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Old 12-19-2008, 11:39 PM   #1 (permalink)
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vista ultimate, won't stop logging off

On my husband's laptop, Dell XPS 1530, only a couple of months old. when trying to shut down, it continually stays on the 'logging off' screen. I've tried cont/alt/del, turning it off, letting it run for hours, no solution.
HELP please!!!
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Old 12-20-2008, 02:32 AM   #2 (permalink)
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Re: vista ultimate, won't stop logging off

Look in Event Viewer to see if app hanging.
START | type eventvwr.msc - start w/ Admin Filtered
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Old 12-20-2008, 02:51 AM   #3 (permalink)
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Re: vista ultimate, won't stop logging off

thanks for the suggestion, but I can't even get the computer to work at all, i.e. the screen only shows the blue 'logging off' screen, cannot access the start menu or any programs.
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