Vista bsod problems

robert-K · 04-19-2008, 03:14 AM

Hi,

I have recently bought a new computer and installed Vista Ultimate x64 so to be able to use all my 4GB of RAM.
But just after a few hours I had my first bsod. This was a week now and they are still coming and going quite randomly.

They appear only when I use some kind of internet application, firefox.exe and Utorrent.exe is what the dumpfiles
says most.
But also System, svhost.exe and tcip.sys have caused them. They have never appeared when I played any games...

So I thought it was the drivers for my NIC(not a PCI one, a motherboard intergraded one) so I uninstalled it and

put in a PCI one that I had laying here. Worked quite well had utorrent and firefox going whole the time but after

6 hours it came back, have never had it all going for that long. Anyway started all again and again it came back after just 50min.

Had the PC going during the night without any of those programs going and no BSOD when i woke up now.

The NICs are:

Intergraded: Realtek TRL8168B/8111B
PCI: Realtek RTL8139/810x

Tried different drivers for them thru windows update and from Realteks own site. Seems like it stills keeps coming.

Also did a memtest for 12h incase it was the memory that was bad, but no errors there.

Regards
Robert

**jcgriff2** · 04-19-2008, 03:27 AM

Quote:

Originally Posted by robert-K

Hi,

I have recently bought a new computer and installed Vista Ultimate x64 so to be able to use all my 4GB of RAM.
But just after a few hours I had my first bsod. This was a week now and they are still coming and going quite randomly.

They appear only when I use some kind of internet application, firefox.exe and Utorrent.exe is what the dumpfiles
says most.
But also System, svhost.exe and tcip.sys have caused them. They have never appeared when I played any games...

So I thought it was the drivers for my NIC(not a PCI one, a motherboard intergraded one) so I uninstalled it and

put in a PCI one that I had laying here. Worked quite well had utorrent and firefox going whole the time but after

6 hours it came back, have never had it all going for that long. Anyway started all again and again it came back after just 50min.

Had the PC going during the night without any of those programs going and no BSOD when i woke up now.

The NICs are:

Intergraded: Realtek TRL8168B/8111B
PCI: Realtek RTL8139/810x

Tried different drivers for them thru windows update and from Realteks own site. Seems like it stills keeps coming.

Also did a memtest for 12h incase it was the memory that was bad, but no errors there.

Regards
Robert

Good Morning Robert. . .

Welcome to the Tech Support Forum - Vista Support!

As you probably know, each BSOD leaves a memory dump behind. Please get them and send them to me and I will take a look at them to see if we can nail this problem down for you.

The memory dump files should be located in c:\windows\minidump\ - the dump files will be named similar to "Mini041908-01.dmp". Get them all - regardless of the number.

Two other items that I would like are: (1) A Belarc Advisor report saved in "mht" format (Top right of Internet Explorer screen; Page; Saved as; save as mht), as a web page (html) or as a Word document. You can download Belarc HERE; (2) A DXDiag report - START | type dxdiag into the Start Search box | right-click on dxdiag.exe | select Run as Administrator | respond to User Access Control prompt. Then save this report as a text file.

Then zip them all up and send to me via email. I'll send you a PM with the address.

Please be patient as I have other memory dumps to process. Should you have any questions, please POST again or send me a PM.

Regards. . .

jcgriff2

robert-K · 04-19-2008, 04:54 AM

Thanks for the fast reply jcgriff2, I have sent you the requested items. Take your time :)

**jcgriff2** · 04-20-2008, 12:50 AM

Quote:

Originally Posted by robert-K

Thanks for the fast reply jcgriff2, I have sent you the requested items. Take your time :)

Hi Robert. . .

I picked up the 17 dump files and the reports. I expect some results for you within 24 - 48 hours.

Any questions in the mean time, please let me know... OK??

Bye for now. . .

jcgriff2 (JC)

robert-K · 04-20-2008, 03:26 AM

I'll give you an update.

Didn't get a single bsod yesterday somehow, was very carful to close firefox and utorrent and didnt use them so much. Although something new happened today, didn't even get in to Vista when started the PC before getting a bluescreen, never happened before.

Unplugged the cable to the NIC and restarted the PC and it went fine.
Forgot to add that 99% of my bsod error is: IRQL_NOT_LESS_OR_EQUAL that you will probably see in the dumps.
This last one was caused by
rundll32.exe
And it says that:
MODULE_NAME: hardware

IMAGE_NAME: hardware

Does that mean that some hardware is bad?

**jcgriff2** · 04-20-2008, 07:19 AM

Quote:

Originally Posted by robert-K

I'll give you an update.

Didn't get a single bsod yesterday somehow. . . something new happened today, didn't even get in to Vista when started the PC before getting a bluescreen, never happened before.

Unplugged the cable to the NIC and restarted the PC and it went fine.
...
IMAGE_NAME: hardware
...
Does that mean that some hardware is bad?

Good Morning Robert -

Yes... If I were to come across the phrase "HARDWARE" in a memory dump listed as the probable cause - then absolutely yes - it is likely hardware related - but it is not a 100% guarantee. The hardware does need to be checked out. The message you saw does not tell us what piece of hardware, though - and rarely - if ever - does the BSOD. It will usually say hardware or memory - but it can't always be trusted. That is where the detailed analysis of the memory dumps comes in to play. Sometimes it will list a phrase or word that can then indicate an area to look at. Unfortunately, I won't get into that level of detail with the dumps until later today or tonight.

I don't know a whole lot about hardware as I simply stare at a screen for 23.5 hours a day - so I don't know the relevance of the cable that you unplugged. Are sure of its integrity now?

I would like to have you perform a chkdsk /r on the hard drive(s) as well as a memory test. I would suggest that you run the in-house Windows Memory Diagnostic Tool. First - close all open windows and programs. Then click on START; type MdSched.exe in the Start Search box; right-click on MdSched.exe; select Run as Administrator; answer the UAC prompt; then select the option to re-start your system so that the program can run. After that, I recommend that you run a more comprehensive memory test using Memtest86+ found HERE. I know this will take many hours to complete. If you get another BSOD on boot-up, try booting into SAFEMODE.

So... I usually do get work done on a Sunday, but I guess that I won't be alone today!! But I have the more enjoyable job - looking through hexadecimal dumps!! Good stuff.

I don't have any specific test - nor do I know of one - that would check the cable you spoke of. I'll see what I can find out for you. OK??

Please let me know how you make out with the tests.

Bye for now. . .

jcgriff2 (JC)

robert-K · 04-20-2008, 08:32 AM

Just finished the Windows Memory test, no errors detected. As i wrote in my first post that I had done a 12h memtest, that was with the program you mentioned(Memtest86+). Will probably do one more during the night just to be sure.

Did the chkdsk again(did it a few days ago) on the system-harddrive. Came out clean.

Restarted the PC a few times now, and the startup-BSOD havn't came back. Guess the System was trying do contact the internet somehow and that's why the BSOD?
Can also mention that use MSN-Messenger and some other "low bandwidth" programs seems to work fine.

Been using firefox a bit yesterday and today and allways close them quite quickly when I'm done with it seems to work fine. But leaving it going while not being at the PC or using it for a long time have previously resulted in BSOD.

I don't know if its a solution but install WinXP 32/64 on my 2nd harddrive and try to see if any BSOD shows up there. If not maybe it's as I think it is: Vista doesn't like my networkdrivers somehow.
What do you think of that?

Regards,
Robert

**jcgriff2** · 04-21-2008, 01:58 AM

Quote:

Originally Posted by robert-K

Just finished the Windows Memory test, no errors detected. As i wrote in my first post that I had done a 12h memtest, that was with the program you mentioned(Memtest86+). Will probably do one more during the night just to be sure.

Did the chkdsk again(did it a few days ago) on the system-harddrive. Came out clean.

Restarted the PC a few times now, and the startup-BSOD havn't came back. Guess the System was trying do contact the internet somehow and that's why the BSOD?
Can also mention that use MSN-Messenger and some other "low bandwidth" programs seems to work fine.

Been using firefox a bit yesterday and today and allways close them quite quickly when I'm done with it seems to work fine. But leaving it going while not being at the PC or using it for a long time have previously resulted in BSOD.

