[SOLVED] Programs aren't opening on start up!

Plhs · 04-08-2009, 02:46 PM

As the title suggests, my programs are refusing to open on start up. This started happening about two weeks ago but all it took was a quick restart to fix but now I have to restart 4-5 times before the programs slowly load.

Here's my hijackthis log;

Code:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:40:09 PM, on 4/8/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.h...s=PTB&M=M-1626
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=PTB&M=M-1626
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.h...s=PTB&M=M-1626
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix: 
O20 - AppInit_DLLs:  C:\Windows\SysWOW64\guard32.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\SysWOW64\rpcnet.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Program Files (x86)\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6981 bytes

I've done a system restore but apparently that didn't work either. Any help would be greatly appreciated!

Edit: All of those (file missing) messages scare me. :(

**jcgriff2** · 04-08-2009, 08:59 PM

Which programs are not opening?

Plhs · 04-08-2009, 09:46 PM

Quote:

Originally Posted by jcgriff2

Which programs are not opening?

Mozilla Firefox, MSN messenger, Internet Download Manager and pretty much every .exe file. Text documents and folders seem to open fine though.

**jcgriff2** · 04-08-2009, 09:47 PM

When you click on exe file - what happens?

Boot into safemode & see if same problem. Tap F8 key during boot-up.

Plhs · 04-08-2009, 10:00 PM

When I click the exe files the mouse just displays a busy sign for a second and that's all that happens. I've just booted the computer on safe mode right now and everything seems to be working fine.

**jcgriff2** · 04-08-2009, 10:02 PM

Is system working fine in just safemode - or is normal boot working as well?

Plhs · 04-08-2009, 10:11 PM

I've just booted it up on normal mode, it took a little longer than usual to load up the exe files but it seems to be working now.

This happens on and off a lot now.

**jcgriff2** · 04-08-2009, 10:18 PM

Code:

sfc /scannow

Upon completion re-boot to allow files in use to be repaired.

I think one of your biggest problems here is COMODO - I have seen it cause many BSODs in Vista, but not sure if it is connected here. I would remove it - not by program un-install - see this - http://forums.comodo.com/help_for_v3...-t17220.0.html

Re-boot upon completion. Then reset the Windows Firewall to its default settings -
START | type FirewallSettings.exe into the start search box | click on FirewallSettings.exe above | select the Advanced Tab | click on "Restore Defaults" | Click Apply, OK

Install a/virus product like AVG for now & do scan - http://free.avg.com/download-avg-ant...s-free-edition

COMODO & other 3rd party firewalls interfere with Vista system services and block local ports.

Regards. . .

jcgriff2

.

Plhs · 04-08-2009, 10:43 PM

Sweet! I'm running SFC right now and hopefully I'll be able to finish up the rest of it after work tomorrow and let you know how it goes.

Thanks for the help man, I really appreciate it.

**jcgriff2** · 04-08-2009, 11:47 PM

You're welcome.

I think system performance will improve once COMODO gone.

jcgriff2

.

**jenae** · 04-09-2009, 12:17 AM

Hi, I have seen too many problems caused by comodo to recommend it, still many people swear by it. Most likely there are a few reg keys that have become corrupted, you may need to repair them (there is a more complete repair for Vista.exe problems hopefully you will not need it) if the problem persists. Keep this in mind for later if needed. Copy and paste all below into notepad then in notepad click on "file" then "save as" call it exe.reg and save to desktop to merge into registry double click the saved file, reboot to take effect.. you can do this now if you wish will do no harm.

Code:

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithList]

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\UserChoice]

Plhs · 04-10-2009, 03:07 PM

Thanks a lot jcgriff2, I just wanted to let you know that everything works perfect now that Comodo is gone.

And thank you for the reg file jenae, IE no longer gives me an annoying error when I try to open a new tab. :)

**jcgriff2** · 04-10-2009, 04:29 PM

Great news!

