[SOLVED] Vista 64 bit Ultimate Hangs all the time.

RickD43 · 03-20-2009, 04:05 PM

Hi,

Having issues with Vista on my laptop, I get between 2 and 10 crashes a day. Everything just locks up and the only way out is a hard boot. Its a brand new laptop:

Intel Core2 Duo T8300 2.4Ghz
NVidea GeForce 8600M GS
FUJITSU MHZ2320BJ G1 ATA Device (298 GB, IDE)
4GB Corsair RAM

I have looked at older posts and have run Verify. I have attached the minidump.

Can somebody please help as this is driving me nuts and am seriously considering spending another £100 or so to go back to 32 bit but really don't want to. If you need any more info, please let me know.

RickD43 · 03-20-2009, 07:39 PM

Some extra info. Since running verify, I am now getting BSODs.

I have also installed SpeedFan and it seems that everything is running a bit warm, the GPU is at 82C!
My other readings are:

HD0: 45C
Temp1: 58C
Temp2: 54C
Core0: 45C
Core1: 45C

I am unsure what motherboard I have and not sure how to find out.

EDIT: PC Wizard says the board is Intel SANTA ROSA CRB

**jcgriff2** · 03-20-2009, 10:52 PM

Hi Rick -

The bugcheck on the Vista verifier-enabled mini dump -

0xc1 (0x9801d870e10, 0x9801d870d5b, 0x8701f0, 0x23). probable cause = memory corruption, although nt (NT Kernel) was listed in the stack text.

0xc1 = SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION and means that a driver wrote to an invalid section of the special pool. The 4th parm 0x23 tells us that the driver freed memory, but nearby bytes within the same page are corrupted.

Unfortunately, the driver verifier did not flag a 3rd party driver, but I found it interesting that sidebar.exe was listed as the process running at the time of the crash. What gadgets do you have in Sidebar? I'm looking for any gadgets that you may have installed that are not found in the Vista default gadget screen.

In the event that a gadget in Sidebar is the culprit here, download and SAVE SysInternals AutoRuns (from Microsoft TechNet) to your desktop. RIGHT-click on AutoRuns icon and select Run as Administrator. Let it scan for a few moments (status on bottom-left of screen) then click on the Sidebar tab. Un-check every gadget. Doing so simply prevents them from running and does not delete them. You can re-check them at any time to re-activate them.

AutoRuns - from Live SysInternals site - http://live.sysinternals.com/autoruns.exe

Were there any other bugchecks besides 0xc1?

I noticed the driver netr28x.sys, timestamp Tue Nov 20 22:18:59 2007 present in your system. A recent thread from the MSMVP AumHa forum indicates this driver may be unsigned. As you probably know all drivers in x64 must be signed. I don't know this to be the case here, but thought I would pass the info along. Here is the referenced post from that thread -

http://forum.aumha.org/viewtopic.php...c990f4#p209632

To check for yourself, run the DirectX Diagnostic Tool and look under Audio.
START | dxdiag | look at bottom of DxDiag viewer - click on x64 dxdiag | save all as text file | review the resulting text file as is shown in the AumHa thread.

Regards. . .

jcgriff2

.

EDIT: I also noticed you have VMWare installed. This may also be problematic. Any BSODs prior to VM being installed?

.

Code:



Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\!!_Kernel_Dumps\RickD43_Vista_03-21-09_jcgriff2__\Mini032009-01.dmp]


Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Machine Name:
Kernel base = 0xfffff800`0221b000 PsLoadedModuleList = 0xfffff800`023e0db0
Debug session time: Fri Mar 20 17:00:00.272 2009 (GMT-4)
System Uptime: 0 days 0:49:34.360
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {fffff9801d870e10, fffff9801d870d5b, 8701f0, 23}

Probably caused by : memory_corruption ( nt!MmFreeSpecialPool+3fa )

Followup: MachineOwner
---------

1: kd> !analyze -v;r;
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption.  Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: fffff9801d870e10, address trying to free
Arg2: fffff9801d870d5b, address where bits are corrupted
Arg3: 00000000008701f0, (reserved)
Arg4: 0000000000000023, caller is freeing an address where nearby bytes within the same page have been corrupted

Debugging Details:
------------------


BUGCHECK_STR:  0xC1_23

SPECIAL_POOL_CORRUPTION_TYPE:  23

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  sidebar.exe

CURRENT_IRQL:  1

IRP_ADDRESS:  ffffffffffffff88

LAST_CONTROL_TRANSFER:  from fffff800023178ea to fffff80002270350

STACK_TEXT:  
fffffa60`07f13728 fffff800`023178ea : 00000000`000000c1 fffff980`1d870e10 fffff980`1d870d5b 00000000`008701f0 : nt!KeBugCheckEx
fffffa60`07f13730 fffff800`0234fdd7 : fffff800`0221b000 00000000`20707249 00000000`018f6770 fffff800`02298510 : nt!MmFreeSpecialPool+0x3fa
fffffa60`07f13870 fffff800`0267c3c0 : fffff980`1d870e10 fffff980`1d870e88 fffffa80`08a997e0 fffffa80`08ba7f20 : nt!ExFreePool+0x271
fffffa60`07f13920 fffff800`02298924 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`0227356f : nt!IovFreeIrpPrivate+0x70
fffffa60`07f13960 fffff800`0229a392 : 00000000`00000000 fffffa80`08bec060 00000000`00000000 00000000`00000000 : nt!IopCompleteRequest+0x414
fffffa60`07f13a20 fffff800`02276121 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1e2
fffffa60`07f13ac0 fffff800`0227776a : fffffa80`00000000 fffff800`00000008 00000000`00000001 00000000`0000056c : nt!KiSwapThread+0x491
fffffa60`07f13b30 fffff800`024e9f08 : 00000000`00000092 fffff800`00000006 00000000`00000001 00000000`00012001 : nt!KeWaitForSingleObject+0x2da
fffffa60`07f13bc0 fffff800`0226fdf3 : fffffa80`08bec060 00000000`0000056c fffffa60`07f13bf8 fffffa80`07d95e60 : nt!NtWaitForSingleObject+0x98
fffffa60`07f13c20 00000000`778e5aba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`05a4ee18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x778e5aba