I don't know if its a solution but install WinXP 32/64 on my 2nd harddrive and try to see if any BSOD shows up there. If not maybe it's as I think it is: Vista doesn't like my networkdrivers somehow.
What do you think of that?

Regards,
Robert

Hi Robert -

I processed the 17 memory dump files that you sent to me. Here are the detailed results:

Code:

                     
04/09/2008  03:57 AM  ntkrnlmp.exe                  270,520 Mini040908-01.dmp
04/11/2008  05:40 PM  memory_corruption         270,568 Mini041108-01.dmp
04/11/2008  05:50 PM  memory_corruption         270,568 Mini041108-02.dmp
04/12/2008  08:52 PM  win32k.sys - firefox.exe   270,608 Mini041208-01.dmp
04/13/2008  09:41 AM  memory_corruption         270,608 Mini041308-01.dmp

04/13/2008  11:03 PM  memory_corruption         270,608 Mini041308-02.dmp
04/15/2008  07:37 AM  aswMonFlt.sys - uTorrent.exe            270,608 Mini041508-01.dmp
04/15/2008  05:34 PM  memory_corruption         270,608 Mini041508-02.dmp
04/15/2008  06:01 PM  memory_corruption         270,608 Mini041508-03.dmp
04/15/2008  07:31 PM  memory_corruption         270,608 Mini041508-04.dmp

04/15/2008  08:02 PM  memory_corruption         270,608 Mini041508-05.dmp
04/16/2008  11:34 AM  firefox.exe                      270,608 Mini041608-01.dmp
04/17/2008  04:30 PM  TCP/IP, hardware, X64_IP_MISALIGNED      270,608 Mini041708-01.dmp
04/17/2008  04:37 PM  memory_corruption         270,608 Mini041708-02.dmp
04/17/2008  04:45 PM  memory_corruption         270,608 Mini041708-03.dmp

04/18/2008  10:57 PM  memory_corruption         270,608 Mini041808-01.dmp
04/18/2008  11:38 PM  memory_corruption         270,608 Mini041808-02.dmp

The very first BSOD on 04-09-08 interestingly shows that it happened in a pre-Vista SP1 environment, while the 16 others all occurred in a post-Vista SP1 environment. Memory corruption is listed as the primary probable cause of 12 BSODs (75%). As for the others - I did find what you already told us - that various system services and applications (Firefox, uTorrent) were running at the time of the system crashes, but I did not find them to be at fault. Usually, I do find the name of a program that was executing at the time of a system crash - but also the name of the faulting driver that was the actual probable cause. Instead, we find various programs that do have one thing in common - an Internet connection.

There is one crash that caught my eye immediately - the BSOD on 04-15-08 at 07:37 did show that uTorrent was running - but listed the driver aswMonFlt.sys as the primary probable cause of this crash. This file belongs to Alwil Software - Avast - that is installed on your system. There is a known serious problem with Avast and Vista's Superfetch system which basically moves programs and files between the hard drive and RAM. Avast apparently attempts to "phone home" via the Internet every 30 seconds causing it to be moved from RAM to the page file than back to RAM and so on.

It is possible that the memory corruption errors are referring to Virtual Memory and not to RAM. During boot-up both Avast and Superfetch are active as well - which just may explain that lone boot-up BSOD.

It just so happens that an update for Avast that hopefully corrects this problem became available today. You can find it HERE.

Given the wide variety of the probable BSOD causes, I think this update - or even the complete removal of Avast - should be the first order of business this morning. All of your comments in your posts - Internet, Firefox, uTorrent, TCP/IP, hardware (I/O maybe?) - just all seem to fit together now. I do hope the solution is this simple.

One item that I would like to know the answer to is exactly when was Avast installed? My guess is that it was very soon after turning the system on for the first time as the first memory dump clearly shows the version of the Vista NT Kernel Mode driver listed as the likely cause to be pre-SP1, while all others are post-SP1. Maybe April 9 - prior to the first BSOD at 03:57 am?

Please let me know the results. Good Luck.

Regards. . .

jcgriff2 (JC)

robert-K · 04-21-2008, 03:26 AM

First of all: Thanks for taking your time to help me with this.

