callistotyler

Hello i'm having trouble with my computer, it was running really slow so I restarted in safe mode and did a full system scan with avg and it detected some things and deleted them, right after that I did a restore to factory settings and now with barely anything on my computer it goes slower then ever. It was faster before I did the restore to factory settings. Here are my system specs a log of hi-jack this and ss's of my running processes.
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SYSTEM SPECS

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TASK MANAGER


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HIJACK THIS
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:37:38 AM, on 9/2/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
c:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jayme\Downloads\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [ATICCC] "c:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "c:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [DPService] "C:\Program Files\HP\DVDPlay\DPService.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\RunOnce: [PCDrProfiler] C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe -r
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {7623BE59-D4CF-4379-ABC4-B39E11854D66} (MabinogiWebAvatarRenderer Class) - http://avatar.mabinogi.jp/3drender/r...b.2007.4.4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\Mabinogi\npkcmsvc.exe
O23 - Service: stllssvr - Unknown owner - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

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End of file - 6908 bytes

callistotyler

I also did a crucial scan and came out with this.


They suggest that I just buy more ram but would that solve the problem? and I wouldn't know what ram to get or how to install it.
And I guess to be more specific about my problem, everything works fine, but then out of nowhere the computer will go slower then a snail. Just completely out of nowhere
Any suggestions/solutions would be wonderful and thanks for your time taking a look at my problem.

callistotyler

Bump...

callistotyler

can anyone help me?

callistotyler

Bump Bump Bump.

Dunedin

Hello callistotyler

I don`t see any malware in your log file.

Here are some things to check. We will start with the easiest thing first.

Check in msconfig for entries which do not need to run at startup
1. Click on the Vista start icon in the bottom left corner of your screen.

2. Type MSCONFIG in the search box and then either press enter on your keyboard or double-click on the MSCONFIG program that appears in the search results.

3. Vista will ask you for permission to continue. You may see a box asking you to key in your computer's administrator user name and password.
Or, if you're already logged into Vista as an administrator, you may see a box asking you if you would like to continue.
Either way, follow the on-screen prompts to give Vista permission to continue.

4. Microsoft's System Configuration Utility will launch.
Click on the Startup tab.

Keep the page open then go to one of the links below.

http://www.sysinfo.org/startuplist.php

http://www.castlecops.com/StartupList.html

Read the Key at top of page. Use the Search box to check all your entries.
It will tell you what all the entries are and whether you can disable them or not. It will also identify any malware. Disable everything which is not needed to run at start up

When you reboot you will get a message saying you have started in "Selective Startup" Click "Don`t show this message again" then OK

Check the RAM (memory)
Run the Vista Memory Diagnostics Tool.

Test your hard drive
Go here and use the Hitachi Drive Fitness Test

Try these and see what is reported

.

callistotyler

Thanks for the response, the ram check thingy said there were no problems found I searched through all of my entries in the msconfig none of them were spyware/malware. When I tried to do the hitachi drive fitness test i got an error that told me I had no floppy drive in which I don't. So, I'm still stuck at base one ;_;.

Dunedin

Download the 3rd option
CD Image (direct link)

Burn this image to a CD and you will have a bootable CD with the tests on it.

.