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MmFreeSpecialPool+3fa
fffff800`023178ea cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MmFreeSpecialPool+3fa

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  48d1ba35

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xC1_23_VRF_nt!MmFreeSpecialPool+3fa

BUCKET_ID:  X64_0xC1_23_VRF_nt!MmFreeSpecialPool+3fa

Followup: MachineOwner
---------

rax=fffff9801d870d5c rbx=0000000000000001 rcx=00000000000000c1
rdx=fffff9801d870e10 rsi=fffff9801d870000 rdi=fffff9801d870e10
rip=fffff80002270350 rsp=fffffa6007f13728 rbp=fffffa6007f13760
 r8=fffff9801d870d5b  r9=00000000008701f0 r10=0000000000000000
r11=0000000000000000 r12=fffff6fcc00ec380 r13=0000000000000002
r14=00000000000001f0 r15=0000000000001000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000202
nt!KeBugCheckEx:
fffff800`02270350 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffffa60`07f13730=00000000000000c1
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffffa60`07f13728 fffff800`023178ea : 00000000`000000c1 fffff980`1d870e10 fffff980`1d870d5b 00000000`008701f0 : nt!KeBugCheckEx
fffffa60`07f13730 fffff800`0234fdd7 : fffff800`0221b000 00000000`20707249 00000000`018f6770 fffff800`02298510 : nt!MmFreeSpecialPool+0x3fa
fffffa60`07f13870 fffff800`0267c3c0 : fffff980`1d870e10 fffff980`1d870e88 fffffa80`08a997e0 fffffa80`08ba7f20 : nt!ExFreePool+0x271
fffffa60`07f13920 fffff800`02298924 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`0227356f : nt!IovFreeIrpPrivate+0x70
fffffa60`07f13960 fffff800`0229a392 : 00000000`00000000 fffffa80`08bec060 00000000`00000000 00000000`00000000 : nt!IopCompleteRequest+0x414
fffffa60`07f13a20 fffff800`02276121 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1e2
fffffa60`07f13ac0 fffff800`0227776a : fffffa80`00000000 fffff800`00000008 00000000`00000001 00000000`0000056c : nt!KiSwapThread+0x491
fffffa60`07f13b30 fffff800`024e9f08 : 00000000`00000092 fffff800`00000006 00000000`00000001 00000000`00012001 : nt!KeWaitForSingleObject+0x2da
fffffa60`07f13bc0 fffff800`0226fdf3 : fffffa80`08bec060 00000000`0000056c fffffa60`07f13bf8 fffffa80`07d95e60 : nt!NtWaitForSingleObject+0x98
fffffa60`07f13c20 00000000`778e5aba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffffa60`07f13c20)
00000000`05a4ee18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x778e5aba
start             end                 module name
fffff800`0221b000 fffff800`02733000   nt       ntkrnlmp.exe Wed Sep 17 22:17:25 2008 (48D1BA35)
fffff800`02733000 fffff800`02779000   hal      hal.dll      Sat Jan 19 02:55:25 2008 (4791ACED)
fffff960`00040000 fffff960`002f1000   win32k   win32k.sys   Sun Feb 08 22:30:51 2009 (498FA36B)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00610000 fffff960`00621000   cdd      cdd.dll      Fri Aug 01 23:40:21 2008 (4893D725)
fffff960`008a0000 fffff960`00901000   ATMFD    ATMFD.DLL    Sat Jan 19 01:08:00 2008 (479193C0)
fffffa60`0060c000 fffffa60`00616000   kdcom    kdcom.dll    Sat Jan 19 02:58:25 2008 (4791ADA1)
fffffa60`00616000 fffffa60`00643000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Jan 19 02:56:17 2008 (4791AD21)
fffffa60`00643000 fffffa60`00657000   PSHED    PSHED.dll    Sat Jan 19 02:58:13 2008 (4791AD95)
fffffa60`00657000 fffffa60`006b4000   CLFS     CLFS.SYS     Sat Jan 19 00:53:58 2008 (47919076)
fffffa60`006b4000 fffffa60`00766000   CI       CI.dll       Fri Feb 22 00:20:54 2008 (47BE5BB6)
fffffa60`00766000 fffffa60`007cc000   volmgrx  volmgrx.sys  Sat Jan 19 01:29:45 2008 (479198D9)
fffffa60`007cc000 fffffa60`007f0000   ataport  ataport.SYS  Sat Jan 19 01:28:52 2008 (479198A4)
fffffa60`00800000 fffffa60`0080a000   msahci   msahci.sys   Sat Jan 19 01:28:58 2008 (479198AA)
fffffa60`0080e000 fffffa60`008e8000   Wdf01000 Wdf01000.sys Sat Jan 19 01:33:27 2008 (479199B7)
fffffa60`008e8000 fffffa60`008f6000   WDFLDR   WDFLDR.SYS   Sat Jan 19 01:32:33 2008 (47919981)
fffffa60`008f6000 fffffa60`0094c000   acpi     acpi.sys     Sat Jan 19 01:02:45 2008 (47919285)
fffffa60`0094c000 fffffa60`00955000   WMILIB   WMILIB.SYS   Sat Jan 19 01:33:45 2008 (479199C9)
fffffa60`00955000 fffffa60`0095f000   msisadrv msisadrv.sys Sat Jan 19 01:02:50 2008 (4791928A)
fffffa60`0095f000 fffffa60`0098f000   pci      pci.sys      Sat Jan 19 01:02:57 2008 (47919291)
fffffa60`0098f000 fffffa60`009a4000   partmgr  partmgr.sys  Sat Jan 19 01:29:14 2008 (479198BA)
fffffa60`009a4000 fffffa60`009a7400   compbatt compbatt.sys Sat Jan 19 01:02:42 2008 (47919282)