The first days I had my computer I had a different release of Vista, a Business x64 that I borrowed from my friend. On that I had Nod32 Anti-Virus. But just after a day I recived those BSoD which I thought was related to my version of Vista somehow.
So I reinstalled that and installed a Ultimate x64 version instead and changed to Avast Antivirus. Worked for 3 hours til the first BSod. This was the 12th of April.
So the first BoSD with Ultimate and Avast(if I remeber correctly) was:
04/12/2008 08:52 PM win32k.sys - firefox.exe

Had the Memtest86+ running during the night(9h) 0 errors, 10 passes. But I have it still running so I'll check again when I get home.

I'll download this update and see what happens. And then remove Avast completly.

Will also try to get a hold of a new NIC, another manufacture i hope.
Is it possible as I mentioned earlier that Vista doesn't like my NIC-drivers?

Regards,
Robert

adudley1 · 04-21-2008, 07:04 AM

hey,

sorry to hi jack your thread but this is sounding a little familier to me.
i have a realtec nic and 2 others and there was a driver issue with the realtec card, if you google ur nics with bsod in vista u should beable to get the updated drivers. from what i gather it a well known issue

it fixed my problems

.Aaron

**ThorXP** · 04-21-2008, 07:14 AM

One thing here about Windows Vista service pack 1 is supposed to have some problems especially with USB ports and keyboards and mice so do not install it just yet.

Another thing the use of P2P networks such as any torrent is not a legal thing here basically because of the TSF rules and the fact that anything and everything downloaded thru them is more than likely infected and your computer is more than likely infected. Please follow the next closely:

To get Expert Help with malware removal:

Please read this sticky: If you think your computer is infected

If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete.

robert-K · 04-21-2008, 07:37 AM

Quote:

Originally Posted by adudley1

hey,

sorry to hi jack your thread but this is sounding a little familier to me.
i have a realtec nic and 2 others and there was a driver issue with the realtec card, if you google ur nics with bsod in vista u should beable to get the updated drivers. from what i gather it a well known issue

it fixed my problems

.Aaron

I think what BoSD you are talking about is the rtlxxxx.sys driver crashing and the minidumps says that aswell that it's always caused by that driver. Have tried that patch but didn't get better. Thanks for your reply though :)

@ThorXP, could be a possibilty but the BoSD started before I even installed any kind of P2P programs.

Update:
Had the Memtest86+ going for the whole night + the day(18h) 0 errors there.
Downloaded and installed the patch you told me about jcgriff2. Will see how it goes now.

Thanks guys :)

**jcgriff2** · 04-21-2008, 07:46 PM

Hi Robert -

Please let me know of the final memtest results.

Regards. . .

jcgriff2 (JC)

robert-K · 04-22-2008, 12:23 AM

Quote:

Originally Posted by jcgriff2

Hi Robert -

Please let me know of the final memtest results.

Regards. . .

jcgriff2 (JC)

Both the Windows Memory Test and Memtest86+ reported 0 errors. So it looks quite fine there.
Didn't recive any BSoD yesterday, havn't tried to use uTorrent anymore but still use firefox a bit.

Seems as play games online works quite well so far, both with counter-strike and battlefield 2.

Regards,
Robert

robert-K · 04-22-2008, 02:57 AM

Got the startup-BSOD again. Did not remove the internetcable this time and it worked after the restart.
The dump said:

Code:

IRQL_NOT_LESS_OR_EQUAL (a)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

SYMBOL_NAME:  PAGE_NOT_ZERO_VISTA

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  PAGE_NOT_ZERO_VISTA

Something like that.

**jcgriff2** · 04-22-2008, 03:59 AM

Hi Robert -

Please send any memory dumps my way. . .

Regards. . .

jcgriff2 (JC)

**jcgriff2** · 04-22-2008, 09:56 AM

Hi Robert -

OK - 2 memory dumps downloaded.

