[SOLVED] Cannot run Windows Update

247earnings · 03-20-2009, 08:33 AM

I am using Vista Home Premium. Recently I discovered I cannot run Windows or Security Updates. Windows Update or any file similar is not listed in the Services Menu. I have BITS. I even downloaded and installed Windows Update from MS, After it finished installing, it still was not listed in the Services Menu. I have visited numerous forums and tried a variety of solutions. So far, nothing has worked. One user thinks my system has been hijacked. I really don't know what that means but thought I would mention it.

Any ideas?

joeten · 03-20-2009, 11:00 AM

hi and welcome re hijacked your system could be infected by some type of malware trojan or virus try running you anti virus and malware programs you can also look here Microsoft Tun Miniport Adapter cannot start here http://support.microsoft.com/ph/6527 and also here http://support.microsoft.com/kb/822798 and see if it is any help

247earnings · 03-21-2009, 12:26 PM

I have ran every antivirus and trojan program I can think of. I also ran Microsoft's subinacl.msi. It examined every file on my system (16 million) and did not find any problems. I also installed Windows Update Agent but it is not showing up in the Services menu. I am really stumped. I appreciate your input but I couldn't find any help in the references provided.

**jenae** · 03-21-2009, 03:25 PM

Hi copy and paste all below in the code box into notepad then in notepad select "file" then "save as" in the save box call it Update.reg and save to desktop open desktop and double click to merge into registry Reboot to take effect, this will add windows update to services.

Code:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]
"DelayedAutoStart"=dword:00000001
"Start"=dword:00000002

Although you would do well to find out what caused this, a visit to our security forum.

247earnings · 03-22-2009, 02:45 AM

I did as you suggested but received the following error message:

Cannot import c:\users\rudy\desktop\update.reg. The specified file is not a registry script. You can only import binary registry files from within the registry editor.

What now?

joeten · 03-23-2009, 07:23 AM

hi maybe this will be of help http://www.vistax64.com/software-too...air-tools.html

247earnings · 03-24-2009, 08:18 AM

Thank You Joeten. The 3rd solution was the charm. I now have Windows Update working again. I still don't know what caused it to go away. However, it's a relief to have it back. Thank you. You guys are great!

As an aside, the Microsoft Support people couldn't figure it out. You should be proud of your abilities.

Rudy

Case closed

joeten · 03-25-2009, 01:07 PM

hey great your sorted thank you for the plaudits but not entirely all my own work many people post solutions and this can be a great help to myself and others goodluck

03-20-2009, 08:33 AM	#1 (permalink)
247earnings Registered User Join Date: Mar 2009 Posts: 4 OS: Vista Home Premium	[SOLVED] Cannot run Windows Update I am using Vista Home Premium. Recently I discovered I cannot run Windows or Security Updates. Windows Update or any file similar is not listed in the Services Menu. I have BITS. I even downloaded and installed Windows Update from MS, After it finished installing, it still was not listed in the Services Menu. I have visited numerous forums and tried a variety of solutions. So far, nothing has worked. One user thinks my system has been hijacked. I really don't know what that means but thought I would mention it. Any ideas?

03-20-2009, 11:00 AM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,185 OS: vista	Re: Cannot run Windows Update hi and welcome re hijacked your system could be infected by some type of malware trojan or virus try running you anti virus and malware programs you can also look here Microsoft Tun Miniport Adapter cannot start here http://support.microsoft.com/ph/6527 and also here http://support.microsoft.com/kb/822798 and see if it is any help

03-21-2009, 12:26 PM	#3 (permalink)
247earnings Registered User Join Date: Mar 2009 Posts: 4 OS: Vista Home Premium	Re: Cannot run Windows Update I have ran every antivirus and trojan program I can think of. I also ran Microsoft's subinacl.msi. It examined every file on my system (16 million) and did not find any problems. I also installed Windows Update Agent but it is not showing up in the Services menu. I am really stumped. I appreciate your input but I couldn't find any help in the references provided.

03-21-2009, 03:25 PM	#4 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,308 OS: XP & Vista	Re: Cannot run Windows Update Hi copy and paste all below in the code box into notepad then in notepad select "file" then "save as" in the save box call it Update.reg and save to desktop open desktop and double click to merge into registry Reboot to take effect, this will add windows update to services. Code: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv] "DelayedAutoStart"=dword:00000001 "Start"=dword:00000002 Although you would do well to find out what caused this, a visit to our security forum. __________________

03-22-2009, 02:45 AM	#5 (permalink)
247earnings Registered User Join Date: Mar 2009 Posts: 4 OS: Vista Home Premium	Re: Cannot run Windows Update I did as you suggested but received the following error message: Cannot import c:\users\rudy\desktop\update.reg. The specified file is not a registry script. You can only import binary registry files from within the registry editor. What now?

03-23-2009, 07:23 AM	#6 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,185 OS: vista	Re: Cannot run Windows Update hi maybe this will be of help http://www.vistax64.com/software-too...air-tools.html

03-24-2009, 08:18 AM	#7 (permalink)
247earnings Registered User Join Date: Mar 2009 Posts: 4 OS: Vista Home Premium	Re: Cannot run Windows Update Thank You Joeten. The 3rd solution was the charm. I now have Windows Update working again. I still don't know what caused it to go away. However, it's a relief to have it back. Thank you. You guys are great! As an aside, the Microsoft Support people couldn't figure it out. You should be proud of your abilities. Rudy Case closed

03-25-2009, 01:07 PM	#8 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,185 OS: vista	Re: [SOLVED] Cannot run Windows Update hey great your sorted thank you for the plaudits but not entirely all my own work many people post solutions and this can be a great help to myself and others goodluck