Online payments

terrymann · 04-07-2009, 11:43 PM

I am unable to make any online payments.I can get as far as putting items in a basket but am then not able to access the checkout.I can also not pay things like credit card bill with my debit card.Anything to do with making a payment seems to be blocked.Any ideas?

~~onlinesupport~~ · 04-08-2009, 01:39 AM

Check you window firewall on or off it shod bee on , update you anti virus and
before web adders use "https:\\"

**l_b_rex** · 04-09-2009, 01:18 PM

Can you access any secure sites? Can you get in to your bank account online? or web-based email?

Zappaboss · 04-09-2009, 02:24 PM

Sounds as if something may have changed in your secure socket layer. Check here. In your Menu Bar click Tools/Internet Options/Advanced tab, scroll down and under Security section (with the yellow padlock) you will see 3 check boxes...Use SSL 2.0, Use SSl 3.0 and Use TLS 1.0 these boxes should be checked..

**l_b_rex** · 04-10-2009, 08:29 AM

If it happens on other sites that are NOT secure as well, then it could be a winsock problem fixable by:

start-> type cmd in the start search box, right click cmd above it in the list -> select run as administrator.

In the black box type: netsh winsock reset
Press enter, it should say something was successful.
Now reboot.

terrymann · 04-10-2009, 11:01 AM

Thank you for your help.I have tried all suggestions without success.l_b_rex's suggestion that I type netsh winsock reset in the black box resulted in the comment 'The requested operation requires elevation' What does this mean?Thanks to all

04-07-2009, 11:43 PM	#1 (permalink)
terrymann Registered User Join Date: Apr 2009 Posts: 2 OS: Vista	Online payments I am unable to make any online payments.I can get as far as putting items in a basket but am then not able to access the checkout.I can also not pay things like credit card bill with my debit card.Anything to do with making a payment seems to be blocked.Any ideas?

04-08-2009, 01:39 AM	#2 (permalink)
~~onlinesupport~~ Troubled Join Date: Mar 2009 Location: U.S Posts: 92 OS: xp,vists	Re: Online payments Check you window firewall on or off it shod bee on , update you anti virus and before web adders use "https:\\"

04-09-2009, 01:18 PM	#3 (permalink)
l_b_rex The almighty Dr.Tran! Join Date: Jun 2007 Posts: 1,105 OS: Vista Home Premium 32 bit	Re: Online payments Can you access any secure sites? Can you get in to your bank account online? or web-based email? __________________ If my avatar piques your interest, go to google and search Dr.Tran video and have a look.

04-09-2009, 02:24 PM	#4 (permalink)
Zappaboss Registered User Join Date: Nov 2007 Location: Cleveland, Ohio Posts: 243 OS: Vista Home Basic SP2	Re: Online payments Sounds as if something may have changed in your secure socket layer. Check here. In your Menu Bar click Tools/Internet Options/Advanced tab, scroll down and under Security section (with the yellow padlock) you will see 3 check boxes...Use SSL 2.0, Use SSl 3.0 and Use TLS 1.0 these boxes should be checked..

04-10-2009, 08:29 AM	#5 (permalink)
l_b_rex The almighty Dr.Tran! Join Date: Jun 2007 Posts: 1,105 OS: Vista Home Premium 32 bit	Re: Online payments If it happens on other sites that are NOT secure as well, then it could be a winsock problem fixable by: start-> type cmd in the start search box, right click cmd above it in the list -> select run as administrator. In the black box type: netsh winsock reset Press enter, it should say something was successful. Now reboot. __________________ If my avatar piques your interest, go to google and search Dr.Tran video and have a look.

04-10-2009, 11:01 AM	#6 (permalink)
terrymann Registered User Join Date: Apr 2009 Posts: 2 OS: Vista	Re: Online payments Thank you for your help.I have tried all suggestions without success.l_b_rex's suggestion that I type netsh winsock reset in the black box resulted in the comment 'The requested operation requires elevation' What does this mean?Thanks to all