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LinkBack | Thread Tools |
01-13-2009, 06:33 AM
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#1 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 61
OS: XP
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Toshiba Laptop A300-1GT Problem
Hi; everyone I have problem with my new laptop Toshiba A300-1GT the problem is that the screen is freezing suddenly and different color upper on the screen like small color line not Blue screen, it is forth time happened I have dump file if anyone can analyze it, anyone have idea?
OS Windows Vista Business 
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01-13-2009, 07:44 AM
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#2 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 61
OS: XP
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Re: Toshiba Laptop A300-1GT Problem
http://rapidshare.de/files/41337884/minidump.mbmp.html
Minidump file |
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01-13-2009, 01:32 PM
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#3 (permalink) |
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Registered User
Join Date: Feb 2008
Location: Ottawa, ON
Posts: 117
OS: XP Pro SP3 / Vista Ultimate SP2
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Re: Toshiba Laptop A300-1GT Problem
Windows Debugger shows the following:
0:000> lmvm wbemprox start end module name 71df0000 71dfb000 wbemprox (pdb symbols) c:\symbols\wbemprox.pdb\1E79652A8EAE4D009C2E9CC7548297112\wbemprox.pdb Loaded symbol image file: wbemprox.dll Mapped memory image file: c:\symbols\wbemprox.dll\4791A780b000\wbemprox.dll Image path: C:\Windows\System32\wbem\wbemprox.dll Image name: wbemprox.dll Timestamp: Sat Jan 19 02:32:16 2008 (4791A780) CheckSum: 0000F52B ImageSize: 0000B000 File version: 6.0.6001.18000 Product version: 6.0.6001.18000 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 2.0 Dll File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: wbemprox.dll OriginalFilename: wbemprox.dll ProductVersion: 6.0.6001.18000 FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840) FileDescription: WMI LegalCopyright: © Microsoft Corporation. All rights reserved. |
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01-14-2009, 08:39 AM
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#5 (permalink) |
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Registered User
Join Date: Feb 2008
Location: Ottawa, ON
Posts: 117
OS: XP Pro SP3 / Vista Ultimate SP2
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Re: Toshiba Laptop A300-1GT Problem
The problem is related to wbemprox.dll (WMI - Windows Management Instrumentation). There is not very much to help diagnose, the only other info is the following. Perhaps a Microsoft guru on this forum can assist.
FOLLOWUP_IP: wbemprox!CDCOMTrans::DoActualCCI+3c 71df1ec3 3bc7 cmp eax,edi SYMBOL_STACK_INDEX: 16 SYMBOL_NAME: wbemprox!CDCOMTrans::DoActualCCI+3c FOLLOWUP_NAME: MachineOwner MODULE_NAME: wbemprox IMAGE_NAME: wbemprox.dll DEBUG_FLR_IMAGE_TIMESTAMP: 4791a780 STACK_COMMAND: ~6s ; kb BUCKET_ID: efffffff_wbemprox!CDCOMTrans::DoActualCCI+3c FAILURE_BUCKET_ID: wbemprox.dll!CDCOMTrans::DoActualCCI_efffffff_SERVICE_HANG_BlockedOn_RPC |
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01-14-2009, 09:51 AM
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#7 (permalink) |
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Registered User
Join Date: Feb 2008
Location: Ottawa, ON
Posts: 117
OS: XP Pro SP3 / Vista Ultimate SP2
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Re: Toshiba Laptop A300-1GT Problem
For Windows Debugger, ensure your symbol files are up-to-date. Use the following path to create/update the symbols files onto your computer:
SRV*c:\symbols*http://msdl.microsoft.com/download/symbols After you have opened the dump file, debugger will start analyzing and eventually stop. Then you use this command: !analyze –v to display information describing the state of a system when it crashed, the fault encountered, and who is the primary suspect. In addition, use command: lmv to display a list of drivers and their path, version and vendor information. It often includes a product description. Good luck! |
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01-15-2009, 07:49 AM
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#9 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 61
OS: XP
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Re: Toshiba Laptop A300-1GT Problem
this is the analyze of last dump file after recovery
Microsoft (R) Windows Debugger Version 6.6.0003.5 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Documents and Settings\Dell\Desktop\pro5\minidump.mdmp] User Mini Dump File: Only registers, stack and portions of memory are available Windows Vista Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: SingleUserTS Debug session time: Mon Jan 12 20:25:36.000 2009 (GMT+3) System Uptime: 0 days 0:13:35.341 Process Uptime: 0 days 0:12:56.000 Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: .............................................................. Loading unloaded module list ..... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (854.cd0): CLR exception - code e0434f4d (first/second chance not available) eax=00000001 ebx=75b7c612 ecx=75753505 edx=00350178 esi=040be26c edi=00000000 eip=77149a94 esp=040be224 ebp=040be294 iopl=0 nv up ei ng nz ac po cy cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000297 Base relocation entry RVA e0680a08 not in image Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping *** WARNING: Unable to verify timestamp for ntdll.dll *** ERROR: Module load completed but symbols could not be loaded for ntdll.dll ntdll+0x59a94: 77149a94 c3 ret 0:006> !analyze –v Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. ***** OS symbols are WRONG. Please fix symbols to do analysis. Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: ntdll!_PEB *** *** *** ************************************************************************* Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping *** ERROR: Symbol file could not be found. Defaulted to export symbols for mscoree.dll - Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Unable to load image C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\8fe7232e97fdf63c6b146e93f432d7d7\System.Runtime.Remoting.ni.dll, Win32 error 2 *** WARNING: Unable to verify checksum for System.Runtime.Remoting.ni.dll Unable to load image C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\5b3e3b0551bcaa722c27dbb089c431e4\mscorlib.ni.dll, Win32 error 2 *** WARNING: Unable to verify checksum for mscorlib.ni.dll Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Exception 0xc0000005 while accessing file mapping Probably caused by : mscorwks.dll ( mscorwks!GetCLRFunction+240f8 ) Followup: MachineOwner --------- |
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