hp laserjet 1012 install problem!

LisaJW · 08-16-2008, 03:47 PM

as the name of the post implies I cannot get my hp laserjet 1012 to work even with the "update" I keep getting this error message.

unable to install printer.
operation could not be completed (error 0x000006be).

quez26 · 08-17-2008, 02:05 PM

Have you already done the following?
http://support.microsoft.com/kb/946394/en-us

**kodi** · 08-17-2008, 03:00 PM

HP do not have any drivers for Vista (may run in compatibility mode)
Might be time to update

LisaJW · 08-17-2008, 09:15 PM

Quote:

Originally Posted by kodi

HP do not have any drivers for Vista (may run in compatibility mode)
Might be time to update

kinda sad given I have the most "up to date drivers" and all :/ I have a brand new computer that came with vista and the printer I have is still good... bleh!

LisaJW · 08-17-2008, 09:30 PM

lol I got it to work! Here's what I did. I downloaded the most up to date driver from hp (sadly it's for windows xp) I unzipped the files into a folder where I found the hpsetup. I then clicked on the customization option instead of the regular install. then when it asked which port to install to I clicked the "local" port then for the connection I clicked on USB.

08-16-2008, 03:47 PM	#1 (permalink)
LisaJW Registered User Join Date: Jul 2008 Posts: 5 OS: Vista	hp laserjet 1012 install problem! as the name of the post implies I cannot get my hp laserjet 1012 to work even with the "update" I keep getting this error message. unable to install printer. operation could not be completed (error 0x000006be).

08-17-2008, 02:05 PM	#2 (permalink)
quez26 Registered User Join Date: Apr 2008 Posts: 60 OS: XP SP2, Vista Ultimate	Re: hp laserjet 1012 install problem! Have you already done the following? http://support.microsoft.com/kb/946394/en-us

08-17-2008, 03:00 PM	#3 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,397 OS: Windows 7-Ultimate 64 Bit My System	Re: hp laserjet 1012 install problem! HP do not have any drivers for Vista (may run in compatibility mode) Might be time to update __________________ Brian

08-17-2008, 09:30 PM	#5 (permalink)
LisaJW Registered User Join Date: Jul 2008 Posts: 5 OS: Vista	Re: hp laserjet 1012 install problem! lol I got it to work! Here's what I did. I downloaded the most up to date driver from hp (sadly it's for windows xp) I unzipped the files into a folder where I found the hpsetup. I then clicked on the customization option instead of the regular install. then when it asked which port to install to I clicked the "local" port then for the connection I clicked on USB.