Regards. . .

jcgriff2 (JC)

robert-K · 04-22-2008, 10:20 AM

Great let me know here when you had time to read and analyze them, thanks :)

Regards,
Robert

**jcgriff2** · 04-22-2008, 06:43 PM

Hi Robert -

One BSOD dump down, one to go for you then many more after that. I am still seeing memory corruption as the primary likely cause. I know - memtest86+ - zero errors. Frustrating.

In the meantime, I saw the same thing in the memory dumps that you posted. Vista driver fault - unknown module. It may be telling us that the module is corrupt therefore unknown and causing the system crash. So, please perform the following System File Scanner & Repair (sfc):

click on START | type cmd.exe in the Start Search box | right-click on cmd.exe | select Run as Admin

In the command prompt (DOS) screen that comes up type the following:

sfc /scannow>c:\sfc0422.txt (space after sfc) - press ENTER - let it run

Please send the file to me via email. If it is too large, let me know.

Regards. . .

jcgriff2 (JC)

robert-K · 04-23-2008, 03:26 AM

Sent.

Forgot to tell you. Before I started my thread here I thought it was the memories. So I removed one in a time(4 of them) and ran with 3GB of memory. If the BSoD came back I put it back and removed another one and so on. But it came back whole the time so that kinda concluded that it wasn't the memories i guess.

Regards,
Robert

04-19-2008, 03:14 AM	#1 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Vista bsod problems Hi, I have recently bought a new computer and installed Vista Ultimate x64 so to be able to use all my 4GB of RAM. But just after a few hours I had my first bsod. This was a week now and they are still coming and going quite randomly. They appear only when I use some kind of internet application, firefox.exe and Utorrent.exe is what the dumpfiles says most. But also System, svhost.exe and tcip.sys have caused them. They have never appeared when I played any games... So I thought it was the drivers for my NIC(not a PCI one, a motherboard intergraded one) so I uninstalled it and put in a PCI one that I had laying here. Worked quite well had utorrent and firefox going whole the time but after 6 hours it came back, have never had it all going for that long. Anyway started all again and again it came back after just 50min. Had the PC going during the night without any of those programs going and no BSOD when i woke up now. The NICs are: Intergraded: Realtek TRL8168B/8111B PCI: Realtek RTL8139/810x Tried different drivers for them thru windows update and from Realteks own site. Seems like it stills keeps coming. Also did a memtest for 12h incase it was the memory that was bad, but no errors there. Regards Robert

04-19-2008, 04:54 AM	#3 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Re: Vista bsod problems Thanks for the fast reply jcgriff2, I have sent you the requested items. Take your time :)

04-20-2008, 03:26 AM	#5 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Re: Vista bsod problems I'll give you an update. Didn't get a single bsod yesterday somehow, was very carful to close firefox and utorrent and didnt use them so much. Although something new happened today, didn't even get in to Vista when started the PC before getting a bluescreen, never happened before. Unplugged the cable to the NIC and restarted the PC and it went fine. Forgot to add that 99% of my bsod error is: IRQL_NOT_LESS_OR_EQUAL that you will probably see in the dumps. This last one was caused by rundll32.exe And it says that: MODULE_NAME: hardware IMAGE_NAME: hardware Does that mean that some hardware is bad?

04-20-2008, 08:32 AM	#7 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Re: Vista bsod problems Just finished the Windows Memory test, no errors detected. As i wrote in my first post that I had done a 12h memtest, that was with the program you mentioned(Memtest86+). Will probably do one more during the night just to be sure. Did the chkdsk again(did it a few days ago) on the system-harddrive. Came out clean. Restarted the PC a few times now, and the startup-BSOD havn't came back. Guess the System was trying do contact the internet somehow and that's why the BSOD? Can also mention that use MSN-Messenger and some other "low bandwidth" programs seems to work fine. Been using firefox a bit yesterday and today and allways close them quite quickly when I'm done with it seems to work fine. But leaving it going while not being at the PC or using it for a long time have previously resulted in BSOD. I don't know if its a solution but install WinXP 32/64 on my 2nd harddrive and try to see if any BSOD shows up there. If not maybe it's as I think it is: Vista doesn't like my networkdrivers somehow. What do you think of that? Regards, Robert

