Blue screen problems, constant crashes! - Page 2

**jcgriff2** · 05-27-2008, 12:43 AM

Hi Aiden. . .

The first item that I noticed in the logs is that the application Age of Conan hangs. This does not appear to be connected with the BSOD at this time - just beware of this. Check in with WERcon for more info.

Latest dump:
BugCheck A, {fc, 2, 0, 81cb3c78} - in the dump I do see a nvidia driver present - nvstor.sys Sat Dec 23 11:07:25 2006 as well as these two in the memory address surrounding - atapi.sys Fri Jan 18 22:01:56 2008 and volmgrx.sys Thu Nov 02 04:51:54 2006. Then the faultering module ntkrpamp.exe Tue Oct 23 21:45:00 2007 is listed.

As far as SP1 is concerned. . . if it is listed in Windows Updates go ahead and install it. PLEASE - first thing... make a new restore point via System Restore. It should do this automatically; however, experience tells me that it may not. I encountered a very bizarre situation last week on this particular laptop - a Fujitsu Lifebook A6030 - that was taken down by the installation of Vista SP1 and I was left with no other recourse than to re-install Vista. Somehow the boot sector file became corrupted. I am still investigating this. Please do note that four other laptops within my immediate family updated to SP1 with no problem whatsoever. I don't mean to scare you here... but it is better to err on the side of caution - in my view, anyway.

If you require any additional instructions whatsoever - please just ask. That is why we are here.... OK? Good Luck to you and please keep me apprised.

Regards. . .

jcgriff2 (JC)

AidenC · 05-27-2008, 11:40 AM

Hi,

Yeah I had Early access to age of conan and there where some known bugs to it, being its not able to close down properly. I have now succesfully installed all updates, including SP1 and some optional Nvidia ones........so fingures crossed asnd ill keep to updated :)

Thanks again for all your help, its really appreciated :D

Aiden

lp71 · 08-06-2009, 03:21 AM

Hi. I have been getting the exact same problem for the last 3 weeks. I have to reformat and re-install each time. I have checked all my hardware and found no faults. I have pinpointed this error to a Microsoft update but unfortunately did not write it down. If it happens again, which I expect it will, I will post the updates I was installing before the next blue screen.
It only ever occurs for me during microsoft updates.

usasma · 08-06-2009, 11:25 AM

lp71 - Please start your own topic so we can keep your issues separate from the older issues in this post.

05-27-2008, 12:43 AM	#21 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: Palm Springs, California / Southern New Jersey Posts: 10,067 OS: Windows 7, Vista Ultimate My System	Re: Blue screen problems, constant crashes! Hi Aiden. . . The first item that I noticed in the logs is that the application Age of Conan hangs. This does not appear to be connected with the BSOD at this time - just beware of this. Check in with WERcon for more info. Latest dump: BugCheck A, {fc, 2, 0, 81cb3c78} - in the dump I do see a nvidia driver present - nvstor.sys Sat Dec 23 11:07:25 2006 as well as these two in the memory address surrounding - atapi.sys Fri Jan 18 22:01:56 2008 and volmgrx.sys Thu Nov 02 04:51:54 2006. Then the faultering module ntkrpamp.exe Tue Oct 23 21:45:00 2007 is listed. As far as SP1 is concerned. . . if it is listed in Windows Updates go ahead and install it. PLEASE - first thing... make a new restore point via System Restore. It should do this automatically; however, experience tells me that it may not. I encountered a very bizarre situation last week on this particular laptop - a Fujitsu Lifebook A6030 - that was taken down by the installation of Vista SP1 and I was left with no other recourse than to re-install Vista. Somehow the boot sector file became corrupted. I am still investigating this. Please do note that four other laptops within my immediate family updated to SP1 with no problem whatsoever. I don't mean to scare you here... but it is better to err on the side of caution - in my view, anyway. If you require any additional instructions whatsoever - please just ask. That is why we are here.... OK? Good Luck to you and please keep me apprised. Regards. . . jcgriff2 (JC) __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ December 1, 2009

05-27-2008, 11:40 AM	#22 (permalink)
AidenC Registered User Join Date: May 2008 Location: Lancaster Posts: 15 OS: Vista 32bit	Re: Blue screen problems, constant crashes! Hi, Yeah I had Early access to age of conan and there where some known bugs to it, being its not able to close down properly. I have now succesfully installed all updates, including SP1 and some optional Nvidia ones........so fingures crossed asnd ill keep to updated :) Thanks again for all your help, its really appreciated :D Aiden

08-06-2009, 03:21 AM	#23 (permalink)
lp71 Registered User Join Date: Aug 2009 Posts: 1 OS: xp sp2	Re: Blue screen problems, constant crashes! Hi. I have been getting the exact same problem for the last 3 weeks. I have to reformat and re-install each time. I have checked all my hardware and found no faults. I have pinpointed this error to a Microsoft update but unfortunately did not write it down. If it happens again, which I expect it will, I will post the updates I was installing before the next blue screen. It only ever occurs for me during microsoft updates.

08-06-2009, 11:25 AM	#24 (permalink)
usasma Tech Hardware Team Join Date: Apr 2009 Location: Southeastern CT, USA Posts: 1,613 OS: Vista (x64); Win7 (x32 & x64)	Re: Blue screen problems, constant crashes! lp71 - Please start your own topic so we can keep your issues separate from the older issues in this post. __________________ aka John MVP Windows - Desktop Experience "There are very few problems in life that can't be fixed by the proper application of high explosives" If I haven't replied in 48 hours, please send me a PM.