move on from there (as programs will sometimes add their own drivers).


BUT, hardware diagnostics are not 100% accurate. Most in-store diagnostics involve running a hard drive test, a memory test, and some sort of motherboard test (either a commercial tester or a stress test). Complete hard drive tests are usually accurate, while the short/quick one's aren't. Memory tests can go awry if there's a bad component between the software and the memory sticks. Complete motherboard testers don't exist (well, maybe the factories that manufacture them might have some) - most mobo testers just test the common components and then run a stress test on the system. Results from them have to be interpreted by someone who's experienced with that test - because they do give false results.

jcgriff2

I agree.

Can't speak much on XP and this feature, but it works very well in Vista & Windows 7. Now, if we could only get the OEMs to STOP installing their worthless update software, most of which was written for & during XP's time.

The only 2 areas in Vista that I have seen updated on a regular basis by most of the OEM driver update programs -

1. \windows\minidump folder
2. \windows\memory.dmp

jcgriff2

.