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Old 02-08-2009, 12:27 AM   #1 (permalink)
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OS: Windows Vista


symantec service framework stopped

I am running windows vista and Norton 360 v 2. I am getting a symantec service framework stopped message. I am also getting a TOSCDSPD.exe (oxc0000006) message. I am also getting a spooler subsystem app. stopped working message. I read on Norton's site that there have been issues with this. I downloaded their latest version which seems to have stopped the service framework messages from appearing, but I am still getting the other messages and my computer seems to be running slow. What could be causing this?
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Old 02-08-2009, 02:00 AM   #2 (permalink)
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Re: symantec service framework stopped

Quote:
Originally Posted by docmilldc View Post
I am running windows vista and Norton 360 v 2.

What could be causing this?
Hi -

The near-certain answer to your question - the cause = Norton 360.

Norton 360, NIS, KIS and the other Internet Security Suite apps have wreaked absolute havoc in Vista systems since day 1. Now they are doing the same to Windows 7. My 18 yr-olds boyfriend got a new Vista SP1 laptop a few weeks ago and after a few app crashes in the first few days of life asked me to look at it. The removal of Norton 360 from his system was all that it took to fix it.

I suggest that you use the Norton Removal Tool (NRT) to get rid of 360. If a non-believer, you can always re-install it. Download the NRT and SAVE it to your desktop. Close all Windows. Right-click on the NRT icon and select Run as Administrator. Upon completion, re-boot.

Next, reset the Windows Firewall to its default settings -
START | type FirewallSettings.exe into the start search box | click on FirewallSettings.exe above | select the Advanced Tab | click on "Restore Defaults" | Click Apply (if hi-lighted) | Click OK

Please let me know how you make out.

Regards. . .

jcgriff2

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