Need Help with Windows Live Mail

knight121 · 02-28-2008, 08:23 PM

Hello,

I have just installed Windows Live Mail. For some reason though, every time I try to run it, I get a message saying, "Please wait while Windows configures Windows Live Mail". That message stays on screen for about 30 seconds and then just disappears, and Windows Live Mail never launches. I have tried rebooting, and reinstalling the software, but nothing works. I have asked Microsoft tech support for help, but they have yet to respond. I would really like to get this program working, and any help anyone could offer would be immensely appreciated.

By the way... I am running Windows Vista Ultimate 32-bit, if that helps.

Thanks in advance!

**Placehold** · 03-13-2008, 04:01 PM

Here what to do to solve this issue

1. Download PsExec and run psexec.exe -s -i regedt32 from the console.
2. Browse to the problem registry key (HKEY_LOCAL_MACHINE\Software\Classes\WLMail.Url.Mailto\ in this case).
3. Right-click on the key and select Permissions...
4. Click the Add... button
5. Enter your Windows username and click the OK button.
6. Select your username in the list.
7. Check the checkbox in the Allow column next to Full Control.
8. Click OK.
9. Open Windows Live Mail!

I'm not sure why but this registry key was created without appropriate permissions.

knight121 · 03-14-2008, 08:05 PM

Thanks a lot! It worked perfectly.

**Placehold** · 03-15-2008, 03:10 AM

No problems

02-28-2008, 08:23 PM	#1 (permalink)
knight121 Registered User Join Date: Feb 2008 Posts: 2 OS: Windows Vista	Need Help with Windows Live Mail Hello, I have just installed Windows Live Mail. For some reason though, every time I try to run it, I get a message saying, "Please wait while Windows configures Windows Live Mail". That message stays on screen for about 30 seconds and then just disappears, and Windows Live Mail never launches. I have tried rebooting, and reinstalling the software, but nothing works. I have asked Microsoft tech support for help, but they have yet to respond. I would really like to get this program working, and any help anyone could offer would be immensely appreciated. By the way... I am running Windows Vista Ultimate 32-bit, if that helps. Thanks in advance!

03-13-2008, 04:01 PM	#2 (permalink)
Placehold Mentor, Microsoft Support Join Date: Mar 2008 Posts: 871 OS: Vista home Premium My System Blog Entries: 1	Re: Need Help with Windows Live Mail Here what to do to solve this issue 1. Download PsExec and run psexec.exe -s -i regedt32 from the console. 2. Browse to the problem registry key (HKEY_LOCAL_MACHINE\Software\Classes\WLMail.Url.Mailto\ in this case). 3. Right-click on the key and select Permissions... 4. Click the Add... button 5. Enter your Windows username and click the OK button. 6. Select your username in the list. 7. Check the checkbox in the Allow column next to Full Control. 8. Click OK. 9. Open Windows Live Mail! I'm not sure why but this registry key was created without appropriate permissions.

03-14-2008, 08:05 PM	#3 (permalink)
knight121 Registered User Join Date: Feb 2008 Posts: 2 OS: Windows Vista	Re: Need Help with Windows Live Mail Thanks a lot! It worked perfectly.

03-15-2008, 03:10 AM	#4 (permalink)
Placehold Mentor, Microsoft Support Join Date: Mar 2008 Posts: 871 OS: Vista home Premium My System Blog Entries: 1	Re: Need Help with Windows Live Mail No problems