Blue Screen Error

lyds · 11-19-2008, 09:29 PM

Please help!! Happened on my new Toshiba L300-D02, Vista Home Premium OS - Service Pack 1...
Not sure of the cause - maybe something I was downloading at the time.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 5129

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8C7A5C7C
BCP3: A707668C
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112008-02.dmp
C:\Users\Lydia\AppData\Local\Temp\WER-50606-0.sysdata.xml
C:\Users\Lydia\AppData\Local\Temp\WER9E12.tmp.version.txt

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**jcgriff2** · 11-19-2008, 11:27 PM

The info you posted shows it to be the 2nd BSOD as of that time on Nov 20. The bugcheck -
0x1000008e (0xc0000005, 0x8c7a5c7c, a707668c, 0x0), with no probable cause listed.

0x1000008e is the same as 0x8e = KERNEL_MODE_EXCEPTION_NOT_HANDLED = a kernel-mode app generated an exception not caught by the error handler. The exception here is the 1st parm 0xc0000005 - a memory acess violation.

Please run msinfo32 and save as an NFO file -
START | type msinfo32 & hit enter | save in NFO format - you'll see the NFO file extension when you go to save it.

Zip it up and attach to next post.

How old is the system?

Regards. . .

jcgriff2

.

11-19-2008, 09:29 PM	#1 (permalink)
lyds Registered User Join Date: Nov 2008 Posts: 1 OS: Vista Home Premium SP1	Blue Screen Error Please help!! Happened on my new Toshiba L300-D02, Vista Home Premium OS - Service Pack 1... Not sure of the cause - maybe something I was downloading at the time. Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 5129 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 8C7A5C7C BCP3: A707668C BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini112008-02.dmp C:\Users\Lydia\AppData\Local\Temp\WER-50606-0.sysdata.xml C:\Users\Lydia\AppData\Local\Temp\WER9E12.tmp.version.txt Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

11-19-2008, 11:27 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: New Jersey / Southern California Posts: 7,886 OS: Windows 7 RC, Vista Ultimate My System	Re: Blue Screen Error The info you posted shows it to be the 2nd BSOD as of that time on Nov 20. The bugcheck - 0x1000008e (0xc0000005, 0x8c7a5c7c, a707668c, 0x0), with no probable cause listed. 0x1000008e is the same as 0x8e = KERNEL_MODE_EXCEPTION_NOT_HANDLED = a kernel-mode app generated an exception not caught by the error handler. The exception here is the 1st parm 0xc0000005 - a memory acess violation. Please run msinfo32 and save as an NFO file - START \| type msinfo32 & hit enter \| save in NFO format - you'll see the NFO file extension when you go to save it. Zip it up and attach to next post. How old is the system? Regards. . . jcgriff2 . __________________ Expecting a reply from me and it has been > 48 hours ? Send a PM containing a link to your thread Due to a family matter, my availability will be limited through ~ July 31, 2009 Last edited by jcgriff2; 11-19-2008 at 11:30 PM.