[SOLVED] Lost space in C: drive

**karusho** · 03-20-2008, 11:38 PM

During a routine check of Hard Drive space, I was surprised to see I was using 60GB

However, I set explorer to display everything, selected it all, and got 40GB.

I've uploaded a picture of it.

I can't explain it. Where in the world did 20GB of space just... vanish?

**jcgriff2** · 03-21-2008, 01:50 AM

Hi and Welcome to the Tech Support Forum - Vista!

I would suggest that you use TreeSize to look deeper into your system for answers. It will provide you with a detailed folder-by-folder analysis of the space used by the hard drive. You can download it HERE.

By far, the largest difference that you will see will be in the \users\ folder. This folder contains files that Vista does not allow you to see, regardless of the level of your admin account. Excluded \users\ folders by Vista include the subfolders \Default, \Public and \appdata.

Here is a screen shot of the system that I am currently on to show the difference between that which Windows repots and TreeSize:

THUMBNAIL

Regards. . .

jcgriff2

**karusho** · 03-21-2008, 05:28 PM

Still having the discrepancy >.>

**Placehold** · 03-21-2008, 06:16 PM

Hey there karusho

I would advise you also check the system restore settings, It is known that the operation of backing up your system can eat alot of previously available space,

1. In the Disk Cleanup Options dialog box, select Files From All Users On This Computer.
2. Select a disk to clean up and then click OK.
3. In the Disk Cleanup dialog box, select the More Options tab
4. To remove all system restore and shadow copies except for the current restore point, click Clean Up under System Restore And Shadow Copies. When prompted to confirm that you want to delete this data, click Delete.
5. To find programs to clean up, click Clean Up under Programs And Features. On the Programs And Features page in Control Panel, select a program that you want to remove and then click Uninstall.

Try that and you should gain some space back

Regards

Craig

**karusho** · 03-21-2008, 06:42 PM

Thank you Craig,

It worked perfectly.

Have a nice day :)

**Placehold** · 03-22-2008, 04:34 AM

Not a problem karusho

Regards

Craig

03-21-2008, 01:50 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,109 OS: Windows 7, Vista Ultimate My System	Re: Lost space in C: drive Hi and Welcome to the Tech Support Forum - Vista! I would suggest that you use TreeSize to look deeper into your system for answers. It will provide you with a detailed folder-by-folder analysis of the space used by the hard drive. You can download it HERE. By far, the largest difference that you will see will be in the \users\ folder. This folder contains files that Vista does not allow you to see, regardless of the level of your admin account. Excluded \users\ folders by Vista include the subfolders \Default, \Public and \appdata. Here is a screen shot of the system that I am currently on to show the difference between that which Windows repots and TreeSize: THUMBNAIL Regards. . . jcgriff2 __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

03-21-2008, 06:16 PM	#4 (permalink)
Placehold Mentor, Microsoft Support Join Date: Mar 2008 Posts: 871 OS: Vista home Premium My System Blog Entries: 1	Re: Lost space in C: drive Hey there karusho I would advise you also check the system restore settings, It is known that the operation of backing up your system can eat alot of previously available space, 1. In the Disk Cleanup Options dialog box, select Files From All Users On This Computer. 2. Select a disk to clean up and then click OK. 3. In the Disk Cleanup dialog box, select the More Options tab 4. To remove all system restore and shadow copies except for the current restore point, click Clean Up under System Restore And Shadow Copies. When prompted to confirm that you want to delete this data, click Delete. 5. To find programs to clean up, click Clean Up under Programs And Features. On the Programs And Features page in Control Panel, select a program that you want to remove and then click Uninstall. Try that and you should gain some space back Regards Craig __________________ *How To Disable Mobsync*

03-21-2008, 06:42 PM	#5 (permalink)
karusho TSF Enthusiast Join Date: Nov 2005 Location: Silicon Valley Posts: 1,217 OS: Windows XP SP2, Windows Vista SP1, Ubuntu 8.04 My System	Re: Lost space in C: drive Thank you Craig, It worked perfectly. Have a nice day :) __________________ Laptop Specs: Sony VAIO VGN-NR160E dual-booting Vista Ultimate SP1 and Ubuntu 8.04 "Hardy Heron"

03-22-2008, 04:34 AM	#6 (permalink)
Placehold Mentor, Microsoft Support Join Date: Mar 2008 Posts: 871 OS: Vista home Premium My System Blog Entries: 1	Re: [SOLVED] Lost space in C: drive Not a problem karusho Regards Craig __________________ *How To Disable Mobsync*