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#1 (permalink) | |||
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Registered User
Join Date: Nov 2008
Posts: 2
OS: Vista
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Uncommon yet lethal problem
Well, considered I've never heard of this happening to anyone else, and even the support desk at Dell are completely clueless, I could say its uncommon.
And its definitely lethal if I'm having a hard time booting up and running without going to safe mode. Please note that I know nothing useful about computers. So explain to me in the same way you would explain to a kid. Problem: The computer is not even trying, the programs I run are all freezing up on me after launching, followed by windows freezing up on me, and then task manager freezing up on me, and then the entire computer just freezing up. However, according to the task manager before it freezes up too, the cpu is not really doing anything while all the other programs are going haywire. It just stays in the 1~3% process, and shows no sign of attempting to do anything. If I give the task manager a command, windows will freeze up. When rebooting, I often get the blue screen (for maybe like half a second) followed by another instant reboot the moment it loads the OS. Usually it tries to boot from disk when it does this. Review: Startup Repair cannot find a problem. System Restore does not fix the problem. Virus scan shows no virus. Hardware scan shows all hardware is working. Problem was fixed for about 2 or 3 days when I just completely cleared my hard drive disk and reinstalled the operating system (basically, reset my entire computer). I'm not going to try this again because it took a good full day just to reinstall all my software. More detailed error log: In safe mode, I looked at the computer management tool, and under the Event Viewer, I found error logs that matched the times of when the computer crashed. The source of the error is WMI (windows management instrumentation). The general descriptions go as following: Quote:
Here are the "friendly view details". Quote:
Know how to fix my computer? Safe mode seems to run relatively fine, so its gotta be a driver that is loaded up when my computer regularly starts doing this, right? Here is the XML view, though I don't even know what XML is, it might help or it might not. I'll post it anyways. Quote:
Last edited by Kitaek27; 11-02-2008 at 03:46 AM. |
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