IE crash for no reason McAfee won't work

imgrandstanding · 12-31-2008, 07:04 PM

Hi there,

So about a few months ago my IE7 started crashing, so I switched to Mozilla which of course works like a charm. However, IE7 will randomly pop up, white screen, with a box saying that IE has stopped working close program. I always click it, and the box might disappear but 7 new ones will show up. It's getting incredibly annoying, and I thought that possibly updating the IE would help it, so I got the Beta version, but now it's disabled my McAfee which isn't protecting my computer any longer, and I can't fix it because a white box appears instead of the Security Center.

I went looking for the IE7 Beta to uninstall, but I can't find it anywhere. I tried the Run uninstall, and to look by updates in the Add/Remove programs. I'm wondering if I accidentally deleted it, but I don't know how I could have done that.

Please help! I have a Dell Inspiron 1501

**jcgriff2** · 12-31-2008, 07:35 PM

Hi -

Are you speaking of IE8 beta? There is no IE7 beta - IE7 comes w/Vista and is a production version.

What you want to do is to un-install IE8 - then re-boot. IE7 should re-install upon re-boot.

Look in Program Un-installs for IE8. If not there, use the Windows Installer Cleanup utility -
http://support.microsoft.com/kb/290301

Un-install McAfee via the Mcafee removal tool. It is not compatible with IE8 and causes major headaches in Vista in general.

McAfee Removal Tool -
http://service.mcafee.com/FAQDocumen...107083&lc=1033

Finally, reset the Windows Firewall to its default settings -
START | type FirewallSettings.exe into the start search box | click on FirewallSettings.exe above | select the Advanced Tab | click on "Restore Defaults" | Click Apply (if hi-lighted) | Click OK

Happy New Year!

Regards. . .

jcgriff2

.

imgrandstanding · 12-31-2008, 07:50 PM

It must be the IE8 beta then.

I downloaded the Installer Cleanup utility but when I click the .exe file to install it a box comes up with error, permission denied, runtime error

**jenae** · 01-01-2009, 05:41 PM

It probably won't show in the windows uninstaller utility It is downloaded as an update so :-. Click the Start Button and select Control Panel.

2. Select Programs (Programs and Features if you’re using the Classic View).

3. Select View installed updates (it will be under the Tasks column if you’re using the Classic View).

4. Find and select Windows Internet Explorer 8 from the list of available updates.

5. Click the Uninstall button at the top of the list.

6. Restart your system.

12-31-2008, 07:04 PM	#1 (permalink)
imgrandstanding Registered User Join Date: Dec 2008 Posts: 2 OS: Vista	IE crash for no reason McAfee won't work Hi there, So about a few months ago my IE7 started crashing, so I switched to Mozilla which of course works like a charm. However, IE7 will randomly pop up, white screen, with a box saying that IE has stopped working close program. I always click it, and the box might disappear but 7 new ones will show up. It's getting incredibly annoying, and I thought that possibly updating the IE would help it, so I got the Beta version, but now it's disabled my McAfee which isn't protecting my computer any longer, and I can't fix it because a white box appears instead of the Security Center. I went looking for the IE7 Beta to uninstall, but I can't find it anywhere. I tried the Run uninstall, and to look by updates in the Add/Remove programs. I'm wondering if I accidentally deleted it, but I don't know how I could have done that. Please help! I have a Dell Inspiron 1501

12-31-2008, 07:35 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: Palm Springs, California / Southern New Jersey Posts: 10,054 OS: Windows 7, Vista Ultimate My System	Re: IE crash for no reason McAfee won't work Hi - Are you speaking of IE8 beta? There is no IE7 beta - IE7 comes w/Vista and is a production version. What you want to do is to un-install IE8 - then re-boot. IE7 *should* re-install upon re-boot. Look in Program Un-installs for IE8. If not there, use the Windows Installer Cleanup utility - http://support.microsoft.com/kb/290301 Un-install McAfee via the Mcafee removal tool. It is not compatible with IE8 and causes major headaches in Vista in general. McAfee Removal Tool - http://service.mcafee.com/FAQDocumen...107083&lc=1033 Finally, reset the Windows Firewall to its default settings - START \| type FirewallSettings.exe into the start search box \| click on FirewallSettings.exe above \| select the Advanced Tab \| click on "Restore Defaults" \| Click Apply (if hi-lighted) \| Click OK Happy New Year! Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ December 1, 2009 Last edited by jcgriff2; 12-31-2008 at 07:36 PM.

12-31-2008, 07:50 PM	#3 (permalink)
imgrandstanding Registered User Join Date: Dec 2008 Posts: 2 OS: Vista	Re: IE crash for no reason McAfee won't work It must be the IE8 beta then. I downloaded the Installer Cleanup utility but when I click the .exe file to install it a box comes up with error, permission denied, runtime error

01-01-2009, 05:41 PM	#4 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,306 OS: XP & Vista	Re: IE crash for no reason McAfee won't work It probably won't show in the windows uninstaller utility It is downloaded as an update so :-. Click the Start Button and select Control Panel. 2. Select Programs (Programs and Features if you’re using the Classic View). 3. Select View installed updates (it will be under the Tasks column if you’re using the Classic View). 4. Find and select Windows Internet Explorer 8 from the list of available updates. 5. Click the Uninstall button at the top of the list. 6. Restart your system. __________________