Not responding

Hopkins1729 · 04-01-2009, 07:44 AM

My laptop wont let me do anything, to the point where whatever I try to do after starting it up, even if I right click on a desktop item, it stops responding, waits about half hour, turns it self off, restarts and then repeats the not responding thing untill I wait for it to restart again or turn it off myself.

When it stops responding it wont let me go into task manager or anything like that. The screen pratically freezes.

Any help would be much appreciated.

Here is my story:
Symptoms: Regardless of users actions; (1) opening or using an
application or (2) if the system sits idle, after approximately 1 to 4
minutes the system will become
Unresponsive and any windows that were currently opened will have “Not
Responding” across the menu bar. The mouse pointer icon will get the
whirling load icon, although the mouse “may” (not always the case),
continue to move, any attempt to open Task Manager to shutdown processes
or log off end in failure due to non-responsiveness. At this point the
mouse will generally stop functioning as well.

From this point, one of two things may happen:

(1) The machine will freeze in its current state or (2) The screen will
go black and display the following message:
Error Box titled: Login process has failed to create the security
options dialog - with a dialog message of: Failure - Security Options

In either case, any normal standard attempt to shut down the machine
gracefully is not possible and a hard shut down is required to get the
machine to respond to user input.

Due to the non-graceful shut down, check disk will usually run
(although not all the time) and repair or fix any issues caused by the
shut down.

At this point, attempting to logon again only repeats the above
scenario above 100% of the time.

joeten · 04-01-2009, 03:37 PM

hi you might try here http://www.vistax64.com/tutorials/10...-sequence.html for a solution possibly 6 or 8 ?

**jenae** · 04-02-2009, 02:13 AM

Hi, the first thing to do is remove the battery and reboot without it (mains only). Then turn off, replace the battery and reboot again. This time go into safe mode and go to start all programs accessories and right click on "command prompt" select "run as administrator" at the prompt type:-

Code:

net localgroup Administrators /add localservice
press enter then type:
exit
press enter and restart your computer

Let us know how you got on.

Hopkins1729 · 04-02-2009, 04:35 AM

Hey thanks for the advice. However all 3 options did not work.

Any other ideas?

Thanks.

04-01-2009, 07:44 AM	#1 (permalink)
Hopkins1729 Registered User Join Date: Apr 2009 Posts: 2 OS: Vista	My laptop wont let me do anything, to the point where whatever I try to do after starting it up, even if I right click on a desktop item, it stops responding, waits about half hour, turns it self off, restarts and then repeats the not responding thing untill I wait for it to restart again or turn it off myself. When it stops responding it wont let me go into task manager or anything like that. The screen pratically freezes. Any help would be much appreciated. Here is my story: Symptoms: Regardless of users actions; (1) opening or using an application or (2) if the system sits idle, after approximately 1 to 4 minutes the system will become Unresponsive and any windows that were currently opened will have “Not Responding” across the menu bar. The mouse pointer icon will get the whirling load icon, although the mouse “may” (not always the case), continue to move, any attempt to open Task Manager to shutdown processes or log off end in failure due to non-responsiveness. At this point the mouse will generally stop functioning as well. From this point, one of two things may happen: (1) The machine will freeze in its current state or (2) The screen will go black and display the following message: Error Box titled: Login process has failed to create the security options dialog - with a dialog message of: Failure - Security Options In either case, any normal standard attempt to shut down the machine gracefully is not possible and a hard shut down is required to get the machine to respond to user input. Due to the non-graceful shut down, check disk will usually run (although not all the time) and repair or fix any issues caused by the shut down. At this point, attempting to logon again only repeats the above scenario above 100% of the time. Last edited by dai; 04-01-2009 at 11:41 AM.

04-01-2009, 03:37 PM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,162 OS: vista	Re: Not responding hi you might try here http://www.vistax64.com/tutorials/10...-sequence.html for a solution possibly 6 or 8 ?

04-02-2009, 02:13 AM	#3 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,306 OS: XP & Vista	Re: Not responding Hi, the first thing to do is remove the battery and reboot without it (mains only). Then turn off, replace the battery and reboot again. This time go into safe mode and go to start all programs accessories and right click on "command prompt" select "run as administrator" at the prompt type:- Code: net localgroup Administrators /add localservice press enter then type: exit press enter and restart your computer Let us know how you got on. __________________

04-02-2009, 04:35 AM	#4 (permalink)
Hopkins1729 Registered User Join Date: Apr 2009 Posts: 2 OS: Vista	Re: Not responding Hey thanks for the advice. However all 3 options did not work. Any other ideas? Thanks.