Can't get Flash Player going

newbieputerbuf · 09-02-2008, 03:34 AM

I just got a new Dell Lap Top that's running Windows Vista, and I can't get Flash Player going. For example, when running YouTube- it tells me I either have to install the latest version of Flash Player. I have the latest version from the Adobe website. The other thing it's telling me, is that I have to have Java set up correct on my web browser, and I do have that set up.

Anyone have any ideas?

Thanks

**jcgriff2** · 09-02-2008, 03:49 AM

Hi. . .

What anti-virus and/or 3rd party firewall are you running?

newbieputerbuf · 09-02-2008, 07:32 PM

I'm running McAfee's Enterprise Ver. 8.5 and running their Firewall as well.

**Doby** · 09-02-2008, 08:02 PM

Adobe has a removal tool on its website, use the tool to remove flash player then reinstall it, I seem to remember having to do this some time ago after first installing vista, not sure why or what the problem was but it worked after the second install but you must use there removal tool first

**jcgriff2** · 09-03-2008, 01:11 AM

Thank you, Doby.

newbieputerbuf - here is the Adobe site w/ the removal tool -

http://kb.adobe.com/selfservice/view...4157&sliceId=1

Close all windows befor running it. After removal, re-boot... then re-install -

http://www.adobe.com/

Regards. . .

jcgriff2

.

09-02-2008, 03:34 AM	#1 (permalink)
newbieputerbuf Registered User Join Date: May 2008 Posts: 7 OS: Windows XP	Can't get Flash Player going I just got a new Dell Lap Top that's running Windows Vista, and I can't get Flash Player going. For example, when running YouTube- it tells me I either have to install the latest version of Flash Player. I have the latest version from the Adobe website. The other thing it's telling me, is that I have to have Java set up correct on my web browser, and I do have that set up. Anyone have any ideas? Thanks

09-02-2008, 03:49 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,137 OS: Windows 7, Vista Ultimate My System	Re: Can't get Flash Player going Hi. . . What anti-virus and/or 3rd party firewall are you running? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

09-02-2008, 07:32 PM	#3 (permalink)
newbieputerbuf Registered User Join Date: May 2008 Posts: 7 OS: Windows XP	Re: Can't get Flash Player going I'm running McAfee's Enterprise Ver. 8.5 and running their Firewall as well.

09-02-2008, 08:02 PM	#4 (permalink)
Doby Moderator Hardware Team Join Date: Jan 2006 Location: Central PA (USA) Posts: 8,094 OS: XP sp2/ Vista My System	Re: Can't get Flash Player going Adobe has a removal tool on its website, use the tool to remove flash player then reinstall it, I seem to remember having to do this some time ago after first installing vista, not sure why or what the problem was but it worked after the second install but you must use there removal tool first __________________ Would you like to help TSF fight cancer and other diseases??? JOIN TEAM TSF

09-03-2008, 01:11 AM	#5 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,137 OS: Windows 7, Vista Ultimate My System	Re: Can't get Flash Player going Thank you, Doby. newbieputerbuf - here is the Adobe site w/ the removal tool - http://kb.adobe.com/selfservice/view...4157&sliceId=1 Close all windows befor running it. After removal, re-boot... then re-install - http://www.adobe.com/ Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! ! Last edited by jcgriff2; 09-03-2008 at 01:13 AM.