Can not connect to the internet on vista

Extremee · 03-20-2009, 01:12 PM

i cant connect to the internet via ethernet and wireless

my spec is intel core 2 duo 2.66ghz, 2GB RAM, Vista home premium OS

if you require any more information please ask

thanks in advance

**jcgriff2** · 03-20-2009, 02:40 PM

Hi -

Go into Device Manager and un-install all Network drivers then re-boot. Vista will re-install the drivers for you.

START | type devmgmt.msc

Regards. . .

jcgriff2

.

Extremee · 03-20-2009, 03:07 PM

Quote:

Originally Posted by jcgriff2

Go into Device Manager and un-install all Network drivers then re-boot. Vista will re-install the drivers for you.

START | type devmgmt.msc

i have tried what you recommended me to do, however the problem still occurs... are there any other alternative ways to solve this problem?

**jenae** · 03-20-2009, 05:09 PM

Hi, I take it you were connected and something happened is this the case? What firewall do you use, have you checked with your ISP? Also when you followed JC's advice were there any yellow ! in device manager. Post back the more you can tell us the better.

**jcgriff2** · 03-20-2009, 07:20 PM

Also - can other computers connect to Internet using wifi or Ethernet?

Extremee · 03-21-2009, 01:22 PM

Firewall which i use is windows, yes there were a yellow ! in device manager.

jcgriff2 - yea, other computers could connect to the internet using wifi on 1 computer and ethernet on the other.

**jcgriff2** · 03-21-2009, 09:28 PM

Is the yellow ! under Network adapters?

Please follow THESE instructions. Attach resulting zip files to next post.

Regards. . .

jcgriff2

.

03-20-2009, 01:12 PM	#1 (permalink)
Extremee Registered User Join Date: Oct 2008 Posts: 14 OS: XP SP3	Can not connect to the internet on vista i cant connect to the internet via ethernet and wireless my spec is intel core 2 duo 2.66ghz, 2GB RAM, Vista home premium OS if you require any more information please ask thanks in advance

03-20-2009, 02:40 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,158 OS: Windows 7, Vista Ultimate My System	Re: Can not connect to the internet on vista Hi - Go into Device Manager and un-install all Network drivers then re-boot. Vista will re-install the drivers for you. START \| type devmgmt.msc Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

03-20-2009, 05:09 PM	#4 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,309 OS: XP & Vista	Re: Can not connect to the internet on vista Hi, I take it you were connected and something happened is this the case? What firewall do you use, have you checked with your ISP? Also when you followed JC's advice were there any yellow ! in device manager. Post back the more you can tell us the better. __________________

03-20-2009, 07:20 PM	#5 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,158 OS: Windows 7, Vista Ultimate My System	Re: Can not connect to the internet on vista Also - can other computers connect to Internet using wifi or Ethernet? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

03-21-2009, 01:22 PM	#6 (permalink)
Extremee Registered User Join Date: Oct 2008 Posts: 14 OS: XP SP3	Re: Can not connect to the internet on vista Firewall which i use is windows, yes there were a yellow ! in device manager. jcgriff2 - yea, other computers could connect to the internet using wifi on 1 computer and ethernet on the other.

03-21-2009, 09:28 PM	#7 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,158 OS: Windows 7, Vista Ultimate My System	Re: Can not connect to the internet on vista Is the yellow ! under Network adapters? Please follow THESE instructions. Attach resulting zip files to next post. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !