Vista BSOD Error

taggart2 · 01-13-2009, 03:08 PM

I have just installed Vista Ultimate x64 on my computer and I have been getting BSOD'd continually after being on it for an hour or a couple at a time it randomly decides to BSOD me. It doesn't seem to be one single thing that I am doing, it has happened while I have been playing Warcraft III: TFT or while I was playing Counterstrike, it has happened while I was browsing firefox, it happened when I was installing updates once and it even happened when I was turning my computer as it was loading the log in page for vista. I haven't been able to write down every thing that was on the BSOD because I haven't been able to find a step by step guide on how to stop it from auto restarting on vista, however they all seem to be STOP errors and probably about half of them also say they are errors with win32k.sys, one of the errors that I jotted down said it was 0x000000D3 with a win32k.sys error FFFFF960000723FB at base FFFFF96000000000 while another I wrote down was 0x0000007E without a win32k.sys error.

I have an AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ 2.00 GHz with 2 512 MB sticks of ram and 2 1 GB sticks of ram all Corsair I also have about a terrabyte and a half of hard drive space and a Gigabyte motherboard with a GeForce 7600 GT video card. I updated all drivers when I installed this a couple of weeks ago.

I was thinking it was a hardware problem but I don't know what it is? I ran memtest x86+ for probably about 75% of the tests but it was taking way too long(Put it on while I was asleep and was probably on for 10+ hours) with no errors in that time.

**jcgriff2** · 01-14-2009, 04:01 AM

Hi -

A bugcheck 0x7e = System thread generated an exception - the exception would be the 1st # inside the parenthesis

0xd3 = System attempted to access paged memory when it should not have. Usually a bad driver has marked their code as pageable.

win32k.sys = Vista GUI - this is not the cause. You need to re-run memtest, 1 stick at a time, alternating slots. 75% w/4 sticks won't do it. Also run chkdsk /r on HDD.

In the meantime, I can take a look at the dumps generated by the BSODs along with system info to see if they provide any clues. Please follow the instructions found HERE. Attach you zip file(s) to your next post.

Is this a new system (mentioned new Ultimate install)? Why 3GB RAM w/x64 and not 4GB? Wht 512+512+1GB+1GB and not 3x1GB? Is it matched ?

Regards. . .

jcgriff2

.

taggart2 · 01-14-2009, 10:52 PM

Well it isn't a new computer I got it Summer of '06 so almost 3 years old? I originally had the two 512 sticks of ram but bought another 2 GB of ram last winter to help with performance.

And here are the two different reports attached. I will be running the memtest tonight on the sticks of ram individually while I sleep/right before I go to sleep. Thank you for your help.

taggart2 · 01-28-2009, 09:23 AM

Yep I ran the memtest and it came up with 0 errors.

01-13-2009, 03:08 PM	#1 (permalink)
taggart2 Registered User Join Date: Jan 2009 Posts: 3 OS: Vista Ultimate	Vista BSOD Error I have just installed Vista Ultimate x64 on my computer and I have been getting BSOD'd continually after being on it for an hour or a couple at a time it randomly decides to BSOD me. It doesn't seem to be one single thing that I am doing, it has happened while I have been playing Warcraft III: TFT or while I was playing Counterstrike, it has happened while I was browsing firefox, it happened when I was installing updates once and it even happened when I was turning my computer as it was loading the log in page for vista. I haven't been able to write down every thing that was on the BSOD because I haven't been able to find a step by step guide on how to stop it from auto restarting on vista, however they all seem to be STOP errors and probably about half of them also say they are errors with win32k.sys, one of the errors that I jotted down said it was 0x000000D3 with a win32k.sys error FFFFF960000723FB at base FFFFF96000000000 while another I wrote down was 0x0000007E without a win32k.sys error. I have an AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ 2.00 GHz with 2 512 MB sticks of ram and 2 1 GB sticks of ram all Corsair I also have about a terrabyte and a half of hard drive space and a Gigabyte motherboard with a GeForce 7600 GT video card. I updated all drivers when I installed this a couple of weeks ago. I was thinking it was a hardware problem but I don't know what it is? I ran memtest x86+ for probably about 75% of the tests but it was taking way too long(Put it on while I was asleep and was probably on for 10+ hours) with no errors in that time.

01-14-2009, 04:01 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: Vista BSOD Error Hi - A bugcheck 0x7e = System thread generated an exception - the exception would be the 1st # inside the parenthesis 0xd3 = System attempted to access paged memory when it should not have. Usually a bad driver has marked their code as pageable. win32k.sys = Vista GUI - this is not the cause. You need to re-run memtest, 1 stick at a time, alternating slots. 75% w/4 sticks won't do it. Also run chkdsk /r on HDD. In the meantime, I can take a look at the dumps generated by the BSODs along with system info to see if they provide any clues. Please follow the instructions found HERE. Attach you zip file(s) to your next post. Is this a new system (mentioned new Ultimate install)? Why 3GB RAM w/x64 and not 4GB? Wht 512+512+1GB+1GB and not 3x1GB? Is it matched ? Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! ! Last edited by jcgriff2; 01-14-2009 at 04:03 AM.

01-28-2009, 09:23 AM	#4 (permalink)
taggart2 Registered User Join Date: Jan 2009 Posts: 3 OS: Vista Ultimate	Re: Vista BSOD Error Yep I ran the memtest and it came up with 0 errors.