04-21-2008, 03:26 AM	#9 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Re: Vista bsod problems First of all: Thanks for taking your time to help me with this. The first days I had my computer I had a different release of Vista, a Business x64 that I borrowed from my friend. On that I had Nod32 Anti-Virus. But just after a day I recived those BSoD which I thought was related to my version of Vista somehow. So I reinstalled that and installed a Ultimate x64 version instead and changed to Avast Antivirus. Worked for 3 hours til the first BSod. This was the 12th of April. So the first BoSD with Ultimate and Avast(if I remeber correctly) was: 04/12/2008 08:52 PM win32k.sys - firefox.exe Had the Memtest86+ running during the night(9h) 0 errors, 10 passes. But I have it still running so I'll check again when I get home. I'll download this update and see what happens. And then remove Avast completly. Will also try to get a hold of a new NIC, another manufacture i hope. Is it possible as I mentioned earlier that Vista doesn't like my NIC-drivers? Regards, Robert

04-21-2008, 07:04 AM	#10 (permalink)
adudley1 Registered User Join Date: Oct 2007 Location: UK Posts: 21 OS: xp sp2, and Vista enterprise edition	Re: Vista bsod problems hey, sorry to hi jack your thread but this is sounding a little familier to me. i have a realtec nic and 2 others and there was a driver issue with the realtec card, if you google ur nics with bsod in vista u should beable to get the updated drivers. from what i gather it a well known issue it fixed my problems .Aaron

04-21-2008, 07:14 AM	#11 (permalink)
ThorXP TSF Enthusiast Join Date: Mar 2008 Posts: 2,568 OS: Windows XP Pro SP3, Kubuntu & Ubuntu 8.10	Re: Vista bsod problems One thing here about Windows Vista service pack 1 is supposed to have some problems especially with USB ports and keyboards and mice so do not install it just yet. Another thing the use of P2P networks such as any torrent is not a legal thing here basically because of the TSF rules and the fact that anything and everything downloaded thru them is more than likely infected and your computer is more than likely infected. Please follow the next closely: To get Expert Help with malware removal: Please read this sticky: If you think your computer is infected If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete. __________________ I was always taught to respect my elders, but it keeps getting harder to find one. *Heaven goes by favorites, If it didn't then your dog would get in first. Amen.*

04-21-2008, 07:46 PM	#13 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: Vista bsod problems Hi Robert - Please let me know of the final memtest results. Regards. . . jcgriff2 (JC) __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-22-2008, 03:59 AM	#16 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: Vista bsod problems Hi Robert - Please send any memory dumps my way. . . Regards. . . jcgriff2 (JC) __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-22-2008, 09:56 AM	#17 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: Vista bsod problems Hi Robert - OK - 2 memory dumps downloaded. Regards. . . jcgriff2 (JC) __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-22-2008, 10:20 AM	#18 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Re: Vista bsod problems Great let me know here when you had time to read and analyze them, thanks :) Regards, Robert

04-22-2008, 06:43 PM	#19 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: Vista bsod problems Hi Robert - One BSOD dump down, one to go for you then many more after that. I am still seeing memory corruption as the primary likely cause. I know - memtest86+ - zero errors. Frustrating. In the meantime, I saw the same thing in the memory dumps that you posted. Vista driver fault - unknown module. It may be telling us that the module is corrupt therefore unknown and causing the system crash. So, please perform the following System File Scanner & Repair (sfc): click on START \| type cmd.exe in the Start Search box \| right-click on cmd.exe \| select Run as Admin In the command prompt (DOS) screen that comes up type the following: sfc /scannow>c:\sfc0422.txt (space after sfc) - press ENTER - let it run Please send the file to me via email. If it is too large, let me know. Regards. . . jcgriff2 (JC) __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

04-23-2008, 03:26 AM	#20 (permalink)
robert-K Registered User Join Date: Apr 2008 Posts: 22 OS: Vista Ultimate x64	Re: Vista bsod problems Sent. Forgot to tell you. Before I started my thread here I thought it was the memories. So I removed one in a time(4 of them) and ran with 3GB of memory. If the BSoD came back I put it back and removed another one and so on. But it came back whole the time so that kinda concluded that it wasn't the memories i guess. Regards, Robert