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Old 08-01-2008, 08:46 PM   #1 (permalink)
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OS: Vista


explorer closing/unable to open apps

this morning when i turned my computer on, (vista) i got to my desktop and my anti virus popped up saying i have a virus. i think it was a vundo, or sumthing like that...my anti-virus instantly removed it...or so it said....now my windows explorer and icons are gone, cept my sidebar...i went into task manager and attempted to manually load explorer again...closed instantly....i tried add remove programs it closed instantly. the only thing that seems to work is my anti virus....but it wont tell me anything.. /sigh....oh and btw it does the same thing in safe mode, and i've tried all avalable options on startup
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Old 08-02-2008, 12:33 PM   #2 (permalink)
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Join Date: Aug 2008
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OS: VISTA Business Premium


Re: explorer closing/unable to open apps

does anyone has solution to this problem bexos the same situation brought me here. i can't do anything through my regular user as it keep displaying Windows Explorer has stopped working & nothing can be done, no application load, nothing.
I login through another user on the same Notebook, IE works fine, I uninstalled the last application before the incidence but no luck after login to the problematic environment.
Your urgent help will be appreciated.
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Old 08-02-2008, 02:04 PM   #3 (permalink)
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Re: explorer closing/unable to open apps

hi... i think the problem was caused by Windows Update that was released on the night of 1st August 2008 - sorry i don't have the exact number.
What i did to get my system back:
1) start in Safe Mode
2) Use vista system restore facility
3) restore from the point before latest windows update

so i got my system back to working
i hope it works for u
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