[SOLVED] explorer.exe problems

rupan777 · 07-20-2008, 08:11 PM

Hi all,

I'm having problems and need some advice. I'm running Vista Home Premium (32-bit) but I'm not sure whether this problem was caused by the OS or not.

Anyway, I've lately been trying out different burning software demos and one (DVDFab) prompted me to restart my system to be able to start using it, which I did. After logging in to Windows, however, I get a black screen and a window to access my profile/Documents. Luckily this allows me to access my hard drive but it seems as if explorer.exe is not properly running. Upon checking Task Manager, in fact, it is listed on the processes tab. I've also tried running explorer.exe as a new task and my desktop will then appear but only for that session, once I restart, the black screen problem reappears.

Thinking to try System Restore, I found another problem. When trying to execute SR, I get the following error:

"There was an unexpected error

The filename, directory name, or volume label syntax is incorrect. (0x8007007B)

System Restore will now close."

I've run both a virus and spyware scan and both didn't find anything. I also tried a hijackthis scan but the information was understandably arcane but I can post the results if that will help.

Anyone have any other suggestions about things I can do, short of reformatting my whole HD?

Thanks in advance.

**Lead3** · 07-20-2008, 10:03 PM

Hi,
Welcome to TSF.
Boot into safe mode and then run System rrstore.

Paul

rupan777 · 07-21-2008, 09:57 AM

Well, it turns out that I got the old trojan horse, Vundo. If a mod could kindly move this to the proper forum for continued assistance, I'd appreciate it. Thanks.

07-20-2008, 08:11 PM	#1 (permalink)
rupan777 Registered User Join Date: Jul 2008 Posts: 13 OS: Vista 32 SP1	[SOLVED] explorer.exe problems Hi all, I'm having problems and need some advice. I'm running Vista Home Premium (32-bit) but I'm not sure whether this problem was caused by the OS or not. Anyway, I've lately been trying out different burning software demos and one (DVDFab) prompted me to restart my system to be able to start using it, which I did. After logging in to Windows, however, I get a black screen and a window to access my profile/Documents. Luckily this allows me to access my hard drive but it seems as if explorer.exe is not properly running. Upon checking Task Manager, in fact, it is listed on the processes tab. I've also tried running explorer.exe as a new task and my desktop will then appear but only for that session, once I restart, the black screen problem reappears. Thinking to try System Restore, I found another problem. When trying to execute SR, I get the following error: "There was an unexpected error The filename, directory name, or volume label syntax is incorrect. (0x8007007B) System Restore will now close." I've run both a virus and spyware scan and both didn't find anything. I also tried a hijackthis scan but the information was understandably arcane but I can post the results if that will help. Anyone have any other suggestions about things I can do, short of reformatting my whole HD? Thanks in advance.

07-20-2008, 10:03 PM	#2 (permalink)
Lead3 Mentor Hardware Team Join Date: Jun 2006 Location: Florida, USA Posts: 1,378 OS: 98SE,2000,XP SP3,VISTA SP2 x64 & x86, Windows 7 x64 & x86 My System	Re: explorer.exe problems Hi, Welcome to TSF. Boot into safe mode and then run System rrstore. Paul __________________

07-21-2008, 09:57 AM	#3 (permalink)
rupan777 Registered User Join Date: Jul 2008 Posts: 13 OS: Vista 32 SP1	Re: explorer.exe problems Well, it turns out that I got the old trojan horse, Vundo. If a mod could kindly move this to the proper forum for continued assistance, I'd appreciate it. Thanks.