Problems saving since installing Vista SP1

germhound · 12-20-2008, 01:14 PM

Hi,
I installed Vista sp1 on my partners laptop last week to enable her to run Adobe Indesign trial, all was fine until then. Since the installation we cannot open any attachments from her emails(hotmail) doesn't matter what type of file it is be jpeg, pdf, word doc, the same prob applies. When you try to open or save the file you get the little progress box shows the download then that closes and nothing . I have tried to save to different folders etc but still the same, even done a full search for the file but it doesn't seam to exist on the computer.
I have gon back on the restore points but no joy, used the tools memu and cleared temp files etc, run chk disc
The laptop is a Fujitsu Siemens Amilo dual core ,2gb ram, with Vista
Home Premium OS 32bit.
Any ideas please, before I try a full vista restore as a last resort
Cheers Germ

joeten · 12-20-2008, 02:04 PM

you say you installed adobe trial you might try uninstalling that then try your hotmail if it does not work you can reinstall the trial so nothing lost so to speak

germhound · 12-20-2008, 04:23 PM

Worth a go thanks , have tried various other downloads this morning, so its not saving any download at the mo , done the vista update again. Can I uninstall SP1 ?

germhound · 12-20-2008, 07:47 PM

Uninstalled Adobe Indesign but still no luck in any file downloads or opening. Anybody any ideas what to try next , dont really want to reinstall Vista if I can help it.

Cheers Germ

**jcgriff2** · 12-22-2008, 07:17 AM

Is this an upgrade from XP to Vista?

Where are you trying to download to (folder)?

You can receive mail itself - and send? Can you download files if not email attachments?

12-20-2008, 01:14 PM	#1 (permalink)
germhound Registered User Join Date: Oct 2008 Location: New Zealand Posts: 10 OS: vista sp1 laptop/ xp sp2 desktop	Problems saving since installing Vista SP1 Hi, I installed Vista sp1 on my partners laptop last week to enable her to run Adobe Indesign trial, all was fine until then. Since the installation we cannot open any attachments from her emails(hotmail) doesn't matter what type of file it is be jpeg, pdf, word doc, the same prob applies. When you try to open or save the file you get the little progress box shows the download then that closes and nothing . I have tried to save to different folders etc but still the same, even done a full search for the file but it doesn't seam to exist on the computer. I have gon back on the restore points but no joy, used the tools memu and cleared temp files etc, run chk disc The laptop is a Fujitsu Siemens Amilo dual core ,2gb ram, with Vista Home Premium OS 32bit. Any ideas please, before I try a full vista restore as a last resort Cheers Germ

12-20-2008, 02:04 PM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,173 OS: vista	Re: Problems saving since installing Vista SP1 you say you installed adobe trial you might try uninstalling that then try your hotmail if it does not work you can reinstall the trial so nothing lost so to speak

12-20-2008, 04:23 PM	#3 (permalink)
germhound Registered User Join Date: Oct 2008 Location: New Zealand Posts: 10 OS: vista sp1 laptop/ xp sp2 desktop	Re: Problems saving since installing Vista SP1 Worth a go thanks , have tried various other downloads this morning, so its not saving any download at the mo , done the vista update again. Can I uninstall SP1 ?

12-20-2008, 07:47 PM	#4 (permalink)
germhound Registered User Join Date: Oct 2008 Location: New Zealand Posts: 10 OS: vista sp1 laptop/ xp sp2 desktop	Re: Problems saving since installing Vista SP1 Uninstalled Adobe Indesign but still no luck in any file downloads or opening. Anybody any ideas what to try next , dont really want to reinstall Vista if I can help it. Cheers Germ

12-22-2008, 07:17 AM	#5 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: Palm Springs, California / Southern New Jersey Posts: 10,067 OS: Windows 7, Vista Ultimate My System	Re: Problems saving since installing Vista SP1 Is this an upgrade from XP to Vista? Where are you trying to download to (folder)? You can receive mail itself - and send? Can you download files if not email attachments? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ December 1, 2009