Unable to download windows updates

Wingdom · 03-08-2008, 09:15 PM

I am having several problems with Vista, on an Acer Aspire 5100. First, when I turn it on, I receive a message "ATI External Event Utility EXE Module has stopped working" I have reinstalled all of my ATI drivers, still nothing, and cant I find any working solutions anywhere online.

The other problem is that I cant download any updates through Windows Update, with an error code "80246008". This points to a problem with the BITS service. This service refuses to start, with an error message "1068". All of its dependencies are working though, except COM+ Event System, which, when I force it to start, it stops again, saying it isn't needed. I have checked several Knowledge Base articles on this, and according to them, BITS should be working, I cant find a reason for it not to. All of these services I have set to automatically start, and restarted my computer, but they still don't start, or stay running.

I am posting these two problems in the same thread because they started at the same time, for apparently no reason. I think they are connected, but don't know how.

Any help is appreciated.

**oldmn** · 03-08-2008, 09:19 PM

What are you running for Antivirus?
Windows update has issues with Bitdefender and nortons.

Wingdom · 03-08-2008, 09:35 PM

I am running AVG free. I would never let Norton touch any of my computers

Geekgirl · 03-09-2008, 10:31 AM

http://www.faqshop.com/misc/default....0id%207024.htm

Wingdom · 03-09-2008, 10:51 AM

No, nothing there helped, and none of the error codes on that page match any of the errors I'm getting.

Wingdom · 03-10-2008, 01:21 PM

Bump, I have been doing more searching, and still haven't found anything.

**oldmn** · 03-10-2008, 02:24 PM

I am also running AVG and the only way the update works on this machine is to turn Auto update. set the update time an hour ahead and let it download and install.

03-08-2008, 09:15 PM	#1 (permalink)
Wingdom Registered User Join Date: Jul 2007 Location: Orlando, FL Posts: 18 OS: Vista/XP/Ubuntu/OSX86	Unable to download windows updates I am having several problems with Vista, on an Acer Aspire 5100. First, when I turn it on, I receive a message "ATI External Event Utility EXE Module has stopped working" I have reinstalled all of my ATI drivers, still nothing, and cant I find any working solutions anywhere online. The other problem is that I cant download any updates through Windows Update, with an error code "80246008". This points to a problem with the BITS service. This service refuses to start, with an error message "1068". All of its dependencies are working though, except COM+ Event System, which, when I force it to start, it stops again, saying it isn't needed. I have checked several Knowledge Base articles on this, and according to them, BITS should be working, I cant find a reason for it not to. All of these services I have set to automatically start, and restarted my computer, but they still don't start, or stay running. I am posting these two problems in the same thread because they started at the same time, for apparently no reason. I think they are connected, but don't know how. Any help is appreciated.

03-08-2008, 09:19 PM	#2 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	Re: Unable to download windows updates What are you running for Antivirus? Windows update has issues with Bitdefender and nortons. __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]

03-08-2008, 09:35 PM	#3 (permalink)
Wingdom Registered User Join Date: Jul 2007 Location: Orlando, FL Posts: 18 OS: Vista/XP/Ubuntu/OSX86	Re: Unable to download windows updates I am running AVG free. I would never let Norton touch any of my computers

03-09-2008, 10:31 AM	#4 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,163 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Unable to download windows updates http://www.faqshop.com/misc/default....0id%207024.htm __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

03-09-2008, 10:51 AM	#5 (permalink)
Wingdom Registered User Join Date: Jul 2007 Location: Orlando, FL Posts: 18 OS: Vista/XP/Ubuntu/OSX86	Re: Unable to download windows updates No, nothing there helped, and none of the error codes on that page match any of the errors I'm getting.

03-10-2008, 01:21 PM	#6 (permalink)
Wingdom Registered User Join Date: Jul 2007 Location: Orlando, FL Posts: 18 OS: Vista/XP/Ubuntu/OSX86	Re: Unable to download windows updates Bump, I have been doing more searching, and still haven't found anything.

03-10-2008, 02:24 PM	#7 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	Re: Unable to download windows updates I am also running AVG and the only way the update works on this machine is to turn Auto update. set the update time an hour ahead and let it download and install. __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]