Bluescreen troubles

ArneT · 11-30-2008, 10:56 AM

Hi folks, Ive got this irritating problem with my laptop.
I can only have the laptop on for around 5 mins or so, before the blue screen comes, and I have to reboot.
I have tried all kinds of system restore, the manufactorer and the vista one, searched my memory for errors, and gone over the system with an addware scanner in safemode(it doesnt give me bluescreen in safemode).
Everytime the bluescreen comes up, I get this error code:
top:0x0000007E (0xC0000005, 0x8245E9F5, 0x891B3BDC, 0x891B38D8)

Is there any sites I can search out this error code, or do anyone here have some clue of what this problem is?
I also found a driver issue on devicemanager, "COnsumer IR Devices", without knowing if that is something that can cause my pc to go all bluescreen on me ott.

HarvMan · 11-30-2008, 04:25 PM

Hi,

Can you please post the minidump.dmp file as an attachment.

**jcgriff2** · 11-30-2008, 04:49 PM

Quote:

Originally Posted by ArneT

0x0000007E (0xC0000005, 0x8245E9F5, 0x891B3BDC, 0x891B38D8)

Hi. . .

0x7e bugcheck = SYSTEM_THREAD_EXCEPTION_NOT_HANDLED = system thread generated an exception not caught by error routine.

The exception here is the 1st parm inside paren - 0xc0000005 - memory access violation.

I can run dumps to see if any clues to cause evident. I'll need dumps and system info - do this:

Download SysInternals Autoruns from Microsoft TechNet and SAVE it to your DOCUMENTS folder. Then download the attached zip and extract the batch file to your DESKTOP. Then go to desktop, right-click on the batch file and run as Administrator. It will take about 5 minutes for it to run. The output will be in a new folder named TSF_Vista_Support created in your documents folder. Zip up the entire folder and attach to next post.

Any ? - just ask.

Regards. . .

jcgriff2

.

11-30-2008, 10:56 AM	#1 (permalink)
ArneT Registered User Join Date: Nov 2008 Posts: 1 OS: Windows Vista Home Premium	Bluescreen troubles Hi folks, Ive got this irritating problem with my laptop. I can only have the laptop on for around 5 mins or so, before the blue screen comes, and I have to reboot. I have tried all kinds of system restore, the manufactorer and the vista one, searched my memory for errors, and gone over the system with an addware scanner in safemode(it doesnt give me bluescreen in safemode). Everytime the bluescreen comes up, I get this error code: top:0x0000007E (0xC0000005, 0x8245E9F5, 0x891B3BDC, 0x891B38D8) Is there any sites I can search out this error code, or do anyone here have some clue of what this problem is? I also found a driver issue on devicemanager, "COnsumer IR Devices", without knowing if that is something that can cause my pc to go all bluescreen on me ott.

11-30-2008, 04:25 PM	#2 (permalink)
HarvMan Registered User Join Date: Feb 2008 Location: Ottawa, ON Posts: 117 OS: XP Pro SP3 / Vista Ultimate SP2	Re: Bluescreen troubles Hi, Can you please post the minidump.dmp file as an attachment.