Need Help With Folders!

sculptedstylus · 07-18-2008, 11:23 AM

I wanted to send a zip file of my AusLogics Disk Defrag debug.log to AusLogic support. I could not do it. I can find the file
(C:\Program Files\Auslogics\AusLogics Disk Defrag\debug.log), but when I try to zip it, it's not there! When I open WinZip 11.2 tap New and go to C:\Program Files\Auslogics\AusLogics Disk Defrag, there are only two files there, Data and Lang, and they both seem to be empty. If I use the Wizard, and type C:\Program Files\Auslogics\AusLogics Disk Defrag\debug.log in the search box, it says it is an invalid file name. If I browse, the two empty folders, Data and Lang are once again there. The same thin happens if I tap open. I tried a different tact, I copied the Notepad file into Word in Documents, although I could go to it, it wasn't there when I tried to zip it. My questions are 1) Why can't I find this file when using WinZip 2) I know that I can find Notepad by typing notepad in the Vista Search box, but what folder is it in on my PC (eg- C:\Program Files\...)

**jcgriff2** · 07-18-2008, 02:53 PM

Hi. . .

Check to see if you have the actual html report, usually located in:

\Users\YOUR-USER-NAME\AppData\Roaming\Auslogics\Disk Defrag\Reports\D_Disk_Defrag_Report.html

Regards. . .

jcgriff2

.

sculptedstylus · 07-19-2008, 07:58 AM

It's there! I was just wondering how I can access Notepad? When I go to C:Windows\Notepad.exe and open the debug.log, it is just that computer mumbo jumbo!

**jcgriff2** · 07-19-2008, 02:38 PM

Quote:

Originally Posted by jcgriff2

Check to see if you have the actual html report, usually located in:
\Users\YOUR-USER-NAME\AppData\Roaming\Auslogics\Disk Defrag\Reports\D_Disk_Defrag_Report.html. . .

Quote:

Originally Posted by sculptedstylus

It's there!

I was just wondering how I can access Notepad? When I go to C:Windows\Notepad.exe and open the debug.log, it is just that computer mumbo jumbo!

The file that I pointed you towards is in html (web page) format. Where is this debug.log file located... can you zip it up and attach so I can take a look at it? I ran the defrag here as a test and did not find a debug.log.

Regards. . .

jcgriff2

.

07-18-2008, 11:23 AM	#1 (permalink)
sculptedstylus Registered User Join Date: Jul 2007 Location: Swainsboro, GA Posts: 16 OS: Vista SP1	Need Help With Folders! I wanted to send a zip file of my AusLogics Disk Defrag debug.log to AusLogic support. I could not do it. I can find the file (C:\Program Files\Auslogics\AusLogics Disk Defrag\debug.log), but when I try to zip it, it's not there! When I open WinZip 11.2 tap New and go to C:\Program Files\Auslogics\AusLogics Disk Defrag, there are only two files there, Data and Lang, and they both seem to be empty. If I use the Wizard, and type C:\Program Files\Auslogics\AusLogics Disk Defrag\debug.log in the search box, it says it is an invalid file name. If I browse, the two empty folders, Data and Lang are once again there. The same thin happens if I tap open. I tried a different tact, I copied the Notepad file into Word in Documents, although I could go to it, it wasn't there when I tried to zip it. My questions are 1) Why can't I find this file when using WinZip 2) I know that I can find Notepad by typing notepad in the Vista Search box, but what folder is it in on my PC (eg- C:\Program Files\...)

07-18-2008, 02:53 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: New Jersey, USA Posts: 4,750 OS: Vista SP1 x64, x86 / XP SP3 Pro, Media, Home, / Win 95 / DOS / IBM 390 TSO/ISPF My System	Re: Need Help With Folders! Hi. . . Check to see if you have the actual html report, usually located in: \Users\YOUR-USER-NAME\AppData\Roaming\Auslogics\Disk Defrag\Reports\D_Disk_Defrag_Report.html Regards. . . jcgriff2 . __________________ SysInternals Suite • BSOD Bugchecks • Media Fire • Belarc Advisor • MS TechNet • MS NTDE/CPR MSDN Err Cds • Everest Home v2.20 • CCleaner • Memtest86+ • MS Help & Support Live SysInternals AutoRuns • Auslogics Defrag • McAfee RT • Norton RT • Kaspersky RT • MS One Care RT If you were expecting a reply from me and I have not yet done so, please send me a PM with a link to your thread.

07-19-2008, 07:58 AM	#3 (permalink)
sculptedstylus Registered User Join Date: Jul 2007 Location: Swainsboro, GA Posts: 16 OS: Vista SP1	Re: Need Help With Folders! It's there! I was just wondering how I can access Notepad? When I go to C:Windows\Notepad.exe and open the debug.log, it is just that computer mumbo jumbo!