fffffa60`009a8000 fffffa60`009b4000   BATTC    BATTC.SYS    Sat Jan 19 01:02:38 2008 (4791927E)
fffffa60`009b4000 fffffa60`009c8000   volmgr   volmgr.sys   Sat Jan 19 01:29:12 2008 (479198B8)
fffffa60`009c8000 fffffa60`009d0000   intelide intelide.sys Sat Jan 19 01:28:56 2008 (479198A8)
fffffa60`009d0000 fffffa60`009e0000   PCIIDEX  PCIIDEX.SYS  Sat Jan 19 01:28:53 2008 (479198A5)
fffffa60`009e0000 fffffa60`009f3000   mountmgr mountmgr.sys Sat Jan 19 01:28:01 2008 (47919871)
fffffa60`009f3000 fffffa60`009fb000   atapi    atapi.sys    Sat Jan 19 01:28:49 2008 (479198A1)
fffffa60`00a0d000 fffffa60`00a53000   fltmgr   fltmgr.sys   Sat Jan 19 00:54:10 2008 (47919082)
fffffa60`00a53000 fffffa60`00a67000   fileinfo fileinfo.sys Sat Jan 19 01:05:23 2008 (47919323)
fffffa60`00a67000 fffffa60`00aec000   ksecdd   ksecdd.sys   Sat Jan 19 01:16:38 2008 (479195C6)
fffffa60`00aec000 fffffa60`00b3c000   msrpc    msrpc.sys    Sat Jan 19 01:27:01 2008 (47919835)
fffffa60`00b3c000 fffffa60`00b94000   NETIO    NETIO.SYS    Sat Jan 19 01:37:27 2008 (47919AA7)
fffffa60`00b94000 fffffa60`00b9e000   crcdisk  crcdisk.sys  Sat Jan 19 01:30:12 2008 (479198F4)
fffffa60`00bd5000 fffffa60`00be1000   tunnel   tunnel.sys   Sat Jan 19 01:36:44 2008 (47919A7C)
fffffa60`00be1000 fffffa60`00bf4000   intelppm intelppm.sys Sat Jan 19 00:52:45 2008 (4791902D)
fffffa60`00c08000 fffffa60`00dcb000   ndis     ndis.sys     Sat Jan 19 01:37:13 2008 (47919A99)
fffffa60`00dcb000 fffffa60`00df7000   CLASSPNP CLASSPNP.SYS Sat Jan 19 01:28:53 2008 (479198A5)
fffffa60`00e02000 fffffa60`00f76000   tcpip    tcpip.sys    Sat Apr 26 02:33:23 2008 (4812CCB3)
fffffa60`00f76000 fffffa60`00fa2000   fwpkclnt fwpkclnt.sys Sat Jan 19 01:36:43 2008 (47919A7B)
fffffa60`00fa2000 fffffa60`00fce000   ecache   ecache.sys   Sat Jan 19 01:30:39 2008 (4791990F)
fffffa60`00fce000 fffffa60`00ff7000   fvevol   fvevol.sys   Sat Jan 19 00:52:29 2008 (4791901D)
fffffa60`01001000 fffffa60`01185000   Ntfs     Ntfs.sys     Sat Jan 19 00:55:29 2008 (479190D1)
fffffa60`01185000 fffffa60`011c9000   volsnap  volsnap.sys  Sat Jan 19 01:29:47 2008 (479198DB)
fffffa60`011c9000 fffffa60`011d1000   spldr    spldr.sys    Thu Jun 21 20:57:56 2007 (467B1E94)
fffffa60`011d1000 fffffa60`011e3000   mup      mup.sys      Sat Jan 19 00:54:18 2008 (4791908A)
fffffa60`011e3000 fffffa60`011f7000   disk     disk.sys     Sat Jan 19 01:29:02 2008 (479198AE)
fffffa60`011f7000 fffffa60`01200000   tunmp    tunmp.sys    Sat Jan 19 01:36:30 2008 (47919A6E)
fffffa60`02000000 fffffa60`02938f80   nvlddmkm nvlddmkm.sys Fri Jan 30 13:35:07 2009 (4983485B)
fffffa60`02939000 fffffa60`0294f000   i8042prt i8042prt.sys Sat Jan 19 01:28:08 2008 (47919878)
fffffa60`0294f000 fffffa60`02959000   VMkbd    VMkbd.sys    Wed May 02 00:52:22 2007 (46381906)
fffffa60`02959000 fffffa60`029a8000   SynTP    SynTP.sys    Fri Jan 05 19:48:00 2007 (459EF1C0)
fffffa60`029a8000 fffffa60`029b4000   mouclass mouclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`029b4000 fffffa60`029d0000   cdrom    cdrom.sys    Sat Jan 19 01:29:04 2008 (479198B0)
fffffa60`029d0000 fffffa60`029e2000   termdd   termdd.sys   Sat Jan 19 01:42:03 2008 (47919BBB)
fffffa60`02a0f000 fffffa60`02a47000   msiscsi  msiscsi.sys  Sat Jan 19 01:30:31 2008 (47919907)
fffffa60`02a47000 fffffa60`02aa4000   storport storport.sys Sat Jan 19 01:29:09 2008 (479198B5)
fffffa60`02aa4000 fffffa60`02ab1000   TDI      TDI.SYS      Sat Jan 19 01:38:11 2008 (47919AD3)
fffffa60`02ab1000 fffffa60`02ad4000   rasl2tp  rasl2tp.sys  Sat Jan 19 01:37:33 2008 (47919AAD)
fffffa60`02ad4000 fffffa60`02ae0000   ndistapi ndistapi.sys Sat Jan 19 01:37:22 2008 (47919AA2)
fffffa60`02ae0000 fffffa60`02b11000   ndiswan  ndiswan.sys  Sat Jan 19 01:37:33 2008 (47919AAD)
fffffa60`02b11000 fffffa60`02b21000   raspppoe raspppoe.sys Sat Jan 19 01:37:30 2008 (47919AAA)
fffffa60`02b21000 fffffa60`02b3f000   raspptp  raspptp.sys  Sat Jan 19 01:37:34 2008 (47919AAE)
fffffa60`02b3f000 fffffa60`02b57000   rassstp  rassstp.sys  Sat Jan 19 01:37:42 2008 (47919AB6)
fffffa60`02b57000 fffffa60`02bf1000   rdpdr    rdpdr.sys    Sat Jan 19 01:43:38 2008 (47919C1A)
fffffa60`02bf1000 fffffa60`02bf2480   swenum   swenum.sys   Thu Nov 02 05:37:33 2006 (4549BC5D)
fffffa60`02c00000 fffffa60`02c04580   CmBatt   CmBatt.sys   Sat Jan 19 01:02:42 2008 (47919282)
fffffa60`02c06000 fffffa60`02ce5000   dxgkrnl  dxgkrnl.sys  Fri Aug 01 21:19:59 2008 (4893B63F)
fffffa60`02ce5000 fffffa60`02cf4000   watchdog watchdog.sys Sat Jan 19 01:07:23 2008 (4791939B)