Thank you for posting back with update.

jcgriff2

.

04-08-2009, 08:59 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Programs aren't opening on start up! Which programs are not opening? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-08-2009, 09:47 PM	#4 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Programs aren't opening on start up! When you click on exe file - what happens? Boot into safemode & see if same problem. Tap F8 key during boot-up. __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-08-2009, 10:00 PM	#5 (permalink)
Plhs Registered User Join Date: Apr 2009 Posts: 6 OS: Windodows Vista - Service Pack 1	Re: Programs aren't opening on start up! When I click the exe files the mouse just displays a busy sign for a second and that's all that happens. I've just booted the computer on safe mode right now and everything seems to be working fine.

04-08-2009, 10:02 PM	#6 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Programs aren't opening on start up! Is system working fine in just safemode - or is normal boot working as well? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-08-2009, 10:11 PM	#7 (permalink)
Plhs Registered User Join Date: Apr 2009 Posts: 6 OS: Windodows Vista - Service Pack 1	Re: Programs aren't opening on start up! I've just booted it up on normal mode, it took a little longer than usual to load up the exe files but it seems to be working now. This happens on and off a lot now.

04-08-2009, 10:18 PM	#8 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Programs aren't opening on start up! Run Vista SFC - system file checker/ repair utility - START \| type cmd.exe into the start search box \| right-click on cmd.exe \| select run as Administrator \| the black command prompt ("DOS") screen will appear \| type the following: Code: sfc /scannow Upon completion re-boot to allow files in use to be repaired. I think one of your biggest problems here is COMODO - I have seen it cause many BSODs in Vista, but not sure if it is connected here. I would remove it - not by program un-install - see this - http://forums.comodo.com/help_for_v3...-t17220.0.html Re-boot upon completion. Then reset the Windows Firewall to its default settings - START \| type FirewallSettings.exe into the start search box \| click on FirewallSettings.exe above \| select the Advanced Tab \| click on "Restore Defaults" \| Click Apply, OK Install a/virus product like AVG for now & do scan - http://free.avg.com/download-avg-ant...s-free-edition COMODO & other 3rd party firewalls interfere with Vista system services and block local ports. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-08-2009, 10:43 PM	#9 (permalink)
Plhs Registered User Join Date: Apr 2009 Posts: 6 OS: Windodows Vista - Service Pack 1	Re: Programs aren't opening on start up! Sweet! I'm running SFC right now and hopefully I'll be able to finish up the rest of it after work tomorrow and let you know how it goes. Thanks for the help man, I really appreciate it.

04-08-2009, 11:47 PM	#10 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Programs aren't opening on start up! You're welcome. I think system performance will improve once COMODO gone. jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-09-2009, 12:17 AM	#11 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,308 OS: XP & Vista	Re: Programs aren't opening on start up! Hi, I have seen too many problems caused by comodo to recommend it, still many people swear by it. Most likely there are a few reg keys that have become corrupted, you may need to repair them (there is a more complete repair for Vista.exe problems hopefully you will not need it) if the problem persists. Keep this in mind for later if needed. Copy and paste all below into notepad then in notepad click on "file" then "save as" call it exe.reg and save to desktop to merge into registry double click the saved file, reboot to take effect.. you can do this now if you wish will do no harm. Code: Windows Registry Editor Version 5.00 [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithList] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\UserChoice] __________________

04-10-2009, 03:07 PM	#12 (permalink)
Plhs Registered User Join Date: Apr 2009 Posts: 6 OS: Windodows Vista - Service Pack 1	Re: Programs aren't opening on start up! Thanks a lot jcgriff2, I just wanted to let you know that everything works perfect now that Comodo is gone. And thank you for the reg file jenae, IE no longer gives me an annoying error when I try to open a new tab. :)

04-10-2009, 04:29 PM	#13 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Programs aren't opening on start up! Great news! Thank you for posting back with update. jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !