Receng56

Anyone else had this problem? When I shut down my computer it reboots instead, with a flash of a BSOD. The second time I shut down it shuts down properly. On reboot it shows a message that windows has recovered from a serious error! I am running Vista Home and XP Pro dual boot. This only happens with Vista?

Dunedin

Hello Receng56

If you turn off Automatic Rebooting the BSOD will stay and you will be able to read the message.

Please post it all here. That will help identify the problem

1/ Click Start button

2/ From Start menu Click Control panel

3/ In Control Panel Click the System icon

4/ In the System Window look on the Left hand side of the window and you will see a list of options. Click on the Advanced System Settings option

5/ Because Computer management requires administrative privileges you may find the the User Account Control will pop up. If it does then enter the required information (if you are not the administrator) or, if you are the administrator, click the Continue button

6/ In the Advanced Settings window look for the Startup and Recovery section and then Click the Settings button

7/ In the Startup and recovery window look for the section marked System failure and remove the 'tick' mark from the 'Automatically Restart' option. Now press OK button

8/ Finally click the OK button on the System properties Window and then close the system window.

Lead3

It is rebooting because the system is set to reboot on error. Go to the Control Panel and select System, then advanced system properties. Select under Startup and recovery select Settings and uncheck "automatically restart" under system failure. This will allow you to see the Blue screen and see what happened hopefully.

Paul

ELAINE_MILLER

I have a similar problem. However, I don't get an error message. Everything toddles along just fine until it gets to the login menu, then it reboots itself, and continues the cycle. PLEASE HELP!

Dunedin

Hello Elaine

Did you just install/update anything or make any changes before the problem started?

Here are a few things to try
1.Another way to turn off "Automatic Restarting"
Restart the machine and tap F8 repeatedly right after the manufacturer's startup screen appears, exactly as if you were booting into Safe Mode.
If done properly, you will see the "Advanced Boot Options" menu. Select "Disable Automatic Restart on System Failure" and hit enter. The computer will attempt to boot with Auto-Restart disabled.
Hopefully you will get an error message to post back.

2. System Restore
1. Restart your system
2. When the system first boots, type F8 to bring up the boot menu (Same as #1 above)
3. Use the arrow keys to highlight and select the "Safe Mode with Command Prompt" option
At the command prompt, type

rstrui.exe

and then press ENTER

Hopefully System Restore will open, then pick a Restore Point before the problem started

ELAINE_MILLER

Dunedin, thanks. I did remember that I had run an itunes update before I rebooted last, so in the F8 menu, I chose "use last known good configuration" and got it to work. I had a double problem actually - I have the seemingly common ac adapter issue with my Dell Inspiron 1501. I did order a new adapter which arrived yesterday, and now I'm keeping a charge. Hopefully, that will last!

I do still need to go in and turn off the automatic reboot! Thanks for that info.

Dunedin

From one Elaine to another Elaine......

..........you are very welcome

ELAINE_MILLER

From one British Elaine to another too!

Dunedin