fffffa60`02cf4000 fffffa60`02d00000   usbuhci  usbuhci.sys  Sat Jan 19 01:33:56 2008 (479199D4)
fffffa60`02d00000 fffffa60`02d46000   USBPORT  USBPORT.SYS  Sat Jan 19 01:34:00 2008 (479199D8)
fffffa60`02d46000 fffffa60`02d57000   usbehci  usbehci.sys  Sat Jan 19 01:33:57 2008 (479199D5)
fffffa60`02d57000 fffffa60`02d6a000   HDAudBus HDAudBus.sys Tue Nov 27 18:24:06 2007 (474CA716)
fffffa60`02d6a000 fffffa60`02dd2000   netr28x  netr28x.sys  Tue Nov 20 22:18:59 2007 (4743A3A3)
fffffa60`02dd2000 fffffa60`02dee000   Rtlh64   Rtlh64.sys   Mon Mar 05 08:29:43 2007 (45EC1B47)
fffffa60`02dee000 fffffa60`02dfc000   kbdclass kbdclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`02dfc000 fffffa60`02dfde00   USBD     USBD.SYS     Sat Jan 19 01:33:53 2008 (479199D1)
fffffa60`02e07000 fffffa60`02e3b000   ks       ks.sys       Sat Jan 19 01:28:24 2008 (47919888)
fffffa60`02e3b000 fffffa60`02e46000   mssmbios mssmbios.sys Sat Jan 19 01:02:54 2008 (4791928E)
fffffa60`02e46000 fffffa60`02e56000   umbus    umbus.sys    Sat Jan 19 01:34:16 2008 (479199E8)
fffffa60`02e56000 fffffa60`02e5e000   vmnetadapter vmnetadapter.sys Fri Mar 16 06:07:20 2007 (45FA6C58)
fffffa60`02e5e000 fffffa60`02e68000   VMNET    VMNET.SYS    Fri Mar 16 06:06:46 2007 (45FA6C36)
fffffa60`02e68000 fffffa60`02eaf000   usbhub   usbhub.sys   Sat Jan 19 01:34:13 2008 (479199E5)
fffffa60`02eaf000 fffffa60`02ec3000   NDProxy  NDProxy.SYS  Sat Jan 19 01:37:26 2008 (47919AA6)
fffffa60`02ec3000 fffffa60`02f0c000   HdAudio  HdAudio.sys  Wed Nov 01 21:48:10 2006 (45494E5A)
fffffa60`02f0c000 fffffa60`02f47000   portcls  portcls.sys  Sat Jan 19 01:33:58 2008 (479199D6)
fffffa60`02f47000 fffffa60`02f6a000   drmk     drmk.sys     Sat Jan 19 02:20:04 2008 (4791A4A4)
fffffa60`02f6a000 fffffa60`02f6f180   ksthunk  ksthunk.sys  Sat Jan 19 01:28:14 2008 (4791987E)
fffffa60`02f70000 fffffa60`02fc2000   CAXHWAZL CAXHWAZL.sys Wed Oct 15 20:53:42 2008 (48F69096)
fffffa60`02fc2000 fffffa60`02fea000   mrxsmb   mrxsmb.sys   Sat Jan 19 00:55:21 2008 (479190C9)
fffffa60`03e01000 fffffa60`03ecc000   CAX_CNXT CAX_CNXT.sys Wed Oct 15 20:52:22 2008 (48F69046)
fffffa60`03ecc000 fffffa60`03edb000   modem    modem.sys    Sat Jan 19 01:38:17 2008 (47919AD9)
fffffa60`03edb000 fffffa60`03f2c000   RsFx0102 RsFx0102.sys Wed Jul 09 18:45:32 2008 (48753F8C)
fffffa60`03f2c000 fffffa60`03f36000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:53:41 2008 (47919065)
fffffa60`03f36000 fffffa60`03f3f000   Null     Null.SYS     Thu Nov 02 05:37:15 2006 (4549BC4B)
fffffa60`03f49000 fffffa60`03f50b80   HIDPARSE HIDPARSE.SYS Sat Jan 19 01:33:51 2008 (479199CF)
fffffa60`03f51000 fffffa60`03f5f000   vga      vga.sys      Sat Jan 19 01:32:21 2008 (47919975)
fffffa60`03f5f000 fffffa60`03f84000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 01:32:25 2008 (47919979)
fffffa60`03f84000 fffffa60`03f8d000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:42:04 2008 (47919BBC)
fffffa60`03f8d000 fffffa60`03f96000   rdpencdd rdpencdd.sys Sat Jan 19 01:42:03 2008 (47919BBB)
fffffa60`03f96000 fffffa60`03fa1000   Msfs     Msfs.SYS     Sat Jan 19 00:53:55 2008 (47919073)
fffffa60`03fa1000 fffffa60`03fb2000   Npfs     Npfs.SYS     Sat Jan 19 00:53:57 2008 (47919075)
fffffa60`03fb2000 fffffa60`03fbb000   rasacd   rasacd.sys   Sat Jan 19 01:37:30 2008 (47919AAA)
fffffa60`03fbb000 fffffa60`03fd8000   tdx      tdx.sys      Sat Jan 19 01:36:53 2008 (47919A85)
fffffa60`03fd8000 fffffa60`03ffb000   avgtdia  avgtdia.sys  Wed Dec 10 06:51:39 2008 (493FAD4B)
fffffa60`0400c000 fffffa60`04180000   CAX_DPV  CAX_DPV.sys  Wed Oct 15 20:57:45 2008 (48F69189)
fffffa60`04180000 fffffa60`0419b000   smb      smb.sys      Sat Jan 19 01:36:17 2008 (47919A61)
fffffa60`0419b000 fffffa60`041b8000   dfsc     dfsc.sys     Sat Jan 19 00:54:16 2008 (47919088)
fffffa60`041b8000 fffffa60`041d2000   mpsdrv   mpsdrv.sys   Sat Jan 19 01:35:28 2008 (47919A30)
fffffa60`041d2000 fffffa60`041f9000   mrxdav   mrxdav.sys   Sat Jan 19 00:55:28 2008 (479190D0)
fffffa60`04205000 fffffa60`04272000   afd      afd.sys      Sat Jan 19 01:38:15 2008 (47919AD7)
fffffa60`04272000 fffffa60`042b6000   netbt    netbt.sys    Sat Jan 19 01:36:24 2008 (47919A68)
fffffa60`042b6000 fffffa60`042d4000   pacer    pacer.sys    Fri Apr 04 21:55:46 2008 (47F6DC22)
fffffa60`042d4000 fffffa60`042e3000   netbios  netbios.sys  Sat Jan 19 01:36:35 2008 (47919A73)
fffffa60`042e3000 fffffa60`042fe000   wanarp   wanarp.sys   Sat Jan 19 01:37:35 2008 (47919AAF)
