"No Boot Device Available" Help.

Milopez · 07-09-2008, 06:01 AM

I've been running Vista Home Premium for about 4 months, and everything was working fine until this morning. Firefox suddenly froze up, and when I tried ctrl+shift+esc to end process my computer continued to follow suit and eventually the screen froze. It stayed like this for several minutes so I unfortunately did a manual reset by holding the power button down. When my computer booted back up it went to the normal "DELL" screen. Then it goes black and I am presented with this-

No Boot Device Available
SATA 0: Installed
SATA 1: Installed
SATA 2: None
SATA 3: None

Any help at all would be appreciated. I would list my specs but have no idea how to access them once the computer wont boot up.

Dunedin · 07-09-2008, 07:22 AM

Hello Milopez

Try running a Startup Repair

.

Milopez · 07-09-2008, 10:00 AM

Thanks for the suggestion. I did find that somewhere and attempted it but had problems with step:

"6. Select the operating system you want to repair, and then click Next."

I cant exactly find my operation system because no operating systems are listed, and when I click load drivers I cant find it.

Dunedin · 07-10-2008, 04:29 AM

Are you offered any drivers at all?

If you are just click them all

.

Milopez · 07-10-2008, 10:31 PM

I get this option

when I click load drivers I get this screen

then i click ok

and i get this.

I can't find a driver to load from.

Dunedin · 07-11-2008, 02:35 AM

It looks like the hard drive is not being recognised.

Run the Dell Diagnostics in this article

.

Milopez · 07-11-2008, 10:56 AM

This is a little discouraging because even the most basic steps I can't get.
When I reboot my computer and hit F12 as the directions state I get this screen:

I see no option called "Hard Drive Diagnostics" for me to select. Maybe I'm just missing a step or something.

Anyways the continued help is appreciated.

Dunedin · 07-11-2008, 12:47 PM

I think you should run other diagnostics on the hard drive then.

http://www.tacktech.com/display.cfm?ttid=287

If you don't know the make of hard drive Hitachi Drive Fitness Test will work with any make.

.

Milopez · 07-11-2008, 02:27 PM

Quote:

Originally Posted by Dunedin

I think you should run other diagnostics on the hard drive then.

http://www.tacktech.com/display.cfm?ttid=287

If you don't know the make of hard drive Hitachi Drive Fitness Test will work with any make.

.

So need to download the cd image and burn it to a cd and boot from that?

Dunedin · 07-11-2008, 02:34 PM

Yes exactly, download the CD image to burn.

.

Milopez · 07-19-2008, 10:55 AM

Sorry about the delayed response. I ran the tool, and I receive this message.

Dunedin · 07-19-2008, 12:42 PM

Read this and see if it helps

.

aceknight · 07-29-2008, 06:36 PM

i have this very same problem currently, i ran a diagnostic and it came out with error code 0x70

can you tell me if that means anythingto you?

Dunedin · 07-30-2008, 02:36 AM

Hello aceknight

That code means there are bad sectors on your hard drive.

Read this. Page 28

If you have data you need to save you should slave the drive in another machine to copy it off before doing this

.

dellhell · 07-30-2008, 10:13 AM

I'm having the same exact problem as MiLopez, but the computer I'm on right now can't burn CDs/DVDs so your solution of downloading from Here won't help. Is there anything I can do?

aceknight · 07-30-2008, 11:28 AM

Um, hitachi is telling me it can't erase the sector, it isn't compadable or something. Also, erasing the whole drive will NOT get rid of all my necessary processes right? like my computer wont suddenly be a pile of metal?

edit: i checked the list of other DTF orDUT or w/e but i dont know where to findmy machine's number.

Dunedin · 07-30-2008, 01:12 PM

dellhell

The drive is suspect here and the only way to check it properly is by running these diagnostics. I don`t know any other way.

Can you not use another machine which can burn a CD for you?

aceknight

Erasing the whole drive will wipe out XP and all your files.
If you need to rescue data slave the drive in another machine and try to access your files that way.

If you need more help with this try posting in the Hardware forum and tell them all you have done so far. You may have to get a new hard drive I`m afraid

.

aceknight · 07-30-2008, 01:43 PM

okay,i dont need any of thedata particularly, most of my stuff is on a flash drive. But does this meen i'm goingg to have to spring $200 for a new operating sysatem, or is a new hard drive the ONLY way to recover my machine after a full erase? ps- going to work now, i'll be back in 4-5 hours

07-09-2008, 06:01 AM	#1 (permalink)
Milopez Registered User Join Date: Jul 2008 Posts: 6 OS: vista	"No Boot Device Available" Help. I've been running Vista Home Premium for about 4 months, and everything was working fine until this morning. Firefox suddenly froze up, and when I tried ctrl+shift+esc to end process my computer continued to follow suit and eventually the screen froze. It stayed like this for several minutes so I unfortunately did a manual reset by holding the power button down. When my computer booted back up it went to the normal "DELL" screen. Then it goes black and I am presented with this- No Boot Device Available SATA 0: Installed SATA 1: Installed SATA 2: None SATA 3: None Any help at all would be appreciated. I would list my specs but have no idea how to access them once the computer wont boot up.

