Vista crash while encoding video

om3rta · 01-05-2009, 12:27 AM

I've recently started having a problem whenever I try to encode or convert video files. Any file that ends up being over about 30mb in size while being encoded will cause my computer to throw up the BSOD. When I get back onto my desktop I'm told that the problem is with the nforce SATA drivers and that I should download the newest drivers. Thing is, I've done that. I've done some searching around and found that this isn't an uncommon problem, but haven't found any sort of answer that helps me out. I would appreciate any suggestion from anyone. I leave it to you and your vast computer knowledge.

More details:
I am running Vista x32
2 GB DDR2
nforce 590sli mobo
AMD X2 6400+
geforce 8800GTS

**jcgriff2** · 01-05-2009, 01:15 AM

Hi -

Sounds like you have been using WERCON - which is good.

I'll take a look at the dumps and other system info to see if I can find anything that may help. Please follow THESE instructions and attach the zip files to your next post.

Regards. . .

jcgriff2

.

om3rta · 01-05-2009, 02:08 AM

Both of the requested items are in that zip file. Thank you for taking a look.

**jcgriff2** · 01-07-2009, 05:28 PM

Hi -

I ran the 6 mini kernel dumps. The results:

(4) 0x50 - PAGE_FAULT_IN_NONPAGED_AREA = invalid system memory referenced. Probable cause for all = MS GUI win32k.sys

(1) 1000008e (0xc0000005, 0x81e66842, 0xa5bcdc54, 0x0), probable cause = ntkrpamp.exe - the NT Kernel.

0x1000008e is the same as 0x8e = KERNEL_MODE_EXCEPTION_NOT_HANDLED = a kernel-mode application generated an exception not caught by the error handler. The exception here is the 1st parm - 0xc0000005 = STATUS_ACCESS_VIOLATION - a memory access violation.

(1) 0x1 (0x8202ec76, 0x0, 0xffff, 0x0), probable cause = ntkrpamp.exe - the NT Kernel.

0x1 = APC_INDEX_MISMATCH = internal kernel error. Most common when a file system or a driver has a mismatched number of calls to disable and re-enable APCs.

I would suggest that you run Memtest86+ as bugchecks 0x50 and 0x8e are usually indicative of a RAM issue. Also run chkdsk /r in case paged pool involved.

From the software side, a few drivers got my attention -

Code:

8cce8000 8ccef000   elagopro elagopro.sys Mon Mar 05 03:54:43 2007 (45EBDAD3)
9bb91000 9bb92500   elaunidr elaunidr.sys Sun Feb 18 13:31:02 2007 (45D89B66)

8cc70000 8cc71440   AsIO     AsIO.sys     Wed Dec 21 03:55:21 2005 (43A91879)

8ca76000 8ca77000   avgclean avgclean.sys Mon Dec 03 07:09:01 2007 (4753F1DD)
8cc6b000 8cc6ff40   avgmfx86 avgmfx86.sys Mon Dec 03 22:13:43 2007 (4754C5E7)

9cd74000 9cd7a000   pgfilter pgfilter.sys Sun Sep 18 21:02:52 2005 (432E0E3C) 

82ba8000 82bfa000   ADIHdAud ADIHdAud.sys Tue Jan 16 11:41:49 2007 (45AD004D)

These s/b updated if possible.

elagopro.sys - Linksys Easylink Advisor
elaunidr.sys - " "
asio.sys - related to Asus - ?
avgclean.sys - AVG 7.5 - outdated version
avgmfx86.sys - " "
pgfilter.sys - Phoenix Labs PEERGUARDIAN2 software
ADIHdAud.sys - SoundMAX HD Audio - see Audio DXDiag listing at end of post

AVG 8 has been out for months now... I suggest that you un-install AVG 7.5 and install AVG 8.

Finally, I would advise that you get rid of COMODO - it has been responsible for many BSODs that I have seen.

Bugcheck Summary below; full dump logs attached.

Regards. . .

jcgriff2

.

Audio Devices - per DxDiag - drivers need to be updated

Code:

-------------
Sound Devices
-------------
            Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F2&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.6110 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/16/2007 11:41:50, 316928 bytes
            Other Files: 
        Driver Provider: AnalogDevices
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (SoundMAX Integrated Digital HD Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F2&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.6110 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/16/2007 11:41:50, 316928 bytes
            Other Files: 
        Driver Provider: AnalogDevices
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (SoundMAX Integrated Digital HD Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.6110 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/16/2007 11:41:50, 316928 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereo Mix (SoundMAX Integrated Digital HD Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.6110 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/16/2007 11:41:50, 316928 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (SoundMAX Integrated Digital HD Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.6110 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/16/2007 11:41:50, 316928 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: AudioCapIn (ASUSTeK Virtual Capture Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: {0.0.1.00000000}.{78071758-bf28-46e7-a1e7-b81f84e6201d}
         Driver Version:  ()
      Driver Attributes: Final Retail
          Date and Size: , 0 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: CD Player (SoundMAX Integrated Digital HD Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.6110 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/16/2007 11:41:50, 316928 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

Bugcheck Summary

Code:

.BugCheck 50, {81be0b8c, 0, 9334e422, 0}
Probably caused by : win32k.sys ( win32k!vSrcCopyS32D32Identity+63 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck 50, {f9723d1a, 0, 94c3f8a6, 0}
Probably caused by : win32k.sys ( win32k!vSrcAlignCopyMemory+c0 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck 50, {88700b8c, 0, 957be422, 0}
Probably caused by : win32k.sys ( win32k!vSrcCopyS32D32Identity+63 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck 1000008E, {c0000005, 81e66842, a5bcdc54, 0}
Probably caused by : ntkrpamp.exe ( nt!NtRemoveIoCompletion+110 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck 50, {fadb5000, 0, 955cda53, 0}
Probably caused by : win32k.sys ( win32k!memmove+33 )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck 1, {8202ec76, 0, ffff, 0}
Probably caused by : ntkrpamp.exe ( nt!NtWaitForMultipleObjects+0 )

01-05-2009, 12:27 AM	#1 (permalink)
om3rta Registered User Join Date: Jan 2009 Posts: 2 OS: vista x32	Vista crash while encoding video I've recently started having a problem whenever I try to encode or convert video files. Any file that ends up being over about 30mb in size while being encoded will cause my computer to throw up the BSOD. When I get back onto my desktop I'm told that the problem is with the nforce SATA drivers and that I should download the newest drivers. Thing is, I've done that. I've done some searching around and found that this isn't an uncommon problem, but haven't found any sort of answer that helps me out. I would appreciate any suggestion from anyone. I leave it to you and your vast computer knowledge. More details: I am running Vista x32 2 GB DDR2 nforce 590sli mobo AMD X2 6400+ geforce 8800GTS

01-05-2009, 01:15 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: Palm Springs, California Posts: 9,802 OS: Windows 7, Vista Ultimate My System	Re: Vista crash while encoding video Hi - Sounds like you have been using WERCON - which is good. I'll take a look at the dumps and other system info to see if I can find anything that may help. Please follow THESE instructions and attach the zip files to your next post. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ October 2009