fffffa60`042fe000 fffffa60`0434c000   rdbss    rdbss.sys    Sat Jan 19 00:55:09 2008 (479190BD)
fffffa60`0434c000 fffffa60`04358000   nsiproxy nsiproxy.sys Sat Jan 19 01:36:45 2008 (47919A7D)
fffffa60`04358000 fffffa60`04373000   ISODrv64 ISODrv64.sys Fri Nov 24 22:44:22 2006 (4567BC16)
fffffa60`04373000 fffffa60`043e9000   csc      csc.sys      Sat Jan 19 00:55:39 2008 (479190DB)
fffffa60`043e9000 fffffa60`043ef780   avgmfx64 avgmfx64.sys Wed Dec 10 06:49:13 2008 (493FACB9)
fffffa60`043f0000 fffffa60`043fb000   asyncmac asyncmac.sys Sat Jan 19 01:37:27 2008 (47919AA7)
fffffa60`04409000 fffffa60`04474000   avgldx64 avgldx64.sys Tue Jan 13 11:27:10 2009 (496CC0DE)
fffffa60`04474000 fffffa60`04485000   RTSTOR64 RTSTOR64.SYS Fri Jun 15 10:34:20 2007 (4672A36C)
fffffa60`04485000 fffffa60`044b1d80   usbgene  usbgene.sys  Tue Jun 26 01:46:34 2007 (4680A83A)
fffffa60`044b2000 fffffa60`044c2a80   STREAM   STREAM.SYS   Sat Jan 19 01:33:51 2008 (479199CF)
fffffa60`044c3000 fffffa60`044caf00   USBCAMD2 USBCAMD2.SYS Sat Jan 19 01:34:00 2008 (479199D8)
fffffa60`044cb000 fffffa60`04514980   USBGENE0 USBGENE0.SYS Tue Jun 26 23:40:51 2007 (4681DC43)
fffffa60`04515000 fffffa60`04559380   USBGENE1 USBGENE1.SYS Wed Jun 06 00:08:32 2007 (46663340)
fffffa60`0455a000 fffffa60`0457d380   USBGENE2 USBGENE2.SYS Tue Mar 20 01:58:58 2007 (45FF7822)
fffffa60`0457e000 fffffa60`0458c000   crashdmp crashdmp.sys Sat Jan 19 01:28:59 2008 (479198AB)
fffffa60`0458c000 fffffa60`04598000   dump_dumpata dump_dumpata.sys Sat Jan 19 01:28:54 2008 (479198A6)
fffffa60`04598000 fffffa60`045a2000   dump_msahci dump_msahci.sys Sat Jan 19 01:28:58 2008 (479198AA)
fffffa60`045a2000 fffffa60`045b5000   dump_dumpfve dump_dumpfve.sys Sat Jan 19 00:52:25 2008 (47919019)
fffffa60`045b5000 fffffa60`045c1000   Dxapi    Dxapi.sys    Sat Jan 19 01:08:00 2008 (479193C0)
fffffa60`045c1000 fffffa60`045d4000   monitor  monitor.sys  Sat Jan 19 01:32:34 2008 (47919982)
fffffa60`045d4000 fffffa60`045f6000   luafv    luafv.sys    Sat Jan 19 00:59:06 2008 (479191AA)
fffffa60`08605000 fffffa60`0869f000   spsys    spsys.sys    Thu Jun 21 21:02:05 2007 (467B1F8D)
fffffa60`0869f000 fffffa60`086aa000   vmnetbridge vmnetbridge.sys Fri Mar 16 06:06:57 2007 (45FA6C41)
fffffa60`086aa000 fffffa60`086be000   lltdio   lltdio.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`086be000 fffffa60`086f2000   nwifi    nwifi.sys    Mon May 19 22:33:46 2008 (4832388A)
fffffa60`086f2000 fffffa60`086fd000   ndisuio  ndisuio.sys  Sat Jan 19 01:36:29 2008 (47919A6D)
fffffa60`086fd000 fffffa60`08715000   rspndr   rspndr.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`08715000 fffffa60`087b0000   HTTP     HTTP.sys     Sat Jan 19 01:36:22 2008 (47919A66)
fffffa60`087b0000 fffffa60`087d8000   srvnet   srvnet.sys   Sat Jan 19 00:56:38 2008 (47919116)
fffffa60`087d8000 fffffa60`087f6000   bowser   bowser.sys   Sat Jan 19 00:54:51 2008 (479190AB)
fffffa60`08e09000 fffffa60`08e52000   mrxsmb10 mrxsmb10.sys Tue Aug 26 21:26:08 2008 (48B4AD30)
fffffa60`08e52000 fffffa60`08e71000   mrxsmb20 mrxsmb20.sys Sat Jan 19 00:55:19 2008 (479190C7)
fffffa60`08e71000 fffffa60`08ea2000   srv2     srv2.sys     Sat Jan 19 00:56:40 2008 (47919118)
fffffa60`08ea2000 fffffa60`08f36000   srv      srv.sys      Mon Dec 15 22:42:00 2008 (49472388)
fffffa60`08f36000 fffffa60`08f44000   hcmon    hcmon.sys    Wed May 02 00:39:39 2007 (4638160B)
fffffa60`08f44000 fffffa60`08fc0000   vmx86    vmx86.sys    Wed May 02 00:11:10 2007 (46380F5E)
fffffa60`08fd0000 fffffa60`08fd4280   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE)
fffffa60`09a0d000 fffffa60`09ac3000   peauth   peauth.sys   Mon Oct 23 07:57:00 2006 (453CAE0C)
fffffa60`09ac3000 fffffa60`09ace000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffffa60`09ace000 fffffa60`09ad6000   SSPORT   SSPORT.sys   Thu Aug 11 19:07:32 2005 (42FBDA34)
fffffa60`09ad6000 fffffa60`09ae5000   tcpipreg tcpipreg.sys Sat Jan 19 01:37:01 2008 (47919A8D)
fffffa60`09ae5000 fffffa60`09aef000   vmnetuserif vmnetuserif.sys Wed May 02 00:42:30 2007 (463816B6)
fffffa60`09aef000 fffffa60`09af9000   vstor2   vstor2.sys   Fri Mar 23 13:02:01 2007 (46040809)
fffffa60`09af9000 fffffa60`09b03000   vstor2_ws60 vstor2-ws60.sys Mon Apr 09 16:44:21 2007 (461AA5A5)
fffffa60`09b03000 fffffa60`09b0b000   xaudio64 xaudio64.sys Tue Nov 04 14:40:44 2008 (4910A53C)
fffffa60`09b0b000 fffffa60`09b27000   cdfs     cdfs.sys     Sat Jan 19 00:53:45 2008 (47919069)

