Camilla08

I am trying to install Office 2003 on a machine running Vista. Each time I attempt the install, it runs successfully until end when I receive a message stating "Error 1324: The folder path '.' contains an invalid character." Once I click "OK," it rolls back the installation.

I have tried right clicking on the Office2003 zip file, and selecting Run as Administrator, but I receive the same error.

I have searched the regedit for "." and found one instance, which I removed (in HKEY_CURRENT_USER\Software\GABEST\VSFilter\DefTextPathes\PATH0 Reg_SZ .). I restarted and tried again - still same error message.

Any assistance that you can provide would be greatly appreciated.

Thanks!

jcgriff2

Good morning Camilla08 -

Welcome to the Tech Support Forum - Vista Support!

I have seen error 1324 before - but it does come in many shapes and sizes. So, let's see what we can do to help you through this.

First, I'd like to take a look at the contents of a registry key.

Bring up an ELEVATED command prompt START | type cmd.exe | right-click on cmd.exe up top | select Run as Administrator | answer the UAC prompt - Continue/enter Admin password

Now... copy and paste the following into the "DOS" command prompt box - EXACTLY as it appears -

reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" > C:\error1324a.txt & start notepad c:\error1324a.txt

If you have problems with the paste using ctrl-v, then right-click on the top of the "DOS" command prompt box then select "Edit" then select paste.

Either way, a notepad should appear with the registry key contents inside it. Then copy all and paste results in your next post and I'll take a look.

I have also attached a text file to this post containing the same command as above - in case that would be easier for you. Please let me know if you have any questions... OK?

Regards. . .

jcgriff2

Attached Files

reg query -- regquery -- 04-2008 --.txt (508 Bytes, 12 views)

Camilla08

jcgriff2:

Thank you very much for your attention to my issue. Here are the contents of the registry key;

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
AppData REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming
Cache REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
Cookies REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies
Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop
Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites
History REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Microsoft\Windows\History
Local AppData REG_EXPAND_SZ %USERPROFILE%\AppData\Local
My Music REG_EXPAND_SZ %USERPROFILE%\Music
My Pictures REG_EXPAND_SZ %USERPROFILE%\Pictures
My Video REG_EXPAND_SZ %USERPROFILE%\Videos
NetHood REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Network Shortcuts
Personal REG_EXPAND_SZ %USERPROFILE%\Documents
PrintHood REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
Programs REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
Recent REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Recent
SendTo REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\SendTo
Startup REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Start Menu REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu
Templates REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Templates
{374DE290-123F-4565-9164-39C4925E467B} REG_EXPAND_SZ %USERPROFILE%\Downloads

Let me know what you think!

Best,
Camilla08

jcgriff2

Hi Camilla08 -

Those registry entries look fine from here.

Next, I'd like to get a complete dump of your system's folder names to see if that provides a clue.

Bring up an ELEVATED command prompt START | type cmd.exe | right-click on cmd.exe up top | select Run as Administrator | answer the UAC prompt - Continue/enter Admin password

Copy and paste the following into the "DOS" command prompt box - EXACTLY as it appears - (the first is for drive c: - the second for drive d:) -

dir c:\*. /a /o:g /s>c:\folders-c-042208.txt> c:\folders-c-042208.txt & start notepad c:\folders-c-042208.txt


If you have any questions, please let me know.

Regards. . .

jcgriff2

b3rogers

Hi: I have just reviewed your thread and I have been having the same problem. I am looking to install the Solver add-in for Excel 2007 on a machine running vista. I have the output of the final execution you suggested (it's too large to post).

If you have a solution that doesn't involve me sending youthe final that would be great. The only other option right now would be a system reformat (since I can't even uninstall office).

Thank you!

Blair Rogers

jcgriff2

@b3rogers -

Please start a new thread as yours relates specifically to Excel 2007 - also, I have some different ideas than were used here over one month ago.

After your own thread is opened, please PM me and I will respond.

Thanks you. . .

jcgriff2