desk top problems

cubbies08 · 06-13-2008, 04:26 PM

When I turned my computer on today, it was acting very strange. All of my desktop icons were gone except the recycle bin. I can't access anything that was on the desktop. I got this error message: /Desktop refers to a location that is unavailable. it could be on a hard drive on this comp, or on a network.

When I tried to access iTunes through the start button, I got this message:
iTunes could not be opened. an unknown error occurred (-50).

How do I get my icons back and what can I do to prevent this in the future? Thank you in advance!

Techy_pal · 06-14-2008, 01:27 AM

Did you install any software recently. If yes try to uninstall that and check. You can even try system restore option and restore the system back to an earlier point when it was working fine. You can even try this link http://support.microsoft.com/kb/890830

**Placehold** · 06-14-2008, 05:27 AM

Hey cubbies08

Welcome to TSF

It sounds like you have altered, moved or deleted one of your system folders located

C:\Users\Username

If one of the folders here are altered in any way it effects all of the folders in the user folder. This is mainly because they are all interlinked, unfortunatley performing a system restore doesn't work because it only effects your settings and not the folder.

I have done this myself before and i dont know of anyway to rectify this apart from reinstalling the OS

If any one else knows how to rectify it they are more then welcome to post the procedure

Regards

Craig

06-13-2008, 04:26 PM	#1 (permalink)
cubbies08 Registered User Join Date: Jun 2008 Posts: 2 OS: windows vista	desk top problems When I turned my computer on today, it was acting very strange. All of my desktop icons were gone except the recycle bin. I can't access anything that was on the desktop. I got this error message: /Desktop refers to a location that is unavailable. it could be on a hard drive on this comp, or on a network. When I tried to access iTunes through the start button, I got this message: iTunes could not be opened. an unknown error occurred (-50). How do I get my icons back and what can I do to prevent this in the future? Thank you in advance!

06-14-2008, 01:27 AM	#2 (permalink)
Techy_pal Registered User Join Date: Jun 2008 Posts: 16 OS: XP	Re: desk top problems Did you install any software recently. If yes try to uninstall that and check. You can even try system restore option and restore the system back to an earlier point when it was working fine. You can even try this link http://support.microsoft.com/kb/890830

06-14-2008, 05:27 AM	#3 (permalink)
Placehold Mentor, Microsoft Support Join Date: Mar 2008 Posts: 834 OS: Vista home Premium My System	Re: desk top problems Hey cubbies08 Welcome to TSF It sounds like you have altered, moved or deleted one of your system folders located C:\Users\Username If one of the folders here are altered in any way it effects all of the folders in the user folder. This is mainly because they are all interlinked, unfortunatley performing a system restore doesn't work because it only effects your settings and not the folder. I have done this myself before and i dont know of anyway to rectify this apart from reinstalling the OS If any one else knows how to rectify it they are more then welcome to post the procedure Regards Craig __________________