Unloaded modules:
fffffa60`08fc0000 fffffa60`08fd0000   DgiVecp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`00b9e000 fffffa60`00bac000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`00bac000 fffffa60`00bb8000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`00bb8000 fffffa60`00bc2000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`00bc2000 fffffa60`00bd5000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`03f3f000 fffffa60`03f49000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

RickD43 · 03-21-2009, 08:37 AM

Hi, thanks for the reply. The only non-standard gadget I had was the All CPU Meter. Have turned this off for now, but not long after I turned it off, got another hang.

Run dxdiag, it all came back with no problems.

The only other issue I did see in my problem reports was the following:

Quote:

Problem caused by ACPI BIOS Linkage Driver

This problem was caused by a compatibility issue between this version of Windows and ACPI BIOS Linkage Driver.

My BIOS info from PC Wizard:

Quote:

General Information :
Manufacturer : Phoenix Technologies LTD
Version : R2.01
Date : 01/09/2008 (mm/dd/yyyy)
Address : 0x0 on 1024 KB
DMI Version : 2.4

Characteristics :
Flashable : Yes
Socketed : No

Functionality :
APM : No
ACPI : Yes
ESCD : Yes
PnP : Yes
PCI : Yes
ISA : Yes
AGP : Yes
USB : Yes
PCMCIA : Yes
Smart Battery : No

Boot Information :
Selectable Boot : No
CD-ROM Boot : Yes
PC Card (PCMCIA) Boot : No
I20 Boot : No
LS-120 Boot : No
1394 Boot : No
ATAPI ZIP Boot : No
Network Boot : No

Not sure what to do from here. Got another few minidumps today, have attached.

VMWare has been on my system since day 1, so not sure, but I have disabled all the services (or at least set them to manual). I suppose I could remove it, but I do use it for business purposes as it is very useful. Would you suggest I remove it totally and if so, what can I use to replace it as I really need it (although I guess I do have it on my main home PC [XP still])?

RickD43 · 03-21-2009, 03:27 PM

Right, since I switched the gadget off, it has been OK until just now. I have a different error this time though. THe BSOD said it was BUGCODE_USB_DRIVER and the minidump is attached.

**jcgriff2** · 03-24-2009, 11:07 AM

Hi Rick. . .

I ran the 5 total dumps and found 4 different bugchecks -

Code:


BugCheck FE, {5, fffffa8006c1b1a0, 80862831, fffffa8005879a18}
Probably caused by : usbuhci.sys ( usbuhci!UhciPollAsyncEndpoint+b3 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck C1, {fffff98020316e10, fffff98020316d5b, a501f0, 23}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {fffff80002617630, 2, 8, fffff80002617630}
Probably caused by : SynTP.sys ( SynTP+be6a )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck 50, {fffff6a129aa8d40, 0, fffff80002323321, 5}
Probably caused by : Rtlh64.sys ( Rtlh64+1f97 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck C1, {fffff9801d870e10, fffff9801d870d5b, 8701f0, 23}
Probably caused by : memory_corruption ( nt!MmFreeSpecialPool+3fa )

.