07-09-2008, 07:22 AM	#2 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. Hello Milopez Try running a Startup Repair . __________________ Dunedin

07-09-2008, 10:00 AM	#3 (permalink)
Milopez Registered User Join Date: Jul 2008 Posts: 6 OS: vista	Re: "No Boot Device Available" Help. Thanks for the suggestion. I did find that somewhere and attempted it but had problems with step: "6. Select the operating system you want to repair, and then click Next." I cant exactly find my operation system because no operating systems are listed, and when I click load drivers I cant find it. Last edited by Milopez : 07-09-2008 at 10:08 AM.

07-10-2008, 04:29 AM	#4 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. Are you offered any drivers at all? If you are just click them all . __________________ Dunedin

07-10-2008, 10:31 PM	#5 (permalink)
Milopez Registered User Join Date: Jul 2008 Posts: 6 OS: vista	Re: "No Boot Device Available" Help. I get this option when I click load drivers I get this screen then i click ok and i get this. I can't find a driver to load from. Last edited by Milopez : 07-10-2008 at 10:34 PM.

07-11-2008, 02:35 AM	#6 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. It looks like the hard drive is not being recognised. Run the Dell Diagnostics in this article . __________________ Dunedin

07-11-2008, 10:56 AM	#7 (permalink)
Milopez Registered User Join Date: Jul 2008 Posts: 6 OS: vista	Re: "No Boot Device Available" Help. This is a little discouraging because even the most basic steps I can't get. When I reboot my computer and hit F12 as the directions state I get this screen: I see no option called "Hard Drive Diagnostics" for me to select. Maybe I'm just missing a step or something. Anyways the continued help is appreciated.

07-11-2008, 12:47 PM	#8 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. I think you should run other diagnostics on the hard drive then. http://www.tacktech.com/display.cfm?ttid=287 If you don't know the make of hard drive Hitachi Drive Fitness Test will work with any make. . __________________ Dunedin

07-11-2008, 02:34 PM	#10 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. Yes exactly, download the CD image to burn. . __________________ Dunedin

07-19-2008, 10:55 AM	#11 (permalink)
Milopez Registered User Join Date: Jul 2008 Posts: 6 OS: vista	Re: "No Boot Device Available" Help. Sorry about the delayed response. I ran the tool, and I receive this message.

07-19-2008, 12:42 PM	#12 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. Read this and see if it helps . __________________ Dunedin

07-29-2008, 06:36 PM	#13 (permalink)
aceknight Registered User Join Date: Jul 2008 Posts: 3 OS: Window's Vista home basic	Re: "No Boot Device Available" Help. i have this very same problem currently, i ran a diagnostic and it came out with error code 0x70 can you tell me if that means anythingto you?

07-30-2008, 02:36 AM	#14 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. Hello aceknight That code means there are bad sectors on your hard drive. Read this. Page 28 If you have data you need to save you should slave the drive in another machine to copy it off before doing this . __________________ Dunedin

07-30-2008, 10:13 AM	#15 (permalink)
dellhell Registered User Join Date: Jul 2008 Posts: 2 OS: Vista	Re: "No Boot Device Available" Help. I'm having the same exact problem as MiLopez, but the computer I'm on right now can't burn CDs/DVDs so your solution of downloading from Here won't help. Is there anything I can do?

07-30-2008, 11:28 AM	#16 (permalink)
aceknight Registered User Join Date: Jul 2008 Posts: 3 OS: Window's Vista home basic	Re: "No Boot Device Available" Help. Um, hitachi is telling me it can't erase the sector, it isn't compadable or something. Also, erasing the whole drive will NOT get rid of all my necessary processes right? like my computer wont suddenly be a pile of metal? edit: i checked the list of other DTF orDUT or w/e but i dont know where to findmy machine's number. Last edited by aceknight : 07-30-2008 at 11:48 AM.

07-30-2008, 01:12 PM	#17 (permalink)
Dunedin Tech, Microsoft Support Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 1,918 OS: WinXP Pro/Vista Ultimate	Re: "No Boot Device Available" Help. dellhell The drive is suspect here and the only way to check it properly is by running these diagnostics. I don`t know any other way. Can you not use another machine which can burn a CD for you? aceknight Erasing the whole drive will wipe out XP and all your files. If you need to rescue data slave the drive in another machine and try to access your files that way. If you need more help with this try posting in the Hardware forum and tell them all you have done so far. You may have to get a new hard drive I`m afraid . __________________ Dunedin

07-30-2008, 01:43 PM	#18 (permalink)
aceknight Registered User Join Date: Jul 2008 Posts: 3 OS: Window's Vista home basic	Re: "No Boot Device Available" Help. okay,i dont need any of thedata particularly, most of my stuff is on a flash drive. But does this meen i'm goingg to have to spring $200 for a new operating sysatem, or is a new hard drive the ONLY way to recover my machine after a full erase? ps- going to work now, i'll be back in 4-5 hours