allezparis

I have a minor but annoying problem. I had an error while downloading an Adobe program. I can't really remember the specifics because at the time it wasn't a big deal. However, now every time I start Vista the following error message appears:

"Could not load or run C:\Users\Michael\AppData\Roaming\Adobe\Manager.exe specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry."

Well, obviously the file doesn't exist because the download never finished and the folder it's trying to find doesn't exist either.

How do I remove a registry reference to a program that never existed?

allezparis

Also, here's my HijackThis logfile. I've bolded the item in question.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:51:39 AM, on 8/7/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\sttray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Michael\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F3 - REG:win.ini: run="C:\Users\Michael\AppData\Roaming\Adobe\Manager.exe"
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: CCC.lnk = ?
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Cypherclown

well one way would be and many may not agree with me on this but it has always worked for me and friends and never had a problom download ccleaner and install it on the left side of the program window you will see a tab labeled registry if im not mistaken click it and click scan for issues when done click fix selected issues it will give you an option to backup your registry if you want to you can i personally just bypass it and start the clean up repeat this process untill it finds no more issues let us know how it goes

allezparis

Can anyone else verify that this would be a safe solution? Using punctuation would good, too.

ssj4Gogeta

Hi allezparis

Download this. Unzip and run. Look under the HKCU/Run, HKLM/Run and RunOnce Tabs. Find the offending entry and delete it.

allezparis

Unfortunately, neither of the proposed solutions worked. Adobe Download Manager was not available to uncheck as a startup program (it never actually installed) and CCleaner did not find the registry entry for it.

ssj4Gogeta

I think you should try installing the program again and then uninstall it.

fuxay

allezparis...I have the exact same problem. I tried to find the registry key but had no luck. Then I did as others have mentioned above and used a couple other registry key cleanup and repair programs as well, but it still hasnt fixed it. Please post if you have managed to fix the problem...thanks.

Peter

fideum

Look I had the same problem, and i fixed it really easy:
start-> run-> regedit
now search for the entry, u can use the hotkey or from the menu->edit->search;
now u input the entry or part of it so its easier 2 locate, for instance i typed "Roaming\Adobe\Manager.exe", u hit enter and it starts looking, it´ll show the first match, if it isnt the right one, press f3 so it looks for the next, dont get nervous its really easy and quick, u´ll finally run into it, make sure is teh right one and delete it, close restart "et voile" no more messages

tutster

ive just done this FIDEUM and it worked perfectly, and i know next to nothing about computers, so, thank you mate

allezparis

Ditto, fideum's proposal is a working solution. Thanks so much!

ssj4Gogeta

Glad to see that it's solved. :)

Please mark this thread as solved so that others having the same problem can find the solution easily. click on "thread tools"->"mark as solved"

avidity

had the same problem, fixed quickly too :)

thanks muchly!

vortex360

I delete registry entries all the time but this worked great. Thank you so much as I can now put down the Excedrin.