0xa = IRQL_NOT_LESS_OR_EQUAL = kernel-mode driver accessed paged memory when it should not have (IRQL too high)

0xa = invalid memory referenced

0xfe = an error has occurred in a driver; however, the 1st parm 0x5 tells us this is a hardware problem and NOT due to a driver. A piece of hardware has a bad physical address in its structure. What do you have plugged into USB ports?

0xc1 = a driver wrote to invalid area of the special pool. The 4th parm 0x23 tells us that the driver freed memory, but nearby bytes within the same page are corrupted.

How old is this computer? Why do you mention about having to spend "another £100 or so to go back to 32 bit" - you mentioned the system is new. Did it come x64 or x86?

Your Realtek RTL8168/8111 Ethernet needs to be updated. Check if update avail from your manufacturer -

Code:

Rtlh64.sys     Mon Mar 05 08:29:43 2007 (45EC1B47)

Straight from the dump for bugcheck 0xfe -

Code:

Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS 
The host controller is
	using a physical memory address that was not allocated by
	the USBport driver.

What is in the USB port(s)?

These are the non-Microsoft drivers that I found in the dumps that begin with USB -

Code:

usbgene.sys  Tue Jun 26 01:46:34 2007 (4680A83A)
USBGENE0.SYS Tue Jun 26 23:40:51 2007 (4681DC43)
USBGENE1.SYS Wed Jun 06 00:08:32 2007 (46663340)
USBGENE2.SYS Tue Mar 20 01:58:58 2007 (45FF7822)

I believen they belong to GenesysLogic USB2.0 PC Camera. When was this installed?

The problems you are encountering do appear to be hardware related. The 4 different bugchecks tend to confirm this.

Bugcheck summary below; dbug logs attached.

Regards. . .

jcgriff2

.

Bugcheck Summary

Code:

Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Debug session time: Sat Mar 21 17:18:29.996 2009 (GMT-4)
System Uptime: 0 days 7:17:12.391
BugCheck FE, {5, fffffa8006c1b1a0, 80862831, fffffa8005879a18}
Probably caused by : usbuhci.sys ( usbuhci!UhciPollAsyncEndpoint+b3 )
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Debug session time: Sat Mar 21 09:36:31.987 2009 (GMT-4)
System Uptime: 0 days 0:47:03.066
BugCheck C1, {fffff98020316e10, fffff98020316d5b, a501f0, 23}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Debug session time: Fri Mar 20 21:19:06.297 2009 (GMT-4)
System Uptime: 0 days 0:28:46.318
BugCheck A, {fffff80002617630, 2, 8, fffff80002617630}
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : SynTP.sys ( SynTP+be6a )
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Debug session time: Fri Mar 20 20:49:30.752 2009 (GMT-4)
System Uptime: 0 days 3:48:09.015
BugCheck 50, {fffff6a129aa8d40, 0, fffff80002323321, 5}
*** WARNING: Unable to verify timestamp for Rtlh64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtlh64.sys
Probably caused by : Rtlh64.sys ( Rtlh64+1f97 )
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Debug session time: Fri Mar 20 17:00:00.272 2009 (GMT-4)
System Uptime: 0 days 0:49:34.360
BugCheck C1, {fffff9801d870e10, fffff9801d870d5b, 8701f0, 23}
Probably caused by : memory_corruption ( nt!MmFreeSpecialPool+3fa )
PROCESS_NAME:  sidebar.exe

RickD43 · 03-24-2009, 12:25 PM

The laptop is about a month old, which is why I have concerns. I am updating the Ethernet at the moment, thanks for that.

I installed Vista myself as it didn't come with an OS (my choice as wanted to go with 64bit and due to being a small business, I can claim it off my tax that way).

The camera is built in and the drivers that are on the system came on a driver disk. Did have a few issues with it at first, but it seems to be working fine now, I only use it when making calls on skype, although i'm logged into skype most of the time.

The only thing plugged into the usb port was a wireless logitec mouse, maybe its the drivers for that, I will have a look.

Thanks for all the help, It is only crashing once or twice a day at the moment, so am not going as nuts as I was.

Thanks again.

**jcgriff2** · 03-28-2009, 03:18 AM

Hi -

You're welcome.

With the laptop being a month old and having so many problems, have you considered returning it or at least contacting manufacturer for help? Of course, you are welcome here with any question(s) at any time. It is just that you mention using it for small business - and you know what down-time could end up costing, not to mention your time spent on computer problems vs. the business at hand.

I see you are from UK, and I was curious about tax deduction comment. I prepare US 1040, 1120, 1065, as well as State & Local Sales & Use (like VAT) tax returns. In US, I would expense (write off) entire purchase as 179 vs. capitalization & depreciation over useful life. What tax advantage is there for you to purchase Vista OS separate from system itself? Is it a hardware vs. software benefit? Are income and VAT rates different?

1 or 2 crashes a day is 1 or 2 too many. How is system stability now?

If Logitech mouse a problem and it has drivers - get a Plug and Play (PnP) mouse. No drivers to install and it works with both x64 & x86. I have Logitech Laser mouse (cost about USD $60) and can use it on any system.

Regards to you from USA -

JC

.

RickD43 · 04-06-2009, 07:19 AM

Sorry its taken a while to reply, figured it out in the end and sent it back, it was an issue with the motherboard, they changed it quickly and sent it back within a week, so no complaints there as still got my old laptop. Now haven't had one crash since it came back.

In the UK, its is more hassle if you buy a full system as you have to proves its for use by your business, whereas you can buy as many parts as you like and wright them off (we English are odd, but thats not news [must be having so many idiots running our lives]).

Income rates go from 20% on earnings above ~£4.5k up to 40% above ~£40,000. Running a Ltd company, you pay personal tax on earnings, but you get tax off business purchases and expenses, you usually have a partner owning a % of the business and you pay dividend (which are a 10% tax credit). On all earnings (excluding expenses), the company then pays 21% corporation tax.

That is a simplified version at least.. lol

Thanks again.

Rick

**jcgriff2** · 04-06-2009, 09:20 AM

Hi Rick -

Thanks for posting back. Glad to hear system repaired and BSOD free.

Tax structure for your Ltd looks like c-corp here - avg 30% but varies. Corp has 1 time option for subchapter-S election, no retained earnings, NET flows thru to personal & taxed at graduated personal rates (usually 25-35%; other brackets too), but no corp tax. Added benefit - can declare dividends under Sub-S (instead of 100% payroll), which are not subject to payroll taxes. s-election for small corps really.

The deductions on parts are interesting. Here % allocated to business/personal use if applicable & if audited - prove it! Same with auto exp & other. I'm sure the appearance of lower rates here is smokescreen - they'll get it, whether state, local, energy, "sin" taxes, etc... It adds up to about 110% in the end like all !!

Thank you for the tax info. I Hope all goes well. Any other issues, please come back.

Regards. . .

jcgriff2

.

03-20-2009, 07:39 PM	#2 (permalink)
RickD43 Registered User Join Date: Dec 2008 Posts: 13 OS: XP SP2	Re: Vista 64 bit Ultimate Hangs all the time. Some extra info. Since running verify, I am now getting BSODs. I have also installed SpeedFan and it seems that everything is running a bit warm, the GPU is at 82C! My other readings are: HD0: 45C Temp1: 58C Temp2: 54C Core0: 45C Core1: 45C I am unsure what motherboard I have and not sure how to find out. EDIT: PC Wizard says the board is Intel SANTA ROSA CRB Last edited by RickD43; 03-20-2009 at 07:46 PM.

03-24-2009, 12:25 PM	#7 (permalink)
RickD43 Registered User Join Date: Dec 2008 Posts: 13 OS: XP SP2	Re: Vista 64 bit Ultimate Hangs all the time. The laptop is about a month old, which is why I have concerns. I am updating the Ethernet at the moment, thanks for that. I installed Vista myself as it didn't come with an OS (my choice as wanted to go with 64bit and due to being a small business, I can claim it off my tax that way). The camera is built in and the drivers that are on the system came on a driver disk. Did have a few issues with it at first, but it seems to be working fine now, I only use it when making calls on skype, although i'm logged into skype most of the time. The only thing plugged into the usb port was a wireless logitec mouse, maybe its the drivers for that, I will have a look. Thanks for all the help, It is only crashing once or twice a day at the moment, so am not going as nuts as I was. Thanks again.

03-28-2009, 03:18 AM	#8 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,160 OS: Windows 7, Vista Ultimate My System	Re: Vista 64 bit Ultimate Hangs all the time. Hi - You're welcome. With the laptop being a month old and having so many problems, have you considered returning it or at least contacting manufacturer for help? Of course, you are welcome here with any question(s) at any time. It is just that you mention using it for small business - and you know what down-time could end up costing, not to mention your time spent on computer problems vs. the business at hand. I see you are from UK, and I was curious about tax deduction comment. I prepare US 1040, 1120, 1065, as well as State & Local Sales & Use (like VAT) tax returns. In US, I would expense (write off) entire purchase as 179 vs. capitalization & depreciation over useful life. What tax advantage is there for you to purchase Vista OS separate from system itself? Is it a hardware vs. software benefit? Are income and VAT rates different? 1 or 2 crashes a day is 1 or 2 too many. How is system stability now? If Logitech mouse a problem and it has drivers - get a Plug and Play (PnP) mouse. No drivers to install and it works with both x64 & x86. I have Logitech Laser mouse (cost about USD $60) and can use it on any system. Regards to you from USA - JC . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! ! Last edited by jcgriff2; 03-28-2009 at 03:20 AM.

04-06-2009, 07:19 AM	#9 (permalink)
RickD43 Registered User Join Date: Dec 2008 Posts: 13 OS: XP SP2	Re: Vista 64 bit Ultimate Hangs all the time. Sorry its taken a while to reply, figured it out in the end and sent it back, it was an issue with the motherboard, they changed it quickly and sent it back within a week, so no complaints there as still got my old laptop. Now haven't had one crash since it came back. In the UK, its is more hassle if you buy a full system as you have to proves its for use by your business, whereas you can buy as many parts as you like and wright them off (we English are odd, but thats not news [must be having so many idiots running our lives]). Income rates go from 20% on earnings above ~£4.5k up to 40% above ~£40,000. Running a Ltd company, you pay personal tax on earnings, but you get tax off business purchases and expenses, you usually have a partner owning a % of the business and you pay dividend (which are a 10% tax credit). On all earnings (excluding expenses), the company then pays 21% corporation tax. That is a simplified version at least.. lol Thanks again. Rick

04-06-2009, 09:20 AM	#10 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,160 OS: Windows 7, Vista Ultimate My System	Re: Vista 64 bit Ultimate Hangs all the time. Hi Rick - Thanks for posting back. Glad to hear system repaired and BSOD free. Tax structure for your Ltd looks like c-corp here - avg 30% but varies. Corp has 1 time option for subchapter-S election, no retained earnings, NET flows thru to personal & taxed at graduated personal rates (usually 25-35%; other brackets too), but no corp tax. Added benefit - can declare dividends under Sub-S (instead of 100% payroll), which are not subject to payroll taxes. s-election for small corps really. The deductions on parts are interesting. Here % allocated to business/personal use if applicable & if audited - prove it! Same with auto exp & other. I'm sure the appearance of lower rates here is smokescreen - they'll get it, whether state, local, energy, "sin" taxes, etc... It adds up to about 110% in the end like all !! Thank you for the tax info. I Hope all goes well. Any other issues, please come back. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !