random BSOD when connecting ipod to PC

Deluxe8520 · 05-17-2008, 11:55 PM

I just bought a new Ipod Nano and I have been getting random BSOD's when plugging the Ipod into the USB. The error message is IRQL_NOT_LESS_OR_EQUAL.

It happens randomly within seconds after I plug the Ipod into the USB slot. Out of the 15 times I have plugged the ipod into the PC it has cause 4 BSOD's.

I have Vista SP1, the latest firmware for the ipod, and the latest Itunes. Does anybody have an idea what is causing this and what I can do? The Ipod is brand new and works fine on other computers in the house. I also ran a memory test and no problems were detected.

I have not had any problems at all on this PC before I tried to use the Ipod

. Any help would be much appreciated.

**warlordfmike** · 05-18-2008, 08:55 AM

good day and Welcome To TSF TechSupportForum.com ( Vista Support )

i will need u to something first

check the device manager
start ( type in start search ) device manager view showhidden device

post the dxdiag file
start ( type in start search ) dxdaig save all info

post the minidump files as they help find the cause of it
start\computer\C:\windows\system32

post all log files as they might help
start\computer\C:\windows\system32\winevt\logs

have u installed any new hardware / software other then this one

regards

warlordfmike

p.s... pray for my mom

**jcgriff2** · 10-16-2008, 09:58 AM

5 month old thread - no response from OP.

Thread closed.

Last post not related to BSOD issue and therefore deleted.

jcgriff2

.

05-17-2008, 11:55 PM	#1 (permalink)
Deluxe8520 Registered User Join Date: Jul 2007 Posts: 9 OS: MS Vista	random BSOD when connecting ipod to PC I just bought a new Ipod Nano and I have been getting random BSOD's when plugging the Ipod into the USB. The error message is IRQL_NOT_LESS_OR_EQUAL. It happens randomly within seconds after I plug the Ipod into the USB slot. Out of the 15 times I have plugged the ipod into the PC it has cause 4 BSOD's. I have Vista SP1, the latest firmware for the ipod, and the latest Itunes. Does anybody have an idea what is causing this and what I can do? The Ipod is brand new and works fine on other computers in the house. I also ran a memory test and no problems were detected. I have not had any problems at all on this PC before I tried to use the Ipod. Any help would be much appreciated. Last edited by Deluxe8520; 05-18-2008 at 12:20 AM.

05-18-2008, 08:55 AM	#2 (permalink)
warlordfmike TSF Enthusiast Join Date: Aug 2007 Location: huntington tx east texas Posts: 665 OS: microsoft® Vista home Basic™ Sp1 My System	Re: random BSOD when connecting ipod to PC good day and Welcome To TSF TechSupportForum.com ( Vista Support ) i will need u to something first check the device manager start ( type in start search ) device manager view showhidden device post the dxdiag file start ( type in start search ) dxdaig save all info post the minidump files as they help find the cause of it start\computer\C:\windows\system32 post all log files as they might help start\computer\C:\windows\system32\winevt\logs have u installed any new hardware / software other then this one regards warlordfmike p.s... pray for my mom __________________ "im a dude that lives in the middle of nowhere. i live on a road that the address has fm in it. the fm means FROM somewhere to the MIDDLE of nowhere lolololol" Warlordfmike of TSF SensorsView . WinRaR . Belarc . Windows Performance Tool . Belarc Advisor . DriverMax . Advanced Task Manager . Driver Detective . AutoRuns

10-16-2008, 09:58 AM	#3 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: Palm Springs, California Posts: 9,873 OS: Windows 7, Vista Ultimate My System	Re: random BSOD when connecting ipod to PC 5 month old thread - no response from OP. Thread closed. Last post not related to BSOD issue and therefore deleted